Charlie's Paint and Body - Searcy

4.9 (948reviews)
100%
2312 Dodge Ave,  Searcy,  AR  72143

Charlies Paint and Body is a highly skilled collision repair shop. We are trained and certified by Ford, GM, Chrysler, Nissan, Infiniti and Fiat. We are a family owned business with 25 plus employees. Our motto is, "Customer satisfaction is our business". We have a customer service index of over 98 percent every month. We care about our customer as family. You can expect high quality repairs at a fair price. We keep you informed throughout the repairs, handle the insurance company for you and supply a free loaner car if needed. We are truly your one stop collision repair shop.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Infiniti
Jeep
Nissan
Ram

Reviews (948)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The text message update system received widespread acclaim, keeping customers informed throughout the repair process without needing to call. Staff professionalism, friendliness, and helpfulness were frequently highlighted. Timeliness was a strong point, with several customers noting early or on-time completions. A few customers mentioned minor concerns about repair completeness and longer-than-expected wait times, as noted directly in their feedback. Overall, the shop earns high marks for delivering a seamless, customer-focused repair experience.
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"... making it look as if nothing had ever happened to it. Truly the best work Ive seen!" Read more
"Yall was top notch. Very professional and made me feel very comfortable. Won't use anyone else."
"I'm completely satisfied with my vehicle. Can't find any difference before my accident. Everything went smoothly and efficiently. Staff was ..." Read more
"Customer service was above and beyond and the work was first class. Than you for a great experience."
"Great communication during the repairs and excellent high quality work on the vehicle. Fantastic experience with a very professional customer service ..." Read more
"Repairs look like new Completed earlier than projected"
"Vehicle was ready before projected date. Very much appreciated"
"... very pleased with the repairs on my truck. It was completed in half the time that was quoted to me. Which impressed me since I used to rebuild cars myself." Read more
"... Wednesday. They had my car finished that Friday. From start to finish took a week! They are very quick and did an amazing job! My car was even detailed! ..." Read more
"It was ready a couple of days before expected. Again, I am impressed and appreciative."
"... whole process without having to prompt the body shop. I received daily updates! Very impressive!!" Read more
"Great service! Very great at communicating progress on vehicle."
"From the beginning to finish it was 5 Stars. I was given timely updates on the progress & they dealt with the insurance company. Professional across the ..." Read more
"I enjoyed the text updates and that you guys were spot on with when I could get my car in and out. There ..." Read more
"The communication and updates were excellent!!"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

People were professional job was done on time. Excellent service.

Customer Service

Returned Clean

My Experience

My Experience

Thank you so much for making this a painless experience! Everyone was so professional and most importantly kind to us.

Likely to Recommend

They done a wonderful job on my vehicle.

Repair Quality

Charlie's Paint and Body shop did a wonderful job on fixing and painting my vehicle. Everyday they would text me and let me know how they were coming along on my vehicle. They were all real nice and friendly and was always there to answer any questions I had. When I got my vehicle back, they had washed the outside and had cleaned the inside as well. I would highly recommend to everyone that needs body work done on there vehicle to use Charlie's Paint and Body Shop.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

All the workers were so kind also.

Likely to Recommend

Definitely

Repair Quality

Everyone was so kind and the work was great. I highly recommend you all.

Customer Service

Kind and attentive to every need. They even took me to the rental place.

Returned Clean

My Experience

Staff all very helpful

My Experience

My Experience

Likely to Recommend

Repair Quality

It looks great!

Customer Service

The communication was excellent.

Likely to Recommend

Repair Quality

Car was finished earlier than communicated, kept up to date during repair consistently, did a walk around after, car looked top notch, and gave us a loaner during the repair….. no charge.strongly recommend

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very friendly & excellent repair! Plus the detailing inside was better than when I purchased it. Thanks so much!

Customer Service

Returned Clean

My Experience

The work was hampered by supply problems and communication difficulties. Nonetheless, my vehicle was ready before the promise date. The staff was courteous and helpful.

My Experience

Always a great job the best shop around wonderful people .

My Experience

I've used Charlies numerous times for over 15 years. Always excellent work. Always professional.

My Experience

My Experience

Charlie’s always does a fantastic job.