Charlotte County Ford Inc.
WE REPAIR ALL MAKES AND MODELS WORK ALL INSURANCE COMPANIES FREE ESTIMATES FORD ALUMINUM CERTIFIED AND I-CAR GOLD CERTIFIED
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Reviews (392)
- Sort By:
- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks a million to Charlotte County Ford collision team and especially Brenda Monroe for professionalism, outstanding customer service and expertise! Brenda gave me much needed guidance and recommendations about fixing my car the best and most efficient way possible. She showed great care about the customer. I appreciate you finishing repairs on my car ahead of schedule! You guys have done an excellent job and my car looks better than new! I will definitely recommend Your services to my friends and clients. You guys are truly the best!!! Thanks again, Dinara Cunningham
My Experience - 5.0/5.0 -
I love how my vehicle looks after the repairs were made. My vehicle looks like a brand new car. Thank you guys for the great work. I would highly recommend your shop for auto body work in the North Port-Port Charlotte area.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job the car looked like new inside and out!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was perfect, Brenda was amazing
Customer Service - 5.0/5.0 -
Repair was perfect, Brenda was amazing
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We we're very pleased with the work completed on our car. Having an accident always causes stress, dealing with insurance and the disruptions it creates. The customer service and humorous notes provided through this experience shows a caring attitude for your customers. All of this was well appreciated, even having to purchase the "million dollar replacement battery". Thanks for the experience. Tom Lund
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Kept me Informed?
Yes
My Experience - 0.0/5.0 -
The intake woman is moody and inconsistent with what she says. When her actions were questioned she was argumentative. Besides that the repair seems complete and in a timely fashion once scheduled but I had to wait two weeks to get in. At the time of drop off the information included phone numers that I didn't know and my phone number which was given at the intake was missing. Most of the issues in summary involved the office staff. There wasn't anybody else waiting yet they seemed in a rush.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
excellent customer service, very accommodating. Brenda Monroe did a great job from coordinating the repair to completion
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Brought in defective battery that was still under warranty and the mechanic told me he would replace the battery. I went back in and the people that day did not know anything about it. I went into today and they are saying they don't know where the battery is and have to ask the person tommowow that took the defective battery. I told them to give my mother who bought the battery for $85 to give here a refund to her account. They are saying that they cannot refund and that she did not pay for the battery, but I have the receipt for the purchase. This is the 2nd time having to replace the battery. Ford does not know how to size a battery. Their was. 550 cca battery but with all of the extra lights that light up when the car door is opened.