Chaz Limited Collision Express Wasilla

4.6 (970reviews)
89%
1581 E Financial Dr,  Wasilla,  AK  99654
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In operation 50 years, 19 years at this location.

Chuck Miller started Chaz in his garage in 1976. With a passion for a perfect repair process and a burning desire for customer satisfaction, Chuck has set the standard for collision repair in Alaska. The pride of Chaz Limited is the employees and the role they play in our team. From general managers to shop helpers, Chaz only selects the most qualified and trained professionals. Now with five locations throughout The Last Frontier and a work force of more than 75 employees, Chaz Limited Collision Express is the obvious choice for Alaskans and the many insurance companies in Alaska.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (970)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for exceptional service quality, with many noting that repairs look better than new and vehicles appear as if accidents never happened. Communication stands out as a major strength, with customers appreciating regular text updates, phone calls, and being kept informed throughout the repair process. The shop frequently completes work ahead of schedule, with many customers expressing pleasant surprise at early completion times. Professional and friendly staff receive widespread recognition for going above and beyond expectations. Quality workmanship is consistently highlighted, with customers noting outstanding results and attention to detail. While most experiences are highly positive, a few customers mentioned minor communication delays and occasional issues requiring return visits for corrections.
AI-Generated from reviews written in the last 12 months
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"Outstanding workmanship."
"Exceeded our expectations, they went above and beyond to make it look like our vehicle wasnt even in an ..." Read more
"looks like it never happened thank you everybody"
"The repairs looked better than the original car."
"Did an amazing job on my vehicle! Thank you guys!"
"Actually it was ready about two weeks early"
"A week early!"
"They got it done ahead of schedule, very pleased on the quick turnaround."
"Once it was brought to the shop, all work was done in the time frame promised."
"... repairs look good. Their communication could be better. I was told 4-5 days and it took nearly two weeks. They needed to order a part which delayed things, ..." Read more
"Was another smooth and amazing experience. They kept me updated, and were able to troubleshoot anything I had concerns with."
"... called at Chaz was very polite and courteous. Chaz kept me updated frequently on when parts were to arrive and status updates about my car such as parts arrive, ..." Read more
"Awesome communication from Chaz Limited."
"I appreciated all the communication and how you constantly kept me updated on my vehicle. She looks ..." Read more
"The repairs look good. Their communication could be better. I was told 4-5 days and it took nearly two weeks. They needed to ..." Read more

My Experience

The staff at Chaz we very helpful and accommodating; the repairs were quick and restored the damaged area back to new.

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

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Kept me Informed?

Yes

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Yes

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Repair Quality

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Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were very good at keeping me apprised with status updates. The work done was high quality.

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This service is exceptional from start to finish!

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repair was done very quickly and the staff was very professional and courteous and just downright awesome

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

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Kept me Informed?

Yes

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Yes

My Experience

Top or Door is still bent. They said they replaced the door and obviously didn't

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Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

They did beautiful work. My vehicle looks exactly like it did the day we bought it thank you.

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Quality work combined with excellent customer service. I had to reschedule on my end and worked me in the schedule a couple days later

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

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Kept me Informed?

Yes

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Yes

My Experience

Scuffed paint on bumper from reassembly. Bumper doesn’t line up with fender.

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Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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