Cherokee County Toyota Collision Center

4.7 (2,070reviews)
91%
301 Liberty Blvd,  Canton,  GA  30114

Cherokee County Toyota is a family owned dealership and has been in business since 2002. We are a direct repair shop for many insurance companies and we also work with all insurance companies to restore your vehicle to its pre-accident condition. We work on all makes and models. Our goal is to provide you with the highest level of customer service and quality repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
GM
I-Car
Infiniti
Kia
Nissan
Scion
Toyota

Reviews (2,070)

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This shop was recommended to me and I will pass it on.

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Very happy with CJ keeping me updated and Mark for answering all my questions and concerns.

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Everyone was very professional and kept me informed throughout the entire repair.

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Always courteous and knowledgeable.

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Very pleased with the

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Very friendly

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Did a great job!

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excellent service.

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excellent

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Car looks great, and was done in a timely matter.

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customer service was very nice and easy to work with.

My Experience

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Service is great. Will be back if I have to.

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Inaccurate completion dates provided multiple times.

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Excellent professional service.

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I have recommended this shop to everyone over more than a decade, but my recent experience makes me have second thoughts. It took far too long for such a minor repair. The lack of communication is also a huge factor in my rating; previous repairs I've had at this shop came with daily status updates.

Repair Quality

The only thing that shows anything has been repaired is the new-looking door moulding that contrasts with the faded original. I guess that's not the body shop's fault because new parts are not faded, but it definitely stands out. Strange thing about it though, that wasn't one of the panels that was damaged in the accident. I don't know what happened to make it look like it was replaced with a new piece.

Customer Service

I didn't really have any customer service. No one ever contacted me about the status of the repair unless I called or emailed to ask. Zero communication took place unless I initiated it. And even then the completion date was conflicting information.

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I mean, I don't even have a Toyota and I keep coming back. Ryan was awesome, I really appreciated his attention to detail and friendly nature!

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