Chesapeake Collision Glen Burnie
In operation 28 years, 7 years at this location.
Proudly veteran-owned and operated for over 20 years. Safety and quality: the considerations that matter most when purchasing a vehicle are also the considerations that matter most when choosing where to take that vehicle after an accident. Chesapeake Collision is committed to infusing safety and quality into each repair, be it a straightforward glass replacement or a complex frame job. Guaranteed workmanship completed by experienced technicians using the latest auto service repair equipment and techniques is what we provide for our customers. Restore your vehicle with auto body repair services from our three Maryland-based locations in Huntingtown, Glen Burnie, and Randallstown.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Customer service was fantastic
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Had to return several times due to hood alignment. Resulting in a 291 bill to Enterprise. Can you take care of that bill?
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the work done on vehicle
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Communication was shockingly bad.
My Experience - 5.0/5.0 -
looks good and got back sooner than exoected
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great Service My Car Feels Brand New and very clean they did amazing job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
The job was completed to my standards and met my satisfaction.
Customer Service - 5.0/5.0 -
The ladies were nice when I dropped off the vehicle and extremely helpful.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Robert was great to work with. His attention to detail and ability to work with the underwriters to return the car to a "near new" condition was appreciated.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’ll give 5 out of 5 star they was great and really great on timing with fixing my car didn’t wait long. Everyone I’ve spoke with had very great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very great work and very much great customer service and didn’t take long to fix my car at all
Customer Service - 5.0/5.0 -
I would refer them any day
My Experience - 5.0/5.0 -
I really appreciated how simple the process was. I got regular text updates with status changes. Even though it took longer than they originally estimated, they kept me updated every step of the way. The delays were purely due to the ongoing supply chain issues, so nothing that Chesapeake Collision did wrong. My car looks like nothing ever happened. I also appreciated the ease of picking up and dropping off the rental car. I would absolutely choose this shop again if I ever need repairs in the future.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle looks good. Communication was spot on
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Very responsive.
Repair Quality - 3.0/5.0 -
The defrost fan does not come on at times. The numeric temperature appears as normal when operator requests it to be turned on. However, fan does not run, no air flow sound, just silence. operator has to turn off the fan and then turn it back on. This is critically needed to be resolved because in the morning, especially defrost is needed during cold weather, the windshield and cameras have to be clear and dry. Full self driving (FSD) will not work if the air defrost does not work. 2. The car seems to be more toward the right side of the lane more than it used to be prior to collision repair. I worry that the car will scrape the shrubs or mailboxes on the right side of the road. These are noticeable behaviors that I have noticed so far. I do not drive much. I will monitor. FSD is most important feature that needs to work well at all times. Please make sure that calibration is perfected. Defrost needs to work as it should to prior to repair. It only works intermittently. The rim, is the rim still usable? If not, it didn't need to be in the trunk. I was asking the old sensors to be stored in the trunk, but no sensors found.