Chesapeake Collision Randallstown

4.8 (4,204reviews)
95%
9825 Liberty Road,  Randallstown,  MD  21133
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Shop AssistantSparkles

In operation 28 years.

Proudly veteran-owned and operated for over 20 years. Safety and quality: the considerations that matter most when purchasing a vehicle are also the considerations that matter most when choosing where to take that vehicle after an accident. Chesapeake Collision is committed to infusing safety and quality into each auto body repair, be it a straightforward glass replacement or a complex frame repair. Guaranteed workmanship completed by experienced technicians using the latest auto service repair equipment and techniques is what we provide for our customers. Restore your vehicle with auto body repair services from our four Maryland-based locations in Huntingtown, Glen Burnie, Pasadena, and Randallstown.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (4,204)

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My Experience

The repair was quick, and took no longer than they said it would. I was offered a free rude home and back to the shop. They lady at the front desk was very courteous and professional.

My Experience

Thank you for excellent service! Shout out to Vivian and Brendan for making it easy.

My Experience

I’m really satisfied with Chesapeake Collision, the repair is amazing and I absolutely loved it. Thanks for your hard work.

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Already have recommended the shop.

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Great Job !!

Customer Service

keep me well informed of every step they were doing with repairs.

My Experience

Thank you

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Difficulty estimating my car completion date for pick up

Customer Service

Very satisfied with customer service

Returned Clean

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Customer service could have been better as we received late updates about delays to our car repair. It would have helped if they could have been upfront abut delays.

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Everyone that I encountered at Chesapeake Collision was pleasant, professional, and knowledgeable. They did everything that I paid for plus surprised me by doing a few extras without cost. I was very pleased with the way my car looked and functioned!

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Returned Clean

My Experience

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Great service every time, quick. Reliable, outstanding customer service.

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The best of the best. My car looks fine. They even cleaned my doors inside

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They went beyond the call of dutt

Customer Service

The receptioniest was so helpful , the lady who looked over my buick was very pleasant. I love cheserpeak in randallstown

My Experience

I am very satisfied with my repair.

My Experience

Thank you for a service well done.

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Returned Clean

My Experience

I had to check with them for several days on completion of my truck.We received texts starting four days (7/23)ahead that it was on track to be completed and ready on 7/27.it was frustrating for me to call them each day and check to see if it's ready because each day i called i was told they would be working on it that day. it was only a rear bumper to be installed (a couple hr job at most ) finally on the 3rd day (7/29)of my calling they had to call their manager to get things moving. it was ready on day four.

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too many frustrations

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The work on the car was nicely done. But the mechanic who or service person that drove the car to the spot where I picked it up should of been able to see that the tire pressure on the driver's wheel was at a 16psi .and as a service person even though that wasn't the reason for the vehicle been there I feel the safety of your services should of been a concern,before allowing a client to drive off your lot. [Just my opinion as a customer. ]

My Experience

Quick, prompt and excellent service. The complimentary vehicle detailing was an added bonus

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Returned Clean