Chesapeake Collision Glen Burnie
In operation 28 years, 7 years at this location.
Proudly veteran-owned and operated for over 20 years. Safety and quality: the considerations that matter most when purchasing a vehicle are also the considerations that matter most when choosing where to take that vehicle after an accident. Chesapeake Collision is committed to infusing safety and quality into each repair, be it a straightforward glass replacement or a complex frame job. Guaranteed workmanship completed by experienced technicians using the latest auto service repair equipment and techniques is what we provide for our customers. Restore your vehicle with auto body repair services from our three Maryland-based locations in Huntingtown, Glen Burnie, and Randallstown.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
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- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0 -
Very responsive.
Repair Quality - 3.0/5.0 -
The defrost fan does not come on at times. The numeric temperature appears as normal when operator requests it to be turned on. However, fan does not run, no air flow sound, just silence. operator has to turn off the fan and then turn it back on. This is critically needed to be resolved because in the morning, especially defrost is needed during cold weather, the windshield and cameras have to be clear and dry. Full self driving (FSD) will not work if the air defrost does not work. 2. The car seems to be more toward the right side of the lane more than it used to be prior to collision repair. I worry that the car will scrape the shrubs or mailboxes on the right side of the road. These are noticeable behaviors that I have noticed so far. I do not drive much. I will monitor. FSD is most important feature that needs to work well at all times. Please make sure that calibration is perfected. Defrost needs to work as it should to prior to repair. It only works intermittently. The rim, is the rim still usable? If not, it didn't need to be in the trunk. I was asking the old sensors to be stored in the trunk, but no sensors found.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Efficient service ; everyone was corteous on the phone too
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It took longer to than expected to get done.
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
Not get done at expected date and time
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs look great, interior and exterior cleaned. Very happy with the work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair and glass clean up. Even washed the exterior.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work was amazing.Kevin deserves a raise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went well even with the weather interruption.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
CHESAPEAKE COLLISION CENTER DID AN OUTSTANDING JOB WELL DONE!!! WOULD HIGHLY RECOMMEND THEM TO ANYONE/ANYBODY NEEDING A REPAIR. FOR A FIRST TIME CUSTOMER, CHESAPEAKE COLLISION DID AN EXCELLENT REPAIR JOB ON MY TESLA- REPLACED THE REFLECTOR , CLEANED THE CAR BEFORE PICKUP, AND THEY’RE ON POINT ON GIVING UPDATES OF YOUR CAR’S REPAIR STATUS .
Likely to Recommend - 5.0/5.0 -
HIGHLY RECOMMENDED TO ANYONE/ANYBODY WHO NEEDS REPAIRS
Repair Quality - 5.0/5.0 -
EXCELLENT CUSTOMER SERVICE. REPAIRS DONE WAS EXECUTED GREATLY AND THEY CLEANED THE CAR TOO! ABSOLUTELY DID AN EXCELLENT JOB OVERALL WELL DONE!
Customer Service - 5.0/5.0 -
EXCELLENT CUSTOMER SERVICE
Returned Clean
Likely to Recommend - 3.5/5.0 -
I have no problem with the shop and quality of their work. I just wish there was better communication and explanations from the customer service people at the front desk. At times I felt rushed and cut off when trying to explain my concerns. I realize this is routine for them but it was new for me and they shouldn’t assume everyone knows the process.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I felt like my main concern of having my car there for the shortest time possible (because I was paying out of pocket for a rental for the duration) was not really addressed. I asked if there was any way they could order the parts before I actually left my car there (I had even brought it in for them to take pictures and see it in person) so I didn't have to pay for a rental while my car was just waiting idly for parts to arrive. I was told yes and so I made an appt to return at a later date. However, about 2 or 3 days into the repair, I called to check on the status and the same woman told me they were waiting for parts to arrive, as they did not order anything until after I dropped my car off the second time at the later date. Needless to say my car was there nearly one month (Jan 6 - Jan 30) and my rental bill was over a thousand dollars. I just felt like the communication could have been better so I clearly understood whether or not parts could be ordered ahead of time. Otherwise I would not have gone through the trouble of bringing the car in the first time for why I thought was pictures and checking to see what parts are needed.
My Experience - 5.0/5.0 -
I appreciated the regular texts from Jen which kept me updated during the process and the attention to detail that went into the repair. I am completely satisfied with the final outcome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I appreciated the regular texts