Chesapeake Collision Glen Burnie

My Experience - 5.0/5.0 -

Samantha and team did a great job in completing all the repairs. While there was a couple of days delay due to weather and I can understand

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.5/5.0 -

Text service had a delay, so I would call and be told that the shop contacted me two hours earlier

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thanks, did a great job

Customer Service - 5.0/5.0 -

Very courteous and professional

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent job

Customer Service - 5.0/5.0 -

Friendly, professional, and knowledgeable

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great customer care and service

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job in a timely manner

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

All staff were helpful, and professional. Manager was very helpful in answering some questions I had. The front desk receptionist was also very helpful. I was very happy with the work done on my vehicle. I would definitely use them in the future if I need any body work done

Likely to Recommend - 5.0/5.0 -

I would definitely recommend them to any in the need of auto body work.

Repair Quality - 5.0/5.0 -

The fry desk staff was helpful and professional. I had a few questions that the manager helped me with, which I was thankful. The work done to my vehicle was outstanding, looks great! If the need arise, I would definitely go back to Chesapeake Collision, or recommend them.

Customer Service - 5.0/5.0 -

Everyone was helpful and professional, outstanding!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great communication and customer service! As easy as being in an accident can be.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Process was very easy and faster than quoted with perfect communication in the entire process.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Definitely would recommend

Repair Quality - 5.0/5.0 -

100% satisfied

Customer Service - 5.0/5.0 -

Very nice and helpful and they kept me up to date on the process of my repairs

Likely to Recommend - 0.5/5.0

Repair Quality - 2.0/5.0 -

Foul odor now when driving with heat on

Customer Service - 2.0/5.0

My Experience - 5.0/5.0 -

Chesapeake Collison staff was very professional and consistent with updates on the service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great Service

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I was extremely satisfied with the repairs to my vehicle!!! Dropping off my vehicle and picking up was very smooth. Service was very friendly and very pleasant. I certainly do not want to damage my vehicle again, but if I do, I will be back. For sure!!😂

Likely to Recommend - 3.0/5.0

Repair Quality - 4.0/5.0 -

Very happy with the work, unfortunately, it took over a month to fix the car, and there were unexpected delays.

Customer Service - 3.5/5.0 -

It was decent, but not enough information about delays was provided. I had to get it from my insurance company.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0