Chico's Auto Pros - Montgomery

4.8 (681reviews)
97%
3560 Atlanta Highway,  Montgomery,  AL  36109

7 years at this location.

When your car isn't working right, you need a shop that can restore its safe driving performance. Our qualified team carries the right combination of hands-on experience and knowledge to fully service your vehicle. From preventive maintenance and dent repair to major automotive repairs, we'll keep your vehicle rolling. All you need to think about is where you're going to drive next.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (681)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many highlighting excellent communication throughout the repair process. The team receives frequent commendations for professional, friendly, and courteous service. Timeliness is a major strength, with numerous customers reporting repairs completed ahead of schedule or exactly when promised. Many customers appreciate the regular text updates and thorough communication about repair progress. The quality of work is consistently rated as excellent, with vehicles often looking better than new. Several customers mention this is their preferred shop and they return repeatedly, indicating strong customer loyalty. While most feedback is overwhelmingly positive, a few customers noted minor issues with communication accuracy or completion details that were promptly addressed.
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"Customer service with Chicos was the best that I have ever seen polite informative kept me updated with ..." Read more
"The customer service was above and beyond"
"... amazing job. Definitely exceeded my expectations. Everyone was so professional with great customer service!" Read more
"Customer service was great. It was the body work done on the car that was a flop."
"Professional, service on point, communication was excellent and work performed was top notch!!"
"... was very nice. I got updates regularly via text. I got my car back earlier than expected, and my car looks amazing! I have used Chicos three ..." Read more
"It was ready ahead of schedule!"
"... very professional and polite, and more importantly they were finished ahead of schedule." Read more
"... for repair were way out of line with actual repair. The cost increased by about 50% and the time to repair was double the time and still not completed. Chicos ..." Read more
"Very professional job. Finished the job one week early. Excellent customer service and timely updates on ..." Read more
"Communication was great; my car looks great"
"Vehicle was ready when promised. They communicated with me about the repair progress during the entire process."
"... pick it up. While we are satisfied with the repair we would have appreciated better communication. Thanks!!" Read more
"I mean kinda but the automated info wasnt accurate"
"Frequent text messages keeping me up to date on the repair process"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Fantastic Body Work shop.

Repair Quality

Everyone was very courteous and customer focused. This is not the first time I have used Chico’s. They mad my previous 2009 ram look great, and that’s why I didn’t hesitate to entrust them with my 2021 Ram. It looks immaculate!!!

Customer Service

Again Customer Focused!

Returned Clean

Likely to Recommend

Repair Quality

My gas tank door is knocked off the hinges to where I have to use tape to keep the door shut. I was told they dont repair that.

Customer Service

Mr. Rodney was very professional over the phone and in person.

Returned Clean

Likely to Recommend

Repair Quality

Great work, efficient and timely

Customer Service

Friendly, knowkedgeable

Returned Clean

Likely to Recommend

Repair Quality

Great people to work with. Kept me updated at all times. Repairs finished early. Totally will use them if I ever need to. Recommend highly.

Customer Service

Great service

Returned Clean

My Experience

Very polite and professional. They let me knew every detail and the process of my vehicle.

Likely to Recommend

Repair Quality

Even after fixing my truck they even clean it out!! Very professional and friendly. They let me know every detail throughout the process and had my truck back to me in a timely manner,he kept his word!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Post-collision creaking sound in steering linkage mentioned at drop-off still there after pick-up. Will return to have it checked.

Customer Service

Fast service. Great communication

Returned Clean

Likely to Recommend

Repair Quality

I am very satisfied with the quality of the repair on my car. The work was completed professionally, and my vehicle looks and functions great. Overall, I am pleased with the repairs and the service provided.

Customer Service

Amazingggg

Returned Clean

My Experience

Great customer service, kept me updated on when would my vehicle would be ready they did a great job!! Very Satisfied Customer here!!!

Likely to Recommend

Repair Quality

Great job

Customer Service

My Experience

Manager and others that I encountered were friendly and helpful.

My Experience

I love the work and Chris was very helpful and quick.

Likely to Recommend

Repair Quality

Bumper still looks a different color from car, but I am still highly satisfied and you all did an exceptional job attaching it back.

Customer Service

Chris was awesome.

Returned Clean

My Experience

The staff were very professional and made me feel very special. I was kept informed of the whole process of my car being fixed. I will highly recommend Chico’s to others. Thank you!

My Experience

Friendly service and my car looks better than it did when it was brought in. ❤️

Likely to Recommend

Already have!

Repair Quality

The work done was excellent! It looks like I have a newer car than I did. It was also done in a shorter time frame than expected. Additionally, they were kind enough to get a stain off my back seat in my car and wiped down the dashboard. THAT is going above and beyond. Thank you so very much! ❤️

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You guys did an amazing job. Definitely exceeded my expectations. Everyone was so professional with great customer service!

Customer Service

Returned Clean

My Experience

Thank you so much for fixing my car Great Job!! Looks brand new again

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Chris & his team took care of my baby car (16 Kia Soul) I would highly recommend this shop, they are SUPER fast & friendly… the car looks brand new!!!!! Thank y’all so much

Customer Service

Returned Clean