Chico's Auto Pros - Montgomery

4.7 (693reviews)
94%
3560 Atlanta Highway,  Montgomery,  AL  36109

7 years at this location.

When your car isn't working right, you need a shop that can restore its safe driving performance. Our qualified team carries the right combination of hands-on experience and knowledge to fully service your vehicle. From preventive maintenance and dent repair to major automotive repairs, we'll keep your vehicle rolling. All you need to think about is where you're going to drive next.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (693)

My Experience

Likely to Recommend

Repair Quality

My car was in chicos possession on Atlanta hwy in Montgomery Alabama, for about a month. I was the victim in a wreck and my car was sent there to be repaired through an insurance company. Although Joe was a nice guy, there was zero communication with me about the state of my vehicle and when I picked it up (expecting my car to be fixed) I was surprised to find out when I got there that my car battery was dead. Joe explained that it’s because it was sitting and they had quote “nothing to do with the battery”. He sent me on my way after jumping it off and said I “should be fine”. Again… I’m picking up my vehicle that is supposed to be fully repaired. The next day my car didn’t crank and I had to buy a new car battery for almost $200. While I understand they were responsible for only repairing aspects from the wreck - my vehicle should have never been returned to me with a bad battery considering the battery was freshly a year old, and if it’s because it was “sitting” then that is on Chico’s since they were in possession of my vehicle for a month, it should have never just been sitting in the Alabama heat. Regardless I’m very disappointed and this was never communicated to me UNTIL I picked up the vehicle even though I talked to joe on multiple occasions about my vehicle. I was recommended to go to chicos and I wish I wouldn’t have listened to that person now. Hopefully something can be done to make this right….

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Customer service was absolutely great. Joe assisted me with a happy smile. Delivery was on time. The repair was flawless better than I imagined. Would definitely recommend to anyone. Kudos to excellent customer service.

My Experience

My Experience

So far, most everything was great. The thing I didn't care for was asking to have debris removed that was not on the car when I left it. There was tape residue on the rear passenger door. Also, I had to clean some substance from my passenger mirror. Very smudged. Today, I noticed my center console/arm rest has "something dark" on it that must be cleaned before it sets in. Oh yeah... I have 2 to 3 lights on that I cannot clear, that apparently I must take it to Jack Ingram to clear. Not thrilled about that either. Otherwise, seems like everything is okay for now. If not, I will contact you. Thanks!

My Experience

I received excellent service from Chico's Paint and Body. My repair was completed a week earlier than originally scheduled for completion.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job! Thanks!

Customer Service

Great job! Thanks!

Returned Clean

Likely to Recommend

Repair Quality

Love the work I’ve never been more satisfied

Customer Service

Returned Clean

My Experience

Great service, excellent work, friendly customer service!!

Likely to Recommend

Repair Quality

Very happy with everything!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Fantastic Body Work shop.

Repair Quality

Everyone was very courteous and customer focused. This is not the first time I have used Chico’s. They mad my previous 2009 ram look great, and that’s why I didn’t hesitate to entrust them with my 2021 Ram. It looks immaculate!!!

Customer Service

Again Customer Focused!

Returned Clean

Likely to Recommend

Repair Quality

My gas tank door is knocked off the hinges to where I have to use tape to keep the door shut. I was told they dont repair that.

Customer Service

Mr. Rodney was very professional over the phone and in person.

Returned Clean

Likely to Recommend

Repair Quality

Great work, efficient and timely

Customer Service

Friendly, knowkedgeable

Returned Clean

Likely to Recommend

Repair Quality

Great people to work with. Kept me updated at all times. Repairs finished early. Totally will use them if I ever need to. Recommend highly.

Customer Service

Great service

Returned Clean

My Experience

Very polite and professional. They let me knew every detail and the process of my vehicle.

Likely to Recommend

Repair Quality

Even after fixing my truck they even clean it out!! Very professional and friendly. They let me know every detail throughout the process and had my truck back to me in a timely manner,he kept his word!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Post-collision creaking sound in steering linkage mentioned at drop-off still there after pick-up. Will return to have it checked.

Customer Service

Fast service. Great communication

Returned Clean