Gerber Collision & Glass - Montgomery (Al)

4.9 (1,062reviews)

97%

(334) 325-0525

1781 Cong W L Dickinson Dr, Montgomery, AL 36109

97%

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1781 Cong W L Dickinson Dr
Montgomery, AL 36109

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About Gerber Collision & Glass - Montgomery (Al)

See Photos

1781 Cong W L Dickinson Dr
Montgomery, AL 36109

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Montgomery offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (1,062)

Sort By:
Newest
Rating

926 Customers Rated

5 Stars

80.7% Complete

(857)
4 Stars

4.7% Complete

(50)
3 Stars

0.6% Complete

(6)
2 Stars

0.4% Complete

(4)
1 Star

0.2% Complete

(2)
< 1 Star

0.7% Complete

(7)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its exceptional service quality, with many noting that repairs were completed to a high standard, often leaving vehicles looking brand new or better than before. Communication was a standout highlight, with customers appreciating frequent updates via calls and texts, typically twice a week, which provided peace of mind throughout the repair process. Timeliness was another strong point, as numerous customers noted their vehicles were returned earlier than expected. A few customers noted areas for improvement, including occasional paint mismatches, misaligned parts, non-functioning sensors, and loose components upon completion. Some also mentioned minor issues such as vehicle cleanliness, inaccurate automated messages, and items left unresolved after pickup. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.

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Service Quality
Timeliness
Communication

"... Collision Center on my 2022 Mitsubishi Outlander. The quality of the repairs did not meet my expectations, and several issues were left unresolved. First, ..." Read more

"I was incredibly impressed and satisfied with the work done as well as how fast they were able to get it done. ..." Read more

"Gerber was fantastic. Took my car there on a Friday the next Friday. It was ready Car look fantastic 10 out of 10 I was in an accident ..." Read more

"Awesome customer service. Great communication. Live updates through the service link provided. Car ..." Read more

"Superior customer service and very pleased with the work done on our vehicle. Will be my go to for work from ..." Read more

"It was ready in 2 days!!!! Originally when we thought 7-10!! You guys helped me stay in my vehicle and avoid the ..." Read more

"... date was first week in October and I actually was able to pick it up by Friday September 26th. So I pick it up Early and one day before the Enterprise rental car contractpaid ..." Read more

"Received 3 weeks early."

"... progress of the repairs was very appreciated. They also got it done a full week faster than the estimate! VERY happy with their service!" Read more

"Finish before promise time and my car looks great"

"I appreciated the two updates per week that came on Tuesday and Thursday. It provided comfort and ease in knowing the progress ..." Read more

"There was constant communication from Gerber throughout the time that they worked on my car. The work that they did ..." Read more

"Customer service was spot on. I received calls and text messages regarding the status of my vehicle daily."

"The automated text communication did communicate inaccurate information, but personnel called me and talked through ..." Read more

"The frequent communication letting me know the progress of the repairs was very appreciated. They also got ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... Collision Center on my 2022 Mitsubishi Outlander. The quality of the repairs did not meet my expectations, and several issues were left unresolved. First, ..." Read more

"I was incredibly impressed and satisfied with the work done as well as how fast they were able to get it done. ..." Read more

"Gerber was fantastic. Took my car there on a Friday the next Friday. It was ready Car look fantastic 10 out of 10 I was in an accident ..." Read more

"Awesome customer service. Great communication. Live updates through the service link provided. Car ..." Read more

"Superior customer service and very pleased with the work done on our vehicle. Will be my go to for work from ..." Read more

"It was ready in 2 days!!!! Originally when we thought 7-10!! You guys helped me stay in my vehicle and avoid the ..." Read more

"... date was first week in October and I actually was able to pick it up by Friday September 26th. So I pick it up Early and one day before the Enterprise rental car contractpaid ..." Read more

"Received 3 weeks early."

"... progress of the repairs was very appreciated. They also got it done a full week faster than the estimate! VERY happy with their service!" Read more

"Finish before promise time and my car looks great"

"I appreciated the two updates per week that came on Tuesday and Thursday. It provided comfort and ease in knowing the progress ..." Read more

"There was constant communication from Gerber throughout the time that they worked on my car. The work that they did ..." Read more

"Customer service was spot on. I received calls and text messages regarding the status of my vehicle daily."

"The automated text communication did communicate inaccurate information, but personnel called me and talked through ..." Read more

"The frequent communication letting me know the progress of the repairs was very appreciated. They also got ..." Read more

Darren (Honda owner) reviewed 9/25/26

Hattie (Toyota owner) reviewed 9/25/26

Great job

Bobbie (Toyota owner) reviewed 9/25/26

I was completely satisfied with my experience with Gerber. My car looks good and everything was handled professionally. I like the way they kept me informed and updated about my vehicle. Great job!

Totally satisfied from the beginning to the end of the process. Everything was handled professionally.

Customer service was handled with excellence and very professional.

Arlene (Cadillac owner) reviewed 9/25/26

Everything looks good on the Cadillac

Annie (Acura owner) reviewed 9/25/26

That u did a good job

Raymond (Ford owner) reviewed 9/24/26

Jacob (Toyota owner) reviewed 9/22/26

Laura (Chevrolet owner) reviewed 9/21/26

Great job! Communication was fantastic!!!!

Elizabeth (Honda owner) reviewed 9/19/26

Thanks for fixing my car.

Kenneth (RAM owner) reviewed 9/17/26

Martin (Toyota owner) reviewed 9/16/26

Karla (Ford owner) reviewed 9/14/26

For sure

Absolutely pleased. Work was done earlier than we expected. Entire staff so helpfull and courteous.

Customer service was excellent

Patricia (Chevrolet owner) reviewed 9/11/26

Excellent service from start to finish! Highly recommend them!

Have already recommended them and would definitely use them if the need arises again.

Very pleased with service and personnel!

Karly was my estimator for both of our vehicles. Very knowledgeable and helpful!!!

Charles (Nissan owner) reviewed 9/10/26

Great Staff

Ltcol Virgil (Buick owner) reviewed 9/7/26

Shayla (Hyundai owner) reviewed 9/3/26

Thanks to Carly and Staff my process was easy and communication is 10/10

Great communication, fast repair

Dennis (Chrysler owner) reviewed 9/3/26

Lori-Lampert (Chevrolet owner) reviewed 9/2/26

Everyone was very friendly , they made me feel like they wanted my service everything went smooth the timeline was great The service was fast and I was very satisfied with the finish . Great job i’ll use them from now on. .

This is a place to go I was very happy

Best place to take your vehicle ,totally satisfied with the service the staff and the results. Very clean and friendly atmosphere

Very satisfied with the customer service they did everything they said they would and that’s a win in my book

Ltcol Mark (Toyota owner) reviewed 8/29/26

Dignity (Cadillac owner) reviewed 8/27/26

They did a great job and was able to get us in and out in a timely manner.

Great communication and turn around.

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Gerber Collision & Glass - Montgomery (Al)

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Montgomery (Al)

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,062)

926 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0