Gerber Collision & Glass - Montgomery/Wetumpka Hwy

4.8 (88reviews)
96%
3550 Wetumpka Highway,  Montgomery,  AL  36110

In operation 85 years.

Gerber Collision & Glass - Montgomery/Wetumpka Hwy. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (88)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting repairs were completed to a high standard, often describing results as looking brand new. Communication was a standout strength, with customers appreciating daily text and call updates that kept them informed throughout the repair process. Timeliness was frequently highlighted, with several vehicles completed ahead of schedule. Customers noted staff were courteous, professional, and went above and beyond expectations. Some customers pointed out areas for improvement, including inconsistent communication on repair status, unexpected cost increases without prior collaboration, incomplete interior repairs, and vehicles not being cleaned as promised.
Select to learn more
"... everyone was always so polite & eager to help. They also kept me informed throughout the whole process by texting" Read more
"... repairing my car, and what stood out the most was their exceptional communication and compassion. They kept me in the loop every step of the way, which gave me ..." Read more
"Yes , I got a call or a text every time something was going on with my car. They are a wonderful business"
"Their system does a fantastic job at keeping you updated daily on the progress of your repairs."
"... additional week to get vehicle back. After two weeks all stop sending out text messages status of repair. The price of repair was 5,300 dollars by all said ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

What an amazing staff. Great service from great people.

Customer Service

Returned Clean

My Experience

Everything was handled quickly and looks good! All employees were very professional.

My Experience

Front desk secretary has a poor attitude. I was also advised that my car would be cleaned before picking up and it was not. Repairs were good though.

Likely to Recommend

Repair Quality

Great repair job. Pick up was delayed due to being advised car was being cleaned. Picked up car and it was not cleaned.

Customer Service

Front desk person has a poor attitude

Returned Clean

My Experience

Landon has always been very helpful and prompt in taking care of our needs. Highly recommend him and your shop to everyone

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Customer Service

My Experience

Service was good.

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Repair Quality

Customer Service

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I loved when company work stands behind their words and work ethic I would recommend them to a family or friend.

Repair Quality

The company staff was professional and informative all repairs in a timely manner

Customer Service

The customer service was great.

Returned Clean

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Repair Quality

Customer Service

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No comments

Repair Quality

Customer Service

Very satisfied with the work and the courtesy of the employees. I had a very good experience.

Returned Clean

My Experience

Everyone was so nice and helpful

Likely to Recommend

Outside of the vehicle was great. Inside was not

Repair Quality

When signing the consent forms to start on the vehicle I asked them to make sure everything was okay with the dash in the truck as a tree limb had punctured the top of the dash. When I received the vehicle the dash was not inspected or repaired. Tree bark and glass was in piles under the center panel and several electronics were shattered

Customer Service

Returned Clean

My Experience

My Experience

We were completely satisfied with the service you gave me on my Honda! Also how quickly you repaired my Honda! I will always recommend your services to my friends!! Thank you !

Likely to Recommend

Repair Quality

I really appreciated the quick service that I received, and all the updates!! I was very satisfied with the job done on my vehicle! I would definitely refer all my friends and family! Thank you

Customer Service

Great customer service

Returned Clean

My Experience

I love my Toyota but now it’s as if you guys has awakened it back up it looks good.

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Repair Quality

We were pleased with our service thank you very much!

Customer Service

Returned Clean

My Experience

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My Experience

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Repair Quality

Nice and quick

Customer Service

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Repair Quality

This was my third time having a vehicle repaired, and very satisfied every time.

Customer Service

Returned Clean