Chilhowie Collision

5.0 (137reviews)

100%

(276) 521-9911

108 Industrial Park Road, Chilhowie, VA 24319

100%

See Photos

108 Industrial Park Road
Chilhowie, VA 24319

Get Directions Website Email

Schedule an appointment at Chilhowie Collision

Book Appointment

About Chilhowie Collision

See Photos

108 Industrial Park Road
Chilhowie, VA 24319

Get Directions Website Email

Schedule an appointment at Chilhowie Collision

Book Appointment

In operation 6 years.

Locally owned & operated in Smyth County, VA! We bring your car back to life with expert collision repair, precision paint matching, and fast, friendly service! Whether it's a minor fender bender or major damage, our certified techs have you covered!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (137)

Sort By:
Newest
Rating

43 Customers Rated

5 Stars

31.4% Complete

(43)
4 Stars

0% Complete

(0)
3 Stars

0% Complete

(0)
2 Stars

0% Complete

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1 Star

0% Complete

(0)
< 1 Star

0% Complete

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Customers say

Overall Customer Satisfaction

Customers consistently praise the repair shop for exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond to meet customer needs. The communication throughout the repair process receives outstanding feedback, with customers appreciating regular text updates and detailed explanations at every step. Timeliness is another strong point, with numerous customers noting repairs completed faster than expected and within promised timeframes. The quality of workmanship is repeatedly described as excellent, with vehicles looking like new or even better than before. Many customers specifically mention the honest, trustworthy approach and professional handling of insurance matters. The overall sentiment reflects high satisfaction with customers frequently stating they would return and actively recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"... and very easy to deal with from start to finish. The quality of the repair was top-notch, and the price was very fair and affordable. Its ..." Read more

"... keeps you informed through the entire repair process. The quality of the repair and paint was excellent, and the vehicle was returned clean and on time. ..." Read more

"Such a pleasure to do business with! They did a fantastic job and did it quickly. Customer service was top notch."

"Best Body Work around!!!!!! Staff is the Best too from the receptionist to the ..." Read more

"... beyond to accommodate my needs. My truck looks great. Excellent work!! I highly recommend them!!" Read more

"They were able to fix my driver door within a timely manner!! I was so happy with the results."

"Repairs were completed in a very timely manor. Staff was excellent and my truck looks good as new. ..." Read more

"Very prompt service"

"They had it ready a day before estimated time!"

"I felt they got it done in perfect time"

"I was kept informed in each step of the process"

"Excellent costumer service. They gave step by step details on the process and progress of the car."

"Great communication!"

"The text system Chilhowie Collision uses is great"

"Excellent communication from start to finish"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... and very easy to deal with from start to finish. The quality of the repair was top-notch, and the price was very fair and affordable. Its ..." Read more

"... keeps you informed through the entire repair process. The quality of the repair and paint was excellent, and the vehicle was returned clean and on time. ..." Read more

"Such a pleasure to do business with! They did a fantastic job and did it quickly. Customer service was top notch."

"Best Body Work around!!!!!! Staff is the Best too from the receptionist to the ..." Read more

"... beyond to accommodate my needs. My truck looks great. Excellent work!! I highly recommend them!!" Read more

"They were able to fix my driver door within a timely manner!! I was so happy with the results."

"Repairs were completed in a very timely manor. Staff was excellent and my truck looks good as new. ..." Read more

"Very prompt service"

"They had it ready a day before estimated time!"

"I felt they got it done in perfect time"

"I was kept informed in each step of the process"

"Excellent costumer service. They gave step by step details on the process and progress of the car."

"Great communication!"

"The text system Chilhowie Collision uses is great"

"Excellent communication from start to finish"

Kenny (Kia owner) reviewed 8/7/26

I would recommend Chilhowie Collision to everyone. Top notch people and great work. 10 out of 10 without a doubt.

Nicklous (RAM owner) reviewed 8/6/26

Very satisfied with everything! Will recommend! The finish, color matching, body work definitely meets and exceeded my expectations.

Matt (Jeep owner) reviewed 8/5/26

Excellent service and repair

Kelly (Nissan owner) reviewed 8/4/26

Great work, timely, and excellent communication.

Gregory (Nissan owner) reviewed 7/30/26

Bobby was excellent from the day we walked in the door. He was very upfront from day one on what to expect and kept us updated to any changes in the timeline and what was going on. Great job on our vehicle.Will definitely refer anyone needing repairs to their vehicles. Thanks

Joseph (Ford owner) reviewed 7/24/26

Fast and friendly service! Great communication too!

Already have!

Did a great job!

Friendly Service

Traci (Toyota owner) reviewed 7/21/26

A more than a job well done..it's like nothing ever happened! Totally satisfied, you guys have no idea how important this car is to me and you just brought this back! Thank you thank you thank you!! Traci

Bobby (Chevrolet owner) reviewed 7/21/26

Shannon (Honda owner) reviewed 7/20/26

My passport looks amazing! Thank you so much. I give you 5 stars!

Dawn (RAM owner) reviewed 7/16/26

Perfect - thank you

Martha (Chevrolet owner) reviewed 7/16/26

Very pleased with whole experience. I will highly recommend to friends and family.

David (Subaru owner) reviewed 7/8/26

I was very impressed by the way I was treated and the process to receiving a cost was very pleasant. My vehicle was repaired and I could not see a difference as of the day I bought it. Thank you.

Roy (Toyota owner) reviewed 7/8/26

Bobby kept us updated on every Step of the Process

Jackie (Kia owner) reviewed 7/2/26

Chilhowie Collision did a very good job of repairing my suv. They kept me informed every step of the way. I highly recommend them!

Travis (GMC owner) reviewed 7/2/26

Quality work, above and beyond customer service!!

Anonymous (Ford owner) reviewed 7/1/26

James (Chevrolet owner) reviewed 7/1/26

Austin (Ford owner) reviewed 6/23/26

Great job and professional employees! Thank you for everything!

Trina (GMC owner) reviewed 6/17/26

From the moment my car was scheduled. There was communication and kindness and nothing but professionalism. My car looks great. I highly recommend.

Richard (Ford owner) reviewed 6/15/26

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view more shops in: Chilhowie | 24319

When leaving your vehicle, make sure the auto body shop completes a prior damage inspection to identify any scratches or dents not related to the accident.

Chilhowie Collision

Schedule an appointment at Chilhowie Collision

About Chilhowie Collision

Schedule an appointment at Chilhowie Collision

Reviews (137)

43 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

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