Chilton Auto Body Burlingame North

4.9 (2,693reviews)
97%
1221 Rollins Road,  Burlingame,  CA  94010
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In operation 14 years.

At Chilton Auto Body Burlingame North, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Burlingame, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:30 pm
Tue 7:00 am - 4:30 pm
Wed 7:00 am - 4:30 pm
Thu 7:00 am - 4:30 pm
Fri 7:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (2,693)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs described as flawless, professional, and exceeding expectations. The team was frequently commended for delivering vehicles ahead of schedule, saving customers time and rental costs. Communication stood out as a key strength, with daily text updates and proactive outreach keeping customers well-informed throughout the repair process. Staff were widely recognized for their friendliness, professionalism, and attentiveness. A few customers noted isolated concerns around communication delays, invoice discrepancies, and minor completion issues, but these were largely offset by the overwhelmingly positive experiences shared. Overall, customers expressed high satisfaction and a strong willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... did they have patience. My car is perfect again! The work was done perfectly and the price was fair. On a scale of 1-10 Id rate Chilton North Burlingame ..." Read more
"They did an absolute perfect job on fixing my car. They dug deep and recognized some damages that are ..." Read more
"Great customer service. Quick turnaround. And amazing work. Highly recommend."
"Communicative and efficient, finishing ahead of schedule. Great experience!"
"They were three days ahead of the promised date. Kept me informed all the way"
"It was finished later then promised and we had to make special arrangements to pick up."
"Work done ahead of schedule. High quality craftsmanship. Agreed to store vehicle extra days while I was out ..." Read more
"... beautifully. However, I am deducting one point because the repair took longer than initially estimated." Read more
"... car. I appreciate the quality work you did but the communication and timing were lacking." Read more
"... up-to-date with the progress of the repairs on my vehicle. Ive never had a body shop be so transparent, and so communicative around where and how my car was proceeding to repair. ..." Read more
"Communication was excellent from beginning to end. I felt well informed and was very pleased that the ..." Read more
"... finished the repair earlier of the promised date,the communication are very good always updated me what is the status of the repair, overall I will ..." Read more
"Great service, the repairs were done perfectly. I was informed daily about the status of repair work"

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Great service. Would recommend without hesitation.

Repair Quality

Great experience. Very strong communication throughout the process. Results were fantastic. My car looks brand new. The car wash inside and out was an excellent touch. Would recommend and if needed they are my first choice for future work.

Customer Service

Friendly and kept me up to date. I never had to reach out to find out what was happening.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very pleased that the work was done ahead of schedule

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for the amazing work for my car. It looks brand new car!

My Experience

Great service, timely communication.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Tin was wonderful to work with through the process! The work done in the car was so great, too! Thank you to everyone who helped me!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I highly recommended and very satisfied Chilton auto body shop, people are very nice they finished the repair earlier of the promised date,the communication are very good always updated me what is the status of the repair, overall I will rate them 10 out of 10.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good communication and fast repair. The team were very pleasant and professional. When Hertz didn’t have anyone to pick me up to get my car rental, they offered to have me dropped me off and I appreciated that.

Likely to Recommend

Repair Quality

Great service and communication

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you very much for completing the repair so quickly. We truly appreciate your kind and patient assistance. As non-native English speakers, we were especially grateful for the clear and thoughtful support you provided.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Car was cleaner than I usually have it, thanks!!

Likely to Recommend

Repair Quality

From what I can see, it looks great!

Customer Service

Very pleasant person to deal with!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Good, but expensive

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Chilton Burlingame North did a great job in fixing the damages in my Audi. It was hard to recognize the damage ever happened.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent customer service. Great communication throughout the process. Car delivered as discussed. The process was really quite smooth. Job well done

Likely to Recommend

Repair Quality

Excellent customer service. Great communication throughout the repair process. Totally satisfied

Customer Service

Very patient and friendly

Kept me Informed?

Yes

Ready on Time?

Yes

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