Chilton Auto Body Burlingame North
In operation 14 years.
At Chilton Auto Body Burlingame North, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Burlingame, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 4:30 pm |
| Tue | 7:00 am - 4:30 pm |
| Wed | 7:00 am - 4:30 pm |
| Thu | 7:00 am - 4:30 pm |
| Fri | 7:00 am - 4:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car was cleaner than I usually have it, thanks!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From what I can see, it looks great!
Customer Service - 5.0/5.0 -
Very pleasant person to deal with!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Good, but expensive
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chilton Burlingame North did a great job in fixing the damages in my Audi. It was hard to recognize the damage ever happened.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service. Great communication throughout the process. Car delivered as discussed. The process was really quite smooth. Job well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service. Great communication throughout the repair process. Totally satisfied
Customer Service - 5.0/5.0 -
Very patient and friendly
My Experience - 5.0/5.0 -
Very good service, will recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
1. Tin was amazing. He kept us informed constantly. He helped with the rental. He offered great terms to fix other areas of the car that needed work.
Likely to Recommend - 5.0/5.0 -
Absolutely, and mostly because of the great service from Tin.
Repair Quality - 5.0/5.0 -
Our customer service was amazing. Tin took care of everything for us, making the process seamless, which is important given how busy we are. The car looks amazing and we're so pleased. We also very much appreciated receiving the "insurance" rates for labor to fix up other dings and dents, all without feeling being sold to. A great service overall and I would highly recommend.
Customer Service - 5.0/5.0 -
I addressed this in my prior comment. Tin is the perfect face of your team at Chilton Burlingame. In fact, I asked him at one point about something he had not previously experienced. Instead of putting it off, as we find with most people in all kinds of roles, his voice lit up and he seemed genuinely excited to learn something new about his business processes. What a gem!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were exceptional in all phases including regular communication and necessary adjustments!
Likely to Recommend - 5.0/5.0 -
Definitely earned my trust
Repair Quality - 5.0/5.0 -
Looked like new
Customer Service - 5.0/5.0 -
Every aspect was handled expertly and communication was exceptional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Your staff seemed pretty confident when I dropped off my RAV4 in terms of fixing my car within a reasonable time and had me convinced my car would be ready within several days. But this whole process took over a week. I will seriously consider whether or not to use your facility in the future should I need auto body repair in the future.
Repair Quality - 3.5/5.0 -
The only reason I did not rate your service a 10 had to do with notification of the job completion. The service associates were friendly but your app had me expecting the job to be completed by a certain time at the end of the day. Right before closing I was notified via text (no phone call) that my car was still awaiting parts. I was about to return my rental and I was a little inconvenienced. Also it troubled me that your firm was going to replace my damaged mirror with an after market component. The only reason you didn’t, according to the associate, was because it turned out to be the wrong part and you had to order an original Toyota mirror from their dealership. The associate only told me about it when o finally picked up the vehicle. Your workmanship was excellent but I was dissatisfied with a last minute text indicating you still were awaiting replacement parts. A little more transparency and communication in this case would have been greatly appreciated.
Customer Service - 4.0/5.0 -
Friendliness and courtesy: your staff deserved a 10. But my previous answer details why I rated your service a 7.
Likely to Recommend - 5.0/5.0 -
Best body shop I’ve ever used.
Repair Quality - 5.0/5.0 -
Tin, my service representative was very helpful and made the process easy.
Customer Service - 5.0/5.0 -
Chilton met my goals for cost and time.
Returned Clean
My Experience - 5.0/5.0 -
Good communication about the repairs! My car looks as good as the day I bought it!