Chilton Auto Body Hawthorne

4.8 (1,255reviews)

96%

(424) 456-7528

3348 W El Segundo Blvd, Hawthorne, CA 90250

96%

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3348 W El Segundo Blvd
Hawthorne, CA 90250

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About Chilton Auto Body Hawthorne

See Photos

3348 W El Segundo Blvd
Hawthorne, CA 90250

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 5 years.

At Chilton Auto Body Hawthorne, we provide the highest quality auto body repair. Our collision center in Hawthorne, CA provides dent repair, dent removal, storm damage repair, and other services. We repair all makes and models, work with most insurance companies, and offer a nationwide warranty.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:00 am - 5:00 pm
Tue	7:00 am - 5:00 pm
Wed	7:00 am - 5:00 pm
Thu	7:00 am - 5:00 pm
Fri	7:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (1,255)

Sort By:
Newest
Rating

1,018 Customers Rated

5 Stars

62.2% Complete

(781)
4 Stars

10.2% Complete

(128)
3 Stars

2.8% Complete

(35)
2 Stars

2.1% Complete

(26)
1 Star

0.3% Complete

(4)
< 1 Star

3.5% Complete

(44)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and going above and beyond to guide customers through the repair process. Communication stands out as a key strength, with customers appreciating regular text updates and proactive status notifications. Timeliness is frequently highlighted, as vehicles were often completed ahead of schedule. A few customers noted delays in completion dates and minor issues such as missing or damaged items upon return, as mentioned directly in their feedback. Overall, the overwhelming sentiment reflects a highly satisfying experience with strong recommendations to friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"... exceptional. The customer support was remarkable, and the workshop restored my vehicle to a condition that felt brand new. I wholeheartedly recommend their ..." Read more

"... second time we went to this bodyshop they are great my car was complete repair fast great details we are very happy we recommend it 100 💯" Read more

"The repair was done very cleanly and professionally. I really appreciated that they also provided both ..." Read more

"Even though my repair was relatively minor, it was started and finished much quicker than I expected. The good kind of surprise!"

"I had to wait an extra week"

"They kept delaying the completion date than the one promised."

"... third visit with the shop and you guys are amazing very punctual and informative job well done with flawless repairs I just wish you guys did custom ..." Read more

"Communication off the charts…. You guessed it, AMAZING!"

"... time frame when my vehicle was going to be ready. They always left me updates and followed it up with text messages. Great customer service. Thank you." Read more

"... pick up, Chilton was kind, courteous and prompt. I never had to call and question because they keep you informed. I would definitely recommend them." Read more

"Excellent communication at important junctions of the repair"

"The process was quick and efficient. I got text updates along the way and when my vehicle was completed everything was explained thoroughly."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... exceptional. The customer support was remarkable, and the workshop restored my vehicle to a condition that felt brand new. I wholeheartedly recommend their ..." Read more

"... second time we went to this bodyshop they are great my car was complete repair fast great details we are very happy we recommend it 100 💯" Read more

"The repair was done very cleanly and professionally. I really appreciated that they also provided both ..." Read more

"Even though my repair was relatively minor, it was started and finished much quicker than I expected. The good kind of surprise!"

"I had to wait an extra week"

"They kept delaying the completion date than the one promised."

"... third visit with the shop and you guys are amazing very punctual and informative job well done with flawless repairs I just wish you guys did custom ..." Read more

"Communication off the charts…. You guessed it, AMAZING!"

"... time frame when my vehicle was going to be ready. They always left me updates and followed it up with text messages. Great customer service. Thank you." Read more

"... pick up, Chilton was kind, courteous and prompt. I never had to call and question because they keep you informed. I would definitely recommend them." Read more

"Excellent communication at important junctions of the repair"

"The process was quick and efficient. I got text updates along the way and when my vehicle was completed everything was explained thoroughly."

Michael (Toyota owner) reviewed 8/6/26

Jaime (Lexus owner) reviewed 8/6/26

Amazing work done with precision and care and that was just the check-in process.

Great experience, except i already completed survey.

Azubike (Nissan owner) reviewed 8/6/26

My car was missing a part when I picked it up. I'm now waiting up to a month for them to receive it.

Liliana (Acura owner) reviewed 8/6/26

Excellent customer service! Very helpful and polite!

Taryn (Honda owner) reviewed 8/3/26

Very good customer service and true to their word!

Ryan (Cadillac owner) reviewed 8/3/26

I have already recommended shop to others

shop was vary good and kept in contact all the way from start to finish

Elman (Toyota owner) reviewed 7/30/26

Keionna (Honda owner) reviewed 7/27/26

Lonya (Mercedes-Benz owner) reviewed 7/20/26

Nicholas (Toyota owner) reviewed 7/15/26

Everything went smoothly and I would recommend Chilton to my family and friends.

Everyone I encountered was professional and friendly

Michael (Toyota owner) reviewed 7/15/26

Tracey (Ford owner) reviewed 7/13/26

Very on time with the updates! And very accommodating as well!

Ramona (Subaru owner) reviewed 7/6/26

Elsie (Chevrolet owner) reviewed 7/3/26

Good as new and done really quickly amazing job

Chae (Volkswagen owner) reviewed 7/2/26

It is hard to find a company that is striving for such excellence.

My car looked liked new again

They were great, friendly and helpful.

Rosemary (Kia owner) reviewed 7/1/26

Thank you thank you thank you my car was very excellent clean will take care of I am really appreciated of the work they did to my car meow meow meow the management was good this reception was very pleasant they was very professional job well done I will continue to recommend future clients thank you thank you thank you meow meow meow 😺😺😺😺

Erik (Toyota owner) reviewed 6/29/26

Andres (Toyota owner) reviewed 6/29/26

Richard (Ford owner) reviewed 6/29/26

Recommending to everyone and anyone each and every time! AMAZING AUTOBODY should be the new name.

Amazing!!!!!!

Once again, AMAZING!!!!!

Uzoamaka (Honda owner) reviewed 6/27/26

I want to appreciate your company for the good job, they are excellent

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You should choose an auto body repair shop that has "state-of-the-art" equipment and auto body certified technicians.

Chilton Auto Body Hawthorne

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Schedule an estimate appointment

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About Chilton Auto Body Hawthorne

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,255)

1,018 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 1.5/5.0

Repair Quality - 0.5/5.0 -

Customer Service - 1.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?