Choate's Auto Collision Repair

5.0 (822reviews)

100%

(615) 446-9343

3302 Church St, Burns, TN 37029

100%

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3302 Church St
Burns, TN 37029

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About Choate's Auto Collision Repair

See Photos

3302 Church St
Burns, TN 37029

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 48 years.

We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at CHOATES Auto COLLISION , we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (822)

Sort By:
Newest
Rating

742 Customers Rated

5 Stars

87% Complete

(715)
4 Stars

2.7% Complete

(22)
3 Stars

0.4% Complete

(3)
2 Stars

0.1% Complete

(1)
1 Star

0% Complete

(0)
< 1 Star

0.1% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or better than before. Timeliness is a recurring highlight, with numerous customers reporting repairs completed ahead of schedule. Communication throughout the repair process is frequently commended, including proactive text updates and thorough explanations. Customers also appreciate the friendly, professional, and helpful staff. Long-term loyalty is evident, with many returning customers and strong recommendations to friends and family. One customer noted some difficulty with communication after a claim was filed, and another mentioned not receiving a promised completion date, reflecting areas customers feel could be refined.

Select to learn more

Service Quality
Timeliness
Communication

"... exactly like it was before the incident. They are very professional & detailed & do great work. Highly recommend them." Read more

"They did a FANTASTIC JOB. Could not have been any better. They even cleaned and detailed my truck. AWESOME"

"... repairs for many years. We are alwaysso pleased. They are perfectionists and take great pride in the finished repair." Read more

"... satisfaction. I have never had to get them to redo any work. Each repair has been done flawlessly. If you need any body work done I highly recommend ..." Read more

"CHOATES did amazing work and made sure the truck was perfect !"

"The work was done quicker than expected, communication was excellent, quality of work was ..." Read more

"Vehicle looks great and was finished in a very timely mannner."

"Quicker than expected"

"... completed. They have done numerous repairs for me and typically only have my truck a few days. I am updated by text throughout the process. I couldnt ..." Read more

"My car was ready when they promised."

"Awesome job as always. You make the process so easy and your communication is outstanding. I wouldnt take my vehicles anywhere else and I highly recommend Choates to all my friends ..." Read more

"... for me and typically only have my truck a few days. I am updated by text throughout the process. I couldnt be more pleased. Im glad there is a company ..." Read more

"... exceptional. From scheduling the appointment and getting updates on completion timeline with progress everyday was above and beyond. A big shout out and thank you to Choates Auto Collision ..." Read more

"Sent texts to let me know where my vehicle was in the repair process"

"Really appreciate the communication and excellent customer service on top of perfect repairs!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... exactly like it was before the incident. They are very professional & detailed & do great work. Highly recommend them." Read more

"They did a FANTASTIC JOB. Could not have been any better. They even cleaned and detailed my truck. AWESOME"

"... repairs for many years. We are alwaysso pleased. They are perfectionists and take great pride in the finished repair." Read more

"... satisfaction. I have never had to get them to redo any work. Each repair has been done flawlessly. If you need any body work done I highly recommend ..." Read more

"CHOATES did amazing work and made sure the truck was perfect !"

"The work was done quicker than expected, communication was excellent, quality of work was ..." Read more

"Vehicle looks great and was finished in a very timely mannner."

"Quicker than expected"

"... completed. They have done numerous repairs for me and typically only have my truck a few days. I am updated by text throughout the process. I couldnt ..." Read more

"My car was ready when they promised."

"Awesome job as always. You make the process so easy and your communication is outstanding. I wouldnt take my vehicles anywhere else and I highly recommend Choates to all my friends ..." Read more

"... for me and typically only have my truck a few days. I am updated by text throughout the process. I couldnt be more pleased. Im glad there is a company ..." Read more

"Sent texts to let me know where my vehicle was in the repair process"

"Really appreciate the communication and excellent customer service on top of perfect repairs!"

Josie (Toyota owner) reviewed 9/23/26

Jacob (Toyota owner) reviewed 9/21/26

Excellent body shop. Had the car done in about 5 business days. Looks like nothing even happened. Paint matches perfect, modern features calibrated and half the price of dealership affiliate company. Worked directly with my insurance. Polite, answer their phones, highly recommended.

Pattie (Ford owner) reviewed 9/18/26

Benjamin (Honda owner) reviewed 9/17/26

David (Nissan owner) reviewed 9/16/26

John (Ford owner) reviewed 9/11/26

Great service. It looks like the accident never even happened, thanks.

David (Nissan owner) reviewed 9/11/26

Shirley (Nissan owner) reviewed 9/10/26

Wonderful work fast and efficient

Gerald (Hyundai owner) reviewed 9/10/26

Aubrey (Nissan owner) reviewed 9/3/26

Billy (Ford owner) reviewed 9/1/26

Kevin (Ford owner) reviewed 8/31/26

William (Ford owner) reviewed 8/27/26

James (Ford owner) reviewed 8/26/26

They did a FANTASTIC JOB. Could not have been any better. They even cleaned and detailed my truck. AWESOME

Unbelievable

Travis (Jeep owner) reviewed 8/19/26

Awesome job as always. You make the process so easy and your communication is outstanding. I wouldn’t take my vehicles anywhere else and I highly recommend Choate’s to all my friends and family.

William (Toyota owner) reviewed 8/17/26

Great job

Christy (Lexus owner) reviewed 8/17/26

Debra (Honda owner) reviewed 8/17/26

Daniel (Nissan owner) reviewed 8/17/26

Travis (GMC owner) reviewed 8/10/26

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view more shops in: Burns | 37029

You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Choate's Auto Collision Repair

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Choate's Auto Collision Repair

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (822)

742 Customers Rated

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 3.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 2.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0