Choate's Auto Collision Repair

5.0 (802reviews)

100%

(615) 446-9343

3302 Church St, Burns, TN 37029

100%

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3302 Church St
Burns, TN 37029

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About Choate's Auto Collision Repair

See Photos

3302 Church St
Burns, TN 37029

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 48 years.

We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at CHOATES Auto COLLISION , we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (802)

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Newest
Rating

726 Customers Rated

5 Stars

87.7% Complete

(703)
4 Stars

2.5% Complete

(20)
3 Stars

0.1% Complete

(1)
2 Stars

0.1% Complete

(1)
1 Star

0% Complete

(0)
< 1 Star

0.1% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the repair shop for exceptional service quality, with many highlighting the outstanding workmanship that makes vehicles look brand new. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process. The shop excels in timeliness, often completing repairs faster than expected and keeping customers well-informed about progress. Many customers express complete trust and loyalty, stating they would never go anywhere else and have used the shop for multiple repairs over many years. The professional, friendly staff and attention to detail create a culture of excellence that exceeds customer expectations.

Select to learn more

Service Quality
Timeliness
Communication

"Choate's exceeded expectations in getting my car back exactly like it was before the incident. They are ..." Read more

"Each repair has been done flawlessly. If you need any body work done I highly recommend ..." Read more

"... repairs for many years. We are alwaysso pleased. They are perfectionists and take great pride in the finished repair." Read more

"CHOATES did amazing work and made sure the truck was perfect !"

"My car looked Brand New again"

"The work was done quicker than expected, communication was excellent, quality of work was ..." Read more

"Vehicle looks great and was finished in a very timely mannner."

"Great service. The car was ready on time."

"Was called to pick it up before I was expecting."

"Earlier than expected"

"Excellent customer service. Day by Day updates through text and phone calls. No other business will complete body work on our ..." Read more

"... exceptional. From scheduling the appointment and getting updates on completion timeline with progress everyday was above and beyond. A big shout out and thank you ..." Read more

"Sent texts to let me know where my vehicle was in the repair process"

"Repairs were completed quickly, we were kept informed of the progress. Repairs matched beautifully."

"Great communication"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Choate's exceeded expectations in getting my car back exactly like it was before the incident. They are ..." Read more

"Each repair has been done flawlessly. If you need any body work done I highly recommend ..." Read more

"... repairs for many years. We are alwaysso pleased. They are perfectionists and take great pride in the finished repair." Read more

"CHOATES did amazing work and made sure the truck was perfect !"

"My car looked Brand New again"

"The work was done quicker than expected, communication was excellent, quality of work was ..." Read more

"Vehicle looks great and was finished in a very timely mannner."

"Great service. The car was ready on time."

"Was called to pick it up before I was expecting."

"Earlier than expected"

"Excellent customer service. Day by Day updates through text and phone calls. No other business will complete body work on our ..." Read more

"... exceptional. From scheduling the appointment and getting updates on completion timeline with progress everyday was above and beyond. A big shout out and thank you ..." Read more

"Sent texts to let me know where my vehicle was in the repair process"

"Repairs were completed quickly, we were kept informed of the progress. Repairs matched beautifully."

"Great communication"

Robert (Ford owner) reviewed 8/3/26

Would highly recommend to family and friends

Great job. Looks like new. The service was fast,friendly and thorough

Outstanding service

Jerry (Lexus owner) reviewed 7/31/26

always get great service from Choates

Scott (Ford owner) reviewed 7/29/26

Great!

Jacqueline (Toyota owner) reviewed 7/24/26

Efficient, quick and friendly

No complaints friendly, no complaints

Chad (Chevrolet owner) reviewed 7/23/26

Joey (GMC owner) reviewed 7/21/26

Ltcol Benard (Chevrolet owner) reviewed 7/16/26

Debra (Ford owner) reviewed 7/15/26

Howard (Chevrolet owner) reviewed 7/13/26

Megan (Cadillac owner) reviewed 7/13/26

Annette (Lexus owner) reviewed 7/10/26

Royce (Toyota owner) reviewed 7/2/26

Unfortunately over the years I’ve had quite a bit of body repairs on my trucks and used lots of shops. I work out of my trucks every day and they get used rough. I have NEVER been as pleased with a repair shop as I am with Choate’s. They don’t take my truck until they have the parts and are ready to actually start the repairs. I am amazed how quickly my truck is completed. They have done numerous repairs for me and typically only have my truck a few days. I am updated by text throughout the process. I couldn’t be more pleased. I’m glad there is a company that takes pride in their work and customer satisfaction. I have never had to get them to redo any work. Each repair has been done flawlessly. If you need any body work done I highly recommend them. I’m not impressed easily, they are impressive!

Danielle (Subaru owner) reviewed 6/18/26

Ill never go anywhere else. They are amazing truth full and an explain everything. Couldn't ask for anything more

Lauren (Ford owner) reviewed 6/16/26

Rebecca (RAM owner) reviewed 6/15/26

James (Nissan owner) reviewed 6/10/26

Super friendly!!

Donald (Chevrolet owner) reviewed 6/8/26

Absolutely

Great service and great people. Great work and cleaned my truck too

The Best

David (Honda owner) reviewed 6/8/26

I had a great experience and will be back if I'm ever in need of repair again.

Gary (Nissan owner) reviewed 6/4/26

They do outstanding work!

Michael at Schultz automotive have repaired my cars many times over the years. They are fantastic and very punctual. Hands-down, they are the ones that I will continue to use if needed!

Beautiful job!

Elke (Ford owner) reviewed 6/4/26

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view more shops in: Burns | 37029

If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Choate's Auto Collision Repair

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Choate's Auto Collision Repair

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (802)

726 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?