Choate's Auto Collision Repair

5.0 (802reviews)

100%

(615) 446-9343

3302 Church St, Burns, TN 37029

100%

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3302 Church St
Burns, TN 37029

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About Choate's Auto Collision Repair

See Photos

3302 Church St
Burns, TN 37029

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 48 years.

We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at CHOATES Auto COLLISION , we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (802)

Sort By:
Newest
Rating

726 Customers Rated

5 Stars

87.7% Complete

(703)
4 Stars

2.5% Complete

(20)
3 Stars

0.1% Complete

(1)
2 Stars

0.1% Complete

(1)
1 Star

0% Complete

(0)
< 1 Star

0.1% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, with repairs described as flawless, professional, and exceeding expectations. Many highlight that vehicles are returned looking brand new with perfect paint matching. Timeliness is a standout strength, as repairs are frequently completed ahead of schedule. Communication is widely appreciated, with customers valuing regular updates throughout the repair process. Long-term loyalty is evident, with many customers returning repeatedly and recommending the shop to others. One customer noted some difficulty with communication after a claim was filed, and another mentioned not receiving a promised completion date, reflecting areas customers feel could be refined.

Select to learn more

Service Quality
Timeliness
Communication

"... exactly like it was before the incident. They are very professional & detailed & do great work. Highly recommend them." Read more

"... satisfaction. I have never had to get them to redo any work. Each repair has been done flawlessly. If you need any body work done I highly recommend ..." Read more

"... repairs for many years. We are alwaysso pleased. They are perfectionists and take great pride in the finished repair." Read more

"Very good job and done in a timely manner"

"No evidence of anything ever being damaged."

"The work was done quicker than expected, communication was excellent, quality of work was ..." Read more

"Vehicle looks great and was finished in a very timely mannner."

"Was called to pick it up before I was expecting."

"With the 9 day delay because of the snow storm I was very impressed"

"Looks perfect and finished quickly"

"... for me and typically only have my truck a few days. I am updated by text throughout the process. I couldnt be more pleased. Im glad there is a company ..." Read more

"... exceptional. From scheduling the appointment and getting updates on completion timeline with progress everyday was above and beyond. A big shout out and thank you ..." Read more

"The work was done quicker than expected, communication was excellent, quality of work was excellent, and they went above and beyond."

"Sent texts to let me know where my vehicle was in the repair process"

"They informed me what would be taking place & when I could expect it to be finished."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... exactly like it was before the incident. They are very professional & detailed & do great work. Highly recommend them." Read more

"... satisfaction. I have never had to get them to redo any work. Each repair has been done flawlessly. If you need any body work done I highly recommend ..." Read more

"... repairs for many years. We are alwaysso pleased. They are perfectionists and take great pride in the finished repair." Read more

"Very good job and done in a timely manner"

"No evidence of anything ever being damaged."

"The work was done quicker than expected, communication was excellent, quality of work was ..." Read more

"Vehicle looks great and was finished in a very timely mannner."

"Was called to pick it up before I was expecting."

"With the 9 day delay because of the snow storm I was very impressed"

"Looks perfect and finished quickly"

"... for me and typically only have my truck a few days. I am updated by text throughout the process. I couldnt be more pleased. Im glad there is a company ..." Read more

"... exceptional. From scheduling the appointment and getting updates on completion timeline with progress everyday was above and beyond. A big shout out and thank you ..." Read more

"The work was done quicker than expected, communication was excellent, quality of work was excellent, and they went above and beyond."

"Sent texts to let me know where my vehicle was in the repair process"

"They informed me what would be taking place & when I could expect it to be finished."

Robert (Ford owner) reviewed 8/3/26

Would highly recommend to family and friends

Great job. Looks like new. The service was fast,friendly and thorough

Outstanding service

Jerry (Lexus owner) reviewed 7/31/26

always get great service from Choates

Scott (Ford owner) reviewed 7/29/26

Great!

Jacqueline (Toyota owner) reviewed 7/24/26

Efficient, quick and friendly

No complaints friendly, no complaints

Chad (Chevrolet owner) reviewed 7/23/26

Joey (GMC owner) reviewed 7/21/26

Ltcol Benard (Chevrolet owner) reviewed 7/16/26

Debra (Ford owner) reviewed 7/15/26

Howard (Chevrolet owner) reviewed 7/13/26

Megan (Cadillac owner) reviewed 7/13/26

Annette (Lexus owner) reviewed 7/10/26

Royce (Toyota owner) reviewed 7/2/26

Unfortunately over the years I’ve had quite a bit of body repairs on my trucks and used lots of shops. I work out of my trucks every day and they get used rough. I have NEVER been as pleased with a repair shop as I am with Choate’s. They don’t take my truck until they have the parts and are ready to actually start the repairs. I am amazed how quickly my truck is completed. They have done numerous repairs for me and typically only have my truck a few days. I am updated by text throughout the process. I couldn’t be more pleased. I’m glad there is a company that takes pride in their work and customer satisfaction. I have never had to get them to redo any work. Each repair has been done flawlessly. If you need any body work done I highly recommend them. I’m not impressed easily, they are impressive!

Danielle (Subaru owner) reviewed 6/18/26

Ill never go anywhere else. They are amazing truth full and an explain everything. Couldn't ask for anything more

Lauren (Ford owner) reviewed 6/16/26

Rebecca (RAM owner) reviewed 6/15/26

James (Nissan owner) reviewed 6/10/26

Super friendly!!

Donald (Chevrolet owner) reviewed 6/8/26

Absolutely

Great service and great people. Great work and cleaned my truck too

The Best

David (Honda owner) reviewed 6/8/26

I had a great experience and will be back if I'm ever in need of repair again.

Gary (Nissan owner) reviewed 6/4/26

They do outstanding work!

Michael at Schultz automotive have repaired my cars many times over the years. They are fantastic and very punctual. Hands-down, they are the ones that I will continue to use if needed!

Beautiful job!

Elke (Ford owner) reviewed 6/4/26

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view more shops in: Burns | 37029

Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.

Choate's Auto Collision Repair

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Choate's Auto Collision Repair

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (802)

726 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?