Choice Collision Center, Inc.

4.9 (365reviews)
97%
645 Brayton Ave,  Fall River,  MA  02721
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Shop AssistantSparkles

In operation 29 years.

With over 25 years of experience, Choice Collision Center has built a reputation for expert craftsmanship, honest service, and outstanding customer care. Our certified team of professionals is dedicated to restoring your vehicle to its pre-accident condition — safely, efficiently, and with the highest attention to detail. We prioritize your safety and satisfaction above all else. By combining advanced repair techniques, cutting-edge technology, and industry-leading knowledge, we ensure your vehicle not only looks like new but performs like it, too. When it comes to comprehensive collision repair, we're proud to be the trusted choice for drivers who value quality, integrity, and exceptional service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (365)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or showroom-ready upon return. The professionalism and friendliness of the entire team were frequently highlighted, with customers appreciating the welcoming atmosphere and thorough explanations throughout the repair process. Timeliness was a strong point, as numerous customers noted their vehicles were completed ahead of schedule. A recurring pleasant surprise was the complimentary interior and exterior detailing of vehicles. Customers also valued the transparency and proactive communication provided during repairs. A few customers mentioned they would have appreciated more proactive status updates without needing to call, and one customer raised concerns about post-repair vehicle issues, both noted directly from customer comments. Overall, the vast majority expressed high satisfaction and willingness to recommend the shop to friends and family.
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"... finished the job ahead of the quoted time frame. The work they did was spectacular. Honestly came out looking brand new. They just earned a lifelong customer if I ever need ..." Read more
"They were amazing from start to finish. They even finished the job ahead of schedule and warranty their work. When peace of mind matters, ..." Read more
"Choice Collision did an amazing job repairing my vehicle. I am very pleased with the results."
"Exceeded expectations. Whole car looked new."
"... with everything, every step of the way. They also finished the job ahead of the quoted time frame. The work they did was spectacular. Honestly came ..." Read more
"... car looked brand new and so clean. Very thankful they got my car done and in such a short time as well." Read more
"... brand new, detailed entire car which wasnt expected. Completed job in a timely manner." Read more
"They were amazing from start to finish. They even finished the job ahead of schedule and warranty their work. When peace of mind matters, they write the book!! ..." Read more

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Savannah was awesome!

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The front desk lady was so friendly ant the Fall River location and helpful with any questions I had. I also needed to grab things from my car and the providence location staff were also very friendly and accommodating. I had a great experience. I was also pleasantly surprised by getting an extra small paint sample that matched my car incase of any scratches. So Thankyou for the great experience in a stressful time.

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Returned Clean

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Awesome service..Awesome work

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Great service

Returned Clean

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Amazing job in a few days had my car back to what it was

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My car looked brand new and so clean. Very thankful they got my car done and in such a short time as well.

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Great communication skills.

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I have a big mouth and have already spread my appreciation to many with Choice. Should be renamed BEST Choice Collision

Repair Quality

I have never experienced such a wonderful, timely professional service in my life. Every staff member is so nice ,friendly & accommodating. Where do you have this kind of service and bonus to have inside and outside your vehicle immaculate when returned. I will never use any other service besides Choice and I’ll be sure to spread the word. Savannah was also a huge bonus. Professional, knowledgeable and personable! Can’t beat that. Thank you thank you thank you Choice Collision Sincerely, Ellen - Tiverton, RI I will be bringing in a treat for all to show my appreciation!

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All said in previous comment! Who cleans your car inside and out after repairs!! Unbelievable!!

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Have already done so

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My vehicle looked like it just came from the showroom ! Beautiful job

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All very professional, great attitudes

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Excellent job I was very happy when I picked up the vehicle I definitely will recommend them to friends and family

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Excellent service and communication

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They do a great job

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The work that was done to the front of my car was awesome. very satisfied.

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Found them to be professional and courteous

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Returned Clean

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I already do

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AWESOME

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Excellent in all aspects

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Great people to deal with

Returned Clean

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Work was good. They need to work on better communicating with their customers.

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Once car was brought in, never received any communication as to how it was going. I had to call to get updates.