Chris Crain Collision Center

4.8 (2,756reviews)
95%
1804 Ar-5,  Benton,  AR  72019

In operation 31 years.

Chris Crain Collision Prides themselves in Excellent customer service and strives for excellence in every aspect of Collision repair!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Genesis
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (2,756)

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a great job on the repair Additionally they did a great job in keeping me informed as to what was going on along the way. I never had to call them once to ask when the repair was going to be completed.

Likely to Recommend

Repair Quality

They did a great job at repairing my vehicle to its original condition while keeping me informed about the process and when it would be completed.

Customer Service

Returned Clean

My Experience

Poor communication from Doug. Front Counter personal misrepresentation exhaust repair that was performed. Repair took way too long. Won’t be back to Chris Crain.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Communication was amazing on all of the steps of the repairs!

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Repair Quality

Customer Service

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Repair Quality

Everything looks great no complains

Customer Service

Everything went great they communicated great throughout the whole process

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Repair Quality

Customer Service

Returned Clean

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Not that I want to utilize the shop again, however if I ever do, I will be utilizing your shop.

Repair Quality

Absolutely fantastic.

Customer Service

10 easily. Great service as a whole. Amazing associates. The status updates were every day if not every other day.

Returned Clean

My Experience

Doug and Micah were exceptional! I appreciate all the help they provided. To all the employees, my car looks great! Thank you!

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Repair Quality

Customer Service

Returned Clean

My Experience

Very professional, I had two claims with my vehicle in the repair shop. They completely understood was paperwork was needed and resolved my problem within minutes

My Experience

Excellent communication during the repair process. Stephanie C. was superb to work with.

Likely to Recommend

Double check your work before releasing the vehicle.

Repair Quality

Both of the bolts holding the bottom of the shocks weren’t tightened at all. The nut had been started on the treads by hand and could be easily removed by hand without the use of tools. Steering wheel is not level when wheels and tires are in the straight forward position. I would feel better if the vehicle could be looked over by a certified mechanic to determine whether all other parts are properly installed.

Customer Service

They did a good job communicating status of repairs. Overall will depend on getting the vehicle checked out and the service we received.

Returned Clean

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Repair Quality

Customer Service

My Experience

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Returned Clean

My Experience

Steph was great to work with and answered all our questions. Really liked the text updates on the progress of the repairs.

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Repair Quality

Steph was great to work with. The repairs were done on time and look good.

Customer Service

Steph was very helpful and answered all our questions.

Returned Clean

My Experience

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Repair Quality

Customer Service

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My Experience

They did good job on my JGC. I was very pleased. Thanks!

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All was good.

Repair Quality

They did good job on my suv.

Customer Service

They did good job on my JGC. I like the update message what they worked on it everyday. Thanks!

Returned Clean