Chris Crain Collision Center

4.8 (2,737reviews)
95%
1804 Ar-5,  Benton,  AR  72019

In operation 31 years.

Chris Crain Collision Prides themselves in Excellent customer service and strives for excellence in every aspect of Collision repair!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Genesis
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (2,737)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Communication was nonexistent. I only received one update. That was after I expressed my frustration over lack of communication and gave clear expectations. Overall, I had no idea when my car would be ready. Received a call out of the blue and expected to pick up that day.

My Experience

The car looked spectacular on the day of pickup. My husband and I were impressed with the finished results. We will recommend your service to anyone in need of collision repair. Thank you again!!!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Stephanie was wonderful to work with.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did right by my car, and I'd recommend them to family and friends.

My Experience

Y’all did a great job on my ford f350 thank all you guys for superior service and repair

My Experience

My Experience

Everyone was nice and courteous and always answered my questions. Highly recommend

Likely to Recommend

Never again. I am so disappointed In the workmanship and customer service.

Repair Quality

Truck still had glass coming out of vents and dash. The paint on the cab looks like a rattle can paint job. The fender is bowed out and it's was a new fender replaced. The fender flares do not look like they match the truck. The rubbers around windshield are not new and you can removed with your fingers. The staff is rude the day I picked up. Not ID was required when I picked it up. I was told "I have been doing this for 15 years and I know what I am doing" I voiced concerns and she didn't act like she cared and said my complaints were normal.

Customer Service

Truck still had glass coming out of vents and dash. The paint on the cab looks like a rattle can paint job. The fender is bowed out and it's was a new fender replaced. The fender flares do not look like they match the truck. The rubbers around windshield are not new and you can removed with your fingers. The staff is rude the day I picked up. Not ID was required when I picked it up. I was told "I have been doing this for 15 years and I know what I am doing" I voiced concerns and she didn't act like she cared and said my complaints were normal.

Returned Clean

Likely to Recommend

Repair Quality

enjoy the kindness from everyone great work God bless you all

Customer Service

My Experience

Everyone in the department did great. Special thanks to Anthony Boyette for an outstanding repair. He went above and beyond!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was so helpful and pleasant. Stephanie was especially helpful with any questions or concerns I had. Very pleased with the service I received.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean