Chuck Fairbanks Chevrolet

5.0 (357reviews)
629 N I-35 E,  Desoto,  TX  75115

In operation 46 years.

Chuck Fairbanks Collision has been an established business for 40 years in the same location. We have the most current, state of the art equipment as well as a highly trained staff. We have ongoing training for our entire staff to stay on the cutting edge of technology. Chuck Fairbanks goal is to provide our customers with an overall superior customer service experience as well as the highest quality of repairs in the industry. We hope you never have to use our collision center but if you do, you will never go anywhere else.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (357)

My Experience

Absolutely. Lisa was amazing to work with and kept me totally informed. I could not have been happier.

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Returned Clean

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Repair Quality

Excellent customer service and highly professional.

Customer Service

Returned Clean

My Experience

My Experience

Wonderful!

My Experience

My Traverse was Returned like New.. Great Customer service.. Front Office Workers are Helpful Friendly and Patient.. Me. Ray is Knowledgeable and On Point.. Thank You Chuck Fairbanks Chevrolet.. You All are Amazing.. Thank You..

My Experience

Car looked exactly as it did before accident. Was surprised as how fast the job was done. Kept me updated. When I picked it up it was so clean inside and out, looked brand new. Great job!!!!

My Experience

Likely to Recommend

I wouldn’t recommend my worse enemy to chuck Fairbanks

Repair Quality

The repairs seem ok so far but the repairs took 6 months to complete. Completely acceptable with very little communication from the dealership on when I could expect repairs to be completed.

Customer Service

Horrible service. Very rude and not accommodating at all. This dealership should’ve stopped accepting insurance claims when they realized they were very understaff. Instead they kept my vehicle for 6 months. While lying and saying they were waiting on parts. In actuality they hadn’t even started my repairs. Once the did start working on my car they submitted 3-4 supplements to my insurance company. This let me know my car sat at the dealership for 2 months without ever being worked on.

Returned Clean

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Returned Clean

My Experience

They was very good and was returned in a timely manner could not have asked for a better crew to be working on the car from the body to the paint to the detail thank you

My Experience

My Experience

You guys were fast and informative the whole way. Thanks.

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My Experience

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