Cimorelli's Collision Center

4.9 (1,467reviews)

97%

(845) 565-1916

514 Temple Hill Rd, New Windsor, NY 12553

97%

See Photos

514 Temple Hill Rd
New Windsor, NY 12553

Get Directions Website Email

About Cimorelli's Collision Center

See Photos

514 Temple Hill Rd
New Windsor, NY 12553

Get Directions Website Email

In operation 30 years.

Cimorelli’s Collision Center was established in 1993 and has grown from a small repair shop to a large state-of-the-art collision repair facility. We are a full service collision center with expert technicians, leading-edge equipment to correct unibody, and the latest in paint technology. . Our highly skilled technicians have more than 40 years experience in all phases of collision repair. They can handle domestic as well as foreign vehicles and will always repair your vehicle according to factory specifications. Cimorelli’s Collision Center works with all major insurance companies and we also offer you a lifetime guarantee on all our work for as long as you own your vehicle. We take great pride in our expertise and craftsmanship and that’s why we guarantee it for life. At Cimorelli’s, we put your satisfaction and high-quality repair as our main priorities.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	9:00 am - 5:00 pm
Tue	9:00 am - 5:00 pm
Wed	9:00 am - 5:00 pm
Thu	9:00 am - 5:00 pm
Fri	9:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (1,467)

Sort By:
Newest
Rating

1,285 Customers Rated

5 Stars

79.8% Complete

(1171)
4 Stars

6% Complete

(88)
3 Stars

1% Complete

(14)
2 Stars

0.5% Complete

(8)
1 Star

0.1% Complete

(1)
< 1 Star

0.2% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, with many noting that repairs left their vehicles looking brand new and exceeding expectations. The craftsmanship and attention to detail are frequently highlighted, with numerous customers expressing they would not hesitate to recommend the shop or return in the future. Communication throughout the repair process is widely appreciated, with customers valuing regular updates via calls, texts, and emails that reduced stress and kept them informed. Timeliness is another strong point, with several customers noting their vehicles were completed ahead of schedule. A warm, family-oriented atmosphere and professional, knowledgeable staff contribute to an overall welcoming experience. A few customers noted occasional delays due to parts availability or app inconsistencies for status updates, and one mentioned a longer-than-expected repair duration, as shared directly in their feedback.

Select to learn more

Service Quality
Communication

"... process and made sure all my questions were answered. The quality of the work exceeded my expectations—my vehicle looks as good as new, and youd never know ..." Read more

"... the process, answered questions before I could ask. The work was excellent . I got a family feel from the business. The atmosphere was welcoming." Read more

"Very thorough and they did beautiful work. Five stars!!"

"Made the car look brand new. A top notch business. My highest recommendation."

"As always, stellar communicating, amazing workmanship, you'd never know the car had any work done on it. I'll always use Cimorelli's for any work ..." Read more

"I like how step by step updates on the repairs were down."

"As always, stellar communicating, amazing workmanship, you'd never know the car had any work done on it. I'll always use ..." Read more

"We're honest with me from the time I left car and kept me updated until I picked up repaired vehicle."

"The people were fine but the app was not consistently updated giving us incorrect information that we planned around."

"They did an incredible job.. communication was excellent .. work was exceptional."

Service Quality
Communication

Service Quality
Communication

"... process and made sure all my questions were answered. The quality of the work exceeded my expectations—my vehicle looks as good as new, and youd never know ..." Read more

"... the process, answered questions before I could ask. The work was excellent . I got a family feel from the business. The atmosphere was welcoming." Read more

"Very thorough and they did beautiful work. Five stars!!"

"Made the car look brand new. A top notch business. My highest recommendation."

"As always, stellar communicating, amazing workmanship, you'd never know the car had any work done on it. I'll always use Cimorelli's for any work ..." Read more

"I like how step by step updates on the repairs were down."

"As always, stellar communicating, amazing workmanship, you'd never know the car had any work done on it. I'll always use ..." Read more

"We're honest with me from the time I left car and kept me updated until I picked up repaired vehicle."

"The people were fine but the app was not consistently updated giving us incorrect information that we planned around."

"They did an incredible job.. communication was excellent .. work was exceptional."

Stuart (Lexus owner) reviewed 8/6/26

Lionel (Kia owner) reviewed 8/3/26

Rosemary (Subaru owner) reviewed 8/3/26

Always a job well done at Cimorelli‘s!

Emily (GMC owner) reviewed 7/30/26

The work they do is incredible! And they take VERY good care of their people. We cannot recommend them enough!

Carlos (Toyota owner) reviewed 7/27/26

Tifarra (Nissan owner) reviewed 7/23/26

Mitchell (Toyota owner) reviewed 7/22/26

Anne (Ford owner) reviewed 7/20/26

George (Honda owner) reviewed 7/16/26

Kevan (Hyundai owner) reviewed 7/16/26

Drew (Mazda owner) reviewed 7/15/26

They did an incredible job.. communication was excellent .. work was exceptional.

Francis (Honda owner) reviewed 7/13/26

Customer service excellent, quality of repair good, timeline for repair reasonable.

Brett (GMC owner) reviewed 7/12/26

Amazing shop and great family. They work hard to satisfy every customer. Been coming to them for years and wouldn’t think of going anywhere else.

Jared (Toyota owner) reviewed 7/6/26

William (Honda owner) reviewed 7/2/26

Great work I wish they put the deductible in the bill.

John (Jeep owner) reviewed 7/2/26

Michael (BMW owner) reviewed 7/2/26

Paul (Toyota owner) reviewed 6/30/26

Service was great and work done on time . Communication was excellent and price was reasonable. Nicole is also a pleasure to deal with

I would recommend Cimorellis to anyone . They did great work , on time and kept price reasonable , Their customer service and updates on the work being performed was excellent

Joseph (Volkswagen owner) reviewed 6/29/26

All good

Excellent service. Wonderful people

Ismael (Chevrolet owner) reviewed 6/29/26

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Cimorelli's Collision Center

About Cimorelli's Collision Center

Reviews (1,467)

1,285 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?