Cimorelli's Collision Center

4.9 (1,489reviews)

98%

(845) 565-1916

514 Temple Hill Rd, New Windsor, NY 12553

98%

See Photos

514 Temple Hill Rd
New Windsor, NY 12553

Get Directions Website Email

About Cimorelli's Collision Center

See Photos

514 Temple Hill Rd
New Windsor, NY 12553

Get Directions Website Email

In operation 30 years.

Cimorelli’s Collision Center was established in 1993 and has grown from a small repair shop to a large state-of-the-art collision repair facility. We are a full service collision center with expert technicians, leading-edge equipment to correct unibody, and the latest in paint technology. . Our highly skilled technicians have more than 40 years experience in all phases of collision repair. They can handle domestic as well as foreign vehicles and will always repair your vehicle according to factory specifications. Cimorelli’s Collision Center works with all major insurance companies and we also offer you a lifetime guarantee on all our work for as long as you own your vehicle. We take great pride in our expertise and craftsmanship and that’s why we guarantee it for life. At Cimorelli’s, we put your satisfaction and high-quality repair as our main priorities.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	9:00 am - 5:00 pm
Tue	9:00 am - 5:00 pm
Wed	9:00 am - 5:00 pm
Thu	9:00 am - 5:00 pm
Fri	9:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (1,489)

Sort By:
Newest
Rating

1,307 Customers Rated

5 Stars

80% Complete

(1191)
4 Stars

6% Complete

(90)
3 Stars

0.9% Complete

(14)
2 Stars

0.5% Complete

(8)
1 Star

0.1% Complete

(1)
< 1 Star

0.2% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for professionalism, friendliness, and expertise. Communication was a standout strength, with customers appreciating regular updates via calls, texts, and emails throughout the repair process. Timeliness was largely commended, including several early completions, though a few customers noted delays attributed to parts availability or additional damage discovered during repairs. Overall, customers expressed strong satisfaction and willingness to recommend the shop, highlighting a welcoming, customer-first atmosphere and exceptional attention to detail.

Select to learn more

Service Quality
Communication

"... and made sure all my questions were answered. The quality of the work exceeded my expectations—my vehicle looks as good as new, and youd never know ..." Read more

"... the place to go for all your insurance needs. They very attentive to detail and great communication throughout. Very happy with the work on the car and keep me ..." Read more

"Work was completed way before scheduled and the customer service was beyond reproach. Will always do work with them."

"Very thorough and they did beautiful work. Five stars!!"

"Made the car look brand new. A top notch business. My highest recommendation."

"I like how step by step updates on the repairs were down."

"We're honest with me from the time I left car and kept me updated until I picked up repaired vehicle."

"The people were fine but the app was not consistently updated giving us incorrect information that we planned around."

"The shop kept me informed of their progress with the repair from day 1 and throughout the entire process. I commend that ..." Read more

"Great group - however updates were not often. Did update me once throughout the two week process"

Service Quality
Communication

Service Quality
Communication

"... and made sure all my questions were answered. The quality of the work exceeded my expectations—my vehicle looks as good as new, and youd never know ..." Read more

"... the place to go for all your insurance needs. They very attentive to detail and great communication throughout. Very happy with the work on the car and keep me ..." Read more

"Work was completed way before scheduled and the customer service was beyond reproach. Will always do work with them."

"Very thorough and they did beautiful work. Five stars!!"

"Made the car look brand new. A top notch business. My highest recommendation."

"I like how step by step updates on the repairs were down."

"We're honest with me from the time I left car and kept me updated until I picked up repaired vehicle."

"The people were fine but the app was not consistently updated giving us incorrect information that we planned around."

"The shop kept me informed of their progress with the repair from day 1 and throughout the entire process. I commend that ..." Read more

"Great group - however updates were not often. Did update me once throughout the two week process"

Dorothy (Subaru owner) reviewed 9/16/26

Jason (Hyundai owner) reviewed 9/10/26

Great communication! Quick and easy experience!

Devrim (Volkswagen owner) reviewed 9/7/26

I will recommend everyone. No doubt.

Everything is done what it said. They did great job, finish it before schedule. I recommend everyone to go there.

Great customer service. Day update you daily basis.

Evelyn (Cadillac owner) reviewed 9/7/26

My car was looks better.

My car looks exactly how it was before the accident. So happy.

Lynne (Hyundai owner) reviewed 9/4/26

I only use cimorelli collision.. there are wonderful to deal with, do an excellent job and are always helpful and available. Simply the best

Karen (Nissan owner) reviewed 9/3/26

Would absolutely recommend to friends and family.

Cimorelli was true to their word. Exceptional work, excellent professionalism.

I excellent customer service. They explained what needed to be fixed with my car and the timeframe they would need and they were dead on.

Joshua (Toyota owner) reviewed 9/3/26

Kurt (Subaru owner) reviewed 9/3/26

Lewis (Mercedes-Benz owner) reviewed 9/2/26

Herbert (Toyota owner) reviewed 8/27/26

Brendon (Cadillac owner) reviewed 8/26/26

Kaydian (Lexus owner) reviewed 8/25/26

Jeannine (Dodge owner) reviewed 8/24/26

Janet (GMC owner) reviewed 8/21/26

Great job! Had to figure out how to reset the Info System since the time was not correct.

John and Nicole are always kind and friendly.

Devi (Mercedes-Benz owner) reviewed 8/21/26

Very good

Zachary (Toyota owner) reviewed 8/20/26

Michael (Toyota owner) reviewed 8/20/26

Douglas (Toyota owner) reviewed 8/17/26

Kerrieann (Nissan owner) reviewed 8/13/26

Skye (Nissan owner) reviewed 8/11/26

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Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

Cimorelli's Collision Center

About Cimorelli's Collision Center

Reviews (1,489)

1,307 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -