City Body Works Inc.

5.0 (60reviews)
100%
16 PROSPECT RD,  Rockmart,  GA  30153

In operation 50 years.

City Body Works Inc. is a family owned and operated business serving our community since 1976. Our mission is provide professional high quality repairs for our customers while maintaining high level customer service and satisfaction. We are here to help with any repair big or small, from small scratches to frame repairs. Alongside customer pay repairs we also work with any and all insurance companies and will help walk our customers through the process of getting their claim handled.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (60)

Customers say
Overall Customer Satisfaction
Customers consistently praise City Body Works for delivering exceptional repair quality, with many noting their vehicles looked brand new or like new after service. The shop's proactive communication system, including regular text and call updates throughout the repair process, is frequently highlighted as a standout feature. Timeliness is another strong point, with several customers noting repairs were completed ahead of schedule or accommodations were made for individual needs. Staff professionalism, friendliness, and willingness to go above and beyond are recurring themes. A few customers noted minor areas for improvement, including cleanliness of vehicle interiors upon return and ensuring all components such as bumpers and lights are properly aligned before final delivery, though the shop demonstrated responsiveness in addressing these concerns.
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"Painted to perfection, looks like it was never wrecked."
"From beginning to end I had top notch service."
"We were very pleased with the high quality repair that was performed on our vehicle. The customer service was excellent and everyone ..." Read more
"The final result was great but unfortunately I had to identify issues with the bumper and backlight assemblies ..." Read more
"They were professional from the start to the end ..did a great job on my truck .I would highly recommend this shop to ..." Read more
"City Body Works did an excellent job on my Tahoe & in a more than expected timely manner. Their communication during the process was ..." Read more
"Was done 2 days before"
"Promised on the 29th picked it up before then."
"Great staff, great service, phenomenal turn around time"
"Due to my work schedule they stayed open later so I could pick up my car"
"... Tahoe & in a more than expected timely manner. Their communication during the process was outstanding. I highly recommend them and will be using them anytime ..." Read more
"I received updates by text almost everyday."
"Kept me informed daily on status of car and made sure if I asked any questions they answered them immediately."
"... outstanding auto body work done on our vehicle. We were kept updated as to the progress of the repairs and appreciated the communication. We definitely recommend ..." Read more
"... Very customer friendly. Decades of experience and kept me notified as they progressed with the repair. Will use them again and highly suggest everyone ..." Read more

Likely to Recommend

Repair Quality

My car came back looking better than before! Extremely pleased with results, friendliness, informative and fast service.

Customer Service

My car came back looking better than before! Extremely pleased with results, friendliness, informative and fast service.

Returned Clean

My Experience

A big shout out to everyone who had a hand in repairing my car .It looks great !!! Completely satisfied with entire service . Will highly recommend you .Many thanks to all of you

Likely to Recommend

Repair Quality

The final result was great but unfortunately I had to identify issues with the bumper and backlight assemblies and tell the shop to fix. That forced me to make another trip to the shop to get it fixed.

Customer Service

Very good! Keep the kindness and food attitude

Returned Clean

My Experience

City Body Works was exceptional! They did an outstanding job my Tahoe! The communication was superb with the texting system. Very thorough workers. I highly recommend this business and will use them if I need them again. Thank you City Body Works!

Likely to Recommend

City Body Works did an excellent job on my Tahoe & in a more than expected timely manner. Their communication during the process was outstanding. I highly recommend them and will be using them anytime I need them. Thank you City Body Works for excellent work!

Repair Quality

Everyone was wonderful from customer service to body repair. I was texted at each step of the process. City Body Works is very professional & they did an awesome job on my tahoe. I will always use them when needed. Thank you for doing greatservice!

Customer Service

City Body Works did an excellent job on my Tahoe & in a more than expected timely manner. Their communication during the process was outstanding. I highly recommend them and will be using them anytime I need them. Thank you City Body Works for excellent work!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Mr. Beaver and Elizabeth were nice people. They kept me informed and you all did an excellent job thank you very much

Likely to Recommend

I would recommend it to anyone

Repair Quality

Mr. beavers and Elizabeth happy informed very nice people. They were very nice to me. Thank you very much.

Customer Service

Excellent job

Returned Clean

Likely to Recommend

Repair Quality

We're happy to have my car look like new after the accident. James is very helpful. High recommend.

Customer Service

Returned Clean

My Experience

Thank you. If needed I would use City Body again.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

An absolute joy to work with. Very customer friendly. Decades of experience and kept me notified as they progressed with the repair. Will use them again and highly suggest everyone does as well.

Likely to Recommend

Repair Quality

All of you did a great job on putting my car back together. Would highly recommend to anyone needing body work. Kept me informed thought the whole process.

Customer Service

Returned Clean

My Experience

Thank you for everything! Only shop I will ever use or recommend others to! Always highly satisfied.

My Experience

So professional and completely satisfied

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I’m very pleased with the work that was done on my Honda Fit. I will definitely be recommending City Body Works to friends, family and anyone looking for quality work and a personable experience . Thanks again! Y’all were great!

My Experience