Gerber Collision & Glass - Dallas (Ga)

4.8 (4,707reviews)
97%
1577 Charles Hardy Pkwy,  Dallas,  GA  30157
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Gerber Collision & Glass - Dallas offers quality collision repair / auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Tagalog
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
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Reviews (4,707)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent and proactive updates throughout the repair process via texts, calls, and in-person check-ins. Repair quality received high marks, with numerous customers noting their vehicles looked brand new upon return. Timeliness was a standout strength, as many vehicles were completed ahead of schedule. Customers also appreciated the friendly, professional, and courteous staff. A small number of customers noted areas for improvement, including repair quality inconsistencies, delayed completion dates, and post-payment communication gaps, as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... made sure I felt confident in the work being done. My vehicle came back looking flawless — youd never know it had been damaged. Their attention to detail and dedication to customer ..." Read more
"... after leaving body shop to load it, only to find it partially reassembled. The cardboard and carpet were crooked, lumpy, and jumbled up. The passenger rear interior ..." Read more
"... incredibly helpful and communicated every step of the way. Repairs were very quick and the end result looks amazing! They also, I discovered they washed my car and wipedvacuumed ..." Read more
"The work was careful and pristine. My car looks wonderful."
"Ive never had such a positive body shop experience! My car was ready in 3 days, and the work is flawless. The rental car support was beyond my expectations. ..." Read more
"Quick efficient process - got car back sooner than expected and communication throughout."
"I was happy to get a call that my car was ready days ahead of schedule. They were professional and committed to quality."
"Overall,very nice and helpful staff, finished my car faster then expected and the final product looked really good."
"Please reference my previous comments. It took 4 trips on my dime before my car was ready"
"Great service. Communication was top tier from the minute I walked through the door. Finished a day ahead. Overall great experience"
"... team exceeded my expectations. Very professional and the communication was next level. Great experience!" Read more
"... updates on Tuesdays & Thursdays which I did. The communication went downhill after I paid & had to return due to poor quality of work. I would get a text but ..." Read more
"Excellent service!!! I was especially pleased with the updates during each phase of the repair. THANK YOU!!! I will recommend Gerber for a repair ..." Read more
"... misaligned which I'll have to have corrected. I was also asked to not leave a review if I wasn't satisfied with the work done, as it affects their pay. So I'm pretty much ..." Read more
"... polite and attentive about my repairs.I received regular text updates; receptionist was warm and friendly!" Read more

My Experience

Super helpful service and my car was fixed in a short amount of time!

My Experience

My Experience

As always a great job and attention to detail . Will recommend to anyone needing any work done on their vehicle

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was kind and professional. Repair looks great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Awesome location

Repair Quality

Great communication, work looks fantastic.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Paint bubble on driver back bumper where replaced, and not aligned. Car says “recalibrating” while driving. Interior was left with scuffs and marks (can be wiped down, just expected it to be cleaned up like it was when dropped off).

My Experience

The service went above and beyond by buffing the little scrapes as well as repair the damage.

My Experience

Work was done well and shorter than expected!

My Experience

Alexis was very thorough. She made sure I knew exactly what was going on with my car. Everything looked great when I picked it up.

Likely to Recommend

Repair Quality

When I received my vehicle, the work done was exceptional.

Customer Service

Alexis was fabulous! She kept me informed through the entire repair process.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Workmanship and warranty is superb

Repair Quality

My car looks amazing!! Customer service is next to None.. Thank you all for Everything what a great team!!

Customer Service

Clean atmosphere and Great customer service.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent to deal with. Explained everything up front. Paint job looks great.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job nices finished

Likely to Recommend

I recommend to anyone

Repair Quality

Look like new great job very satisfied

Customer Service

Customer service to me the are the Best the explain ever Details

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I really appreciate how pleasant and helpful the team was with me. The whole process went smoothly thanks to them and I would definitely recommend them to others.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Preston was awesome!!

Likely to Recommend

Repair Quality

Preston was awesome.

Customer Service

Preston was very knowledgeable and caring.

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Great communication

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I thoroughly enjoyed my experience with Gerber Collision. The updates gave me peace of mind which I appreciated. And Preston was the absolute best!

Likely to Recommend

Repair Quality

Preston’s communication was perfect! Thank You for bringing my car back to life!

Customer Service

Perfect

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great staff, fast service and great quality of work.

Likely to Recommend

Repair Quality

Overall,very nice and helpful staff, finished my car faster then expected and the final product looked really good.

Customer Service

Customer service is top notch, very respectful and helpful.

Kept me Informed?

Yes

Ready on Time?

Yes

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