City Collision Repair - Okc

4.9 (298reviews)
98%
444 W. Wilshire Blvd,  Oklahoma City,  OK  73116
See Photos
Instant Estimate
Book Appointment

In operation 22 years.

City Collision Repair is a family owned and operated automotive collision repair facility servicing the community since 2004. City Collision has built its name on trust, quality, and timely repairs ranking us in the top 3% of customer satisfaction year after year.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call

Reviews (298)

Customers say
Overall Customer Satisfaction
Customers consistently praise City Collision for its exceptional service quality, outstanding communication, and impressive timeliness. Many highlight the shop handling everything from insurance claims to rentals seamlessly, with repairs frequently completed ahead of schedule. Customers rave about vehicles being returned looking brand new, often with complimentary interior and exterior detailing. Regular updates via calls and texts throughout the repair process are frequently commended, making stressful situations feel manageable. A few customers noted areas for improvement, including occasional communication gaps where they had to initiate follow-ups, isolated cleanliness concerns upon vehicle return, and rare instances of unexpected delays or unmet commitments. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend City Collision to friends and family.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... customer service throughout the repair process. The quality of the repairs was evident in the attention to detail and care taken to restore the vehicle, making it ..." Read more
"... best. They handle everything from start to finish. Incredible customer service and quality. Id recommend them to anyone." Read more
"... the result The car looks brand new! To top it off, the inside had been detailed as well. This car looked like it just came from a show room, not a repair shop. I ..." Read more
"... insurance companies and loss of use of our vehicles. The workmanship was absolutely beautiful. My new car came back to me looking like new again. Thank you!" Read more
"My car was delivered better than expected, earlier than predicted, and for roughly the quoted price. Everyone communicated ..." Read more
"... original date for it to be ready was June 15th. But my car was ready for pick up on June 4th. It made my day!" Read more
"My car was delivered better than expected, earlier than predicted, and for roughly the quoted price. Everyone communicated well. It was exceptional service."
"... jeep looks good as new ! Communication was great and everything was completed in a very timely fashion." Read more
"I like that you called me with updates on a regular basis until the car was completely finished. The car turned ..." Read more
"I appreciate the constant communication on the entire process and customer service is exceptional. My vehicle looks brand new!!! Thank you so much. ..." Read more
"Lacking in outbound communications. Seemed like I had to call to find anything out."
"I had to call and check on it a couple times."

My Experience

Amazing Customer Service. Incredible Communication to me as my repair was coming along in a weekly basis. Kind and welcoming staff. Don’t go to any other collision repair company but this company.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Great customer service! They kept me updated throughout the process. Highly recommend.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

See review

Likely to Recommend

Repair Quality

As good as new

Customer Service

great communication on timing and updates

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Car looks and drives great! Shoutout to Lanette for making the whole experience a breeze. Awesome communication. Thank you guys!

My Experience

My Experience

My Experience

Great communication

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service from beginning to end

Likely to Recommend

Repair Quality

Best service in OKC.

Customer Service

The team is over the top excellent from initial contact to completion

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Repairs completed much sooner than expected

Customer Service

Kept me updated on the process.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I love this place total family. You won't be sorry i promise you. Above and beyond. Treated me like family. I love you 💗

Likely to Recommend

Repair Quality

I love this place. 💯% satisfaction.

Customer Service

Awesome

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were all so friendly and kept me updated on my repairs. But once I actually looked at my vehicle there is white paint all over the black plastic.

Likely to Recommend

Repair Quality

I have several issues with the job that was completed on my vehicle.

Customer Service

The staff was all so friendly.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

They were. Dry friendly, professional and kept me updated on my car. I would highly recommend them!

Likely to Recommend

Repair Quality

Great job, very professional, very friendly. I’d recommend them to anyone. Thank you!

Customer Service

Great job, very professional, very friendly. I’d recommend them to anyone. Thank you!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Awesome body and paint job on my BMW x6 that looks like brand new again. Thanks to all the staff.

Likely to Recommend

Repair Quality

Great body repair and paint job. Any better work was not possible. Thanks a lot.

Customer Service

Great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Overall repair work: excellent Follow up to fix seat belt (wouldn't release for use): Excellent...took 5 minutes.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Wonderful experience

Repair Quality

Fantastic service and great experience. Text message system is the best to keep you informed

Customer Service

Attention to detail

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

They just go beyond what is expected

Repair Quality

Did an exceptional job on my Honda Accord.

Customer Service

Beautiful work on my Honda Accord. Very friendly to work with. Highly recommended them!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 298

Nearby City Collision Repair Auto Body Shops

Auto body shops nearby

view more shops in: Oklahoma City  |  73116