Caliber - Oklahoma City - North

4.8 (1,311reviews)
97%
12501 Pennsylvania Ave,  Oklahoma City,  OK  73120
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In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (1,311)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent updates via text and phone calls throughout the repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new upon return. Timeliness was another strong point, as many repairs were completed ahead of schedule, which customers found impressive. The friendly, professional, and knowledgeable staff received widespread appreciation. A few customers noted minor concerns, such as residual dust inside vehicles post-repair, occasional delays due to parts availability, and isolated issues with missing or damaged items, as mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... well-informed throughout the entire repair process. The quality of the work exceeded my expectations, and I truly appreciate the excellent customer service." Read more
"Caliber Collison took excellent care of my vehicle. They explained the process to me and monitored the ..." Read more
"... thrilled with the results. Its so wonderful when a team like the one at Caliber takes pride in their work and commits to a job well done." Read more
"Very happy with the work done on my car. The speed and the quality of work was refreshing. I will be recommending your service to anyone who ..." Read more
"The quality of the repair seems top notch and I am pleased. I do have an issue with one of the plates underneath ..." Read more
"We are pleased with the work done on our vehicle. They delivered over a week ahead of time. Super happy with our experience at Caliber."
"... at communicating throughout the process. They also finished the repair 5 days earlier than expected despite the holidays." Read more
"It was repaired 3 days before the promised date."
"They did a great job and turned my car around from a deer strike in 7 days. Amazing!"
"The project took quite a bit longer than was expected. Other than that, I was pleased with all other aspects ..." Read more
"Customer Service was 5 stars. They kept me informed on the status and process every step of the way."
"Wonderful consistent communication eliminated concern or confusion about the progress of repairs. The quality of the ..." Read more
"... Caliber Collision. The team was quick to respond, kept me informed throughout the process, and completed the repairs much faster than I expected. ..." Read more
"... the waiving of the fee I couldnt be happier. The only thing I would say that wouldve made this a little smoother is more updates regarding the fixes! But ..." Read more

My Experience

Everything looks great. Got it back in a week!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They was great professional and explain everything to me why I could understand

My Experience

Lance was great took over entire project kept me informed through the entire repair couldn’t have asked for better service fantastic customer service thanks Lance

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Lance was great and my car looks brand new!

My Experience

My Experience

I dropped my car off on Monday and was promised by Lance that he would keep me updated on the progress of my repair. He did that and more! When Enterprise was a no show to pick me up to get a vehicle and we could not reach the them by phone he took me to get the rental waiting until we were sure they actually had one available. My car was completed about two hours before it was promised despite an issue with a wrong part being sent! Additionally, my car had been cleaned! As far as I am concerned another thing that was above and beyond. I would highly recommend them to anyone looking for collision repair.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Lance and the rest of the team were awesome! Overall great customer service, kept me updated, and went above and beyond to get my vehicle done quickly. I would definitely recommend this Caliber Collision to others!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Communicated with me during the entire process. Great job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Hi there’s still a small dent on the front of the hood.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I would like to talk with someone about the service to let you know why I answered no

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Very professional. Car was ready when I was told it would be.

My Experience

Lance was very helpful through the whole process. He provided regular updates, clearly communicated the costs and repairs, and made sure we were satisfied with the results. We appreciate the great work by the entire team.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fast and efficient,good job!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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