C&L Auto Body of Sussex LLC

4.9 (2,211reviews)
98%
76 County Rd 639,  Wantage,  NJ  07461
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In operation 8 years.

C&L Auto Body is an MSO with11 locations throughout Morris, Sussex, Warren, Union, and Middlesex counties in Northern NJ. All of our shops are equipped with all the latest equipment to repair today’s automobiles. We offer Down draft spray booths set up for environmentally friendly Waterborne paints. We use the latest technologies, including eight modern frame machines outfitted with the latest vision computerized frame measuring system for factory spec repairs and a computerized four-wheel alignment system. Our expert staff consists of I-CAR certified technicians. As one of top 20 rated facilities in the county for customer service, our mission is to provide customers with elite auto care. C&L’s high standards are designed to provide you with the best, most professional services that utilize the latest technological advancements in the industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
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Reviews (2,211)

Customers say
Overall Customer Satisfaction
Customers consistently praise C&L Auto Body for outstanding service quality, seamless communication, and timely repairs. Many highlight the exceptional repair work that restores vehicles to like-new condition, often with the added bonus of interior and exterior cleaning. The daily text updates are frequently commended for keeping customers informed and stress-free throughout the process. Customers also appreciate the friendly, knowledgeable, and professional office staff who handle insurance coordination and rental car arrangements effortlessly. Repeat customers note that high standards are maintained across every visit. A few customers mentioned occasional parts delays and isolated quality concerns, but these were noted as direct feedback from their experiences.
AI-Generated from reviews written in the last 12 months
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"... repairs anything less than 100% is unexpectable. C&L did a fantastic job on my 2019 Ram. The repairs and paint wëre perfect. This saw my 3rd experience with C&L and they always ..." Read more
"... top notch, everyone was kind and professional and the job was completed almost a week before the estimated pick up time. I will highly recommend you. Thank you" Read more
"Very impressed with the interior of the Honda accord wasnt expecting to be clean like almost brand new I can see the pride that was put into it excellent ..." Read more
"... simple , and kept me informed every step of the way , my car looks brand new and was detailed sooo well ! Im so happy with everything - ty ty ty 😊" Read more
"The daily texts were very helpful. Job was completed before the estimated time. Repair was done perfectly."
"... knowledgeable and kept me informed every step of the way and they had my car done two days early. Highly recommend them. Excellent shop" Read more
"... timelines of work done was faster than expectation. They finished the work needed to be done 1 week faster than their estimate" Read more
"... than expected., w a July forth holiday in between they took the utmost care to make my car PERFECT AGAIN! Thank you ALL" Read more
"The vechile was ready 2 weeks prior than anticipated."
"... C&L ! I had such a positive experience with them. Communication was unbelievable. Keeping me informed daily with the cars progress was amazing. I never had to call once to see how ..." Read more
"Communication was excellent. The staff worked with the insurance company seamlessly when any bump was in the road. Car repair looks terrific, ..." Read more
"... they kept me informed throughout the entire process. Their communication was on point, which made the whole situation much less stressful." Read more
"Communication and customer service is unparalleled. My car was returned immaculate. The whole experience was top tier."
"... into something manageable by doing outstanding work. They kept me informed at every step, and their professionalism made all the difference." Read more

Likely to Recommend

Repair Quality

Excellent communication and workmanship

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff was friendly and knowledgeable, particularly Erika

My Experience

Totally professional start to finish. Kept me updated on the progress of my car and a beautiful job they did. Will highly recommend them.

My Experience

From my very first step in the office until I picked up my car I was very happy with the entire process. The staff were very knowledgeable, polite, cheerful, professional and respectful. During the process I was informed every step along the way. My car was done on the exact day promised. My car looked brand new. On the day after I dropped off my car I had to go back I had lost my credit car and I needed to check my car. The employee I spoke to in the office not only did she take me to my car she even help me look for it. My experience was very positive. This is my first accident in my 57 years driving and C & L made a difficult situation very easy. Than you!

My Experience

Noise problem have to go back in

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service awesome company

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Awesome service, great job communicating the entire process and answering any questions I had.

My Experience

Office staff were amazingly helpful. Repairs seem to be ok so far 🙏🏻🙏🏻

Likely to Recommend

Repair Quality

Office staff was to notch . Extremely helpful

Customer Service

Office staff were amazing. Top notch

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Didn’t expect to get the car so clean, great job, thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I wasn’t truly happy. They sent my rental car the next day and they charged me an extra day for the rental. So I’m truly not happy about that

Customer Service

Kept me Informed?

No

Ready on Time?

No

My Experience

Office was timely in coordinating my repair, keeping me looted and did a great job!

My Experience

Brandon was a pleasure to deal with The office personal was also fantastic l would recommend C L to anyone in need of A body shop

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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