C&L Auto Body of Sussex LLC

4.9 (2,214reviews)
98%
76 County Rd 639,  Wantage,  NJ  07461

In operation 8 years.

C&L Auto Body is an MSO with11 locations throughout Morris, Sussex, Warren, Union, and Middlesex counties in Northern NJ. All of our shops are equipped with all the latest equipment to repair today’s automobiles. We offer Down draft spray booths set up for environmentally friendly Waterborne paints. We use the latest technologies, including eight modern frame machines outfitted with the latest vision computerized frame measuring system for factory spec repairs and a computerized four-wheel alignment system. Our expert staff consists of I-CAR certified technicians. As one of top 20 rated facilities in the county for customer service, our mission is to provide customers with elite auto care. C&L’s high standards are designed to provide you with the best, most professional services that utilize the latest technological advancements in the industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,214)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, with many highlighting daily text updates that kept them informed throughout the repair process. The quality of repairs is frequently described as exceptional, with vehicles returned looking brand new, often including unexpected interior and exterior cleaning that delighted customers. Timeliness is another strong point, with numerous customers noting repairs completed ahead of schedule. The office staff receives high marks for professionalism, friendliness, and helpfulness. A few customers noted occasional delays due to parts availability or minor quality control issues, and one customer expressed dissatisfaction with paint matching and incomplete repairs. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"... repairs anything less than 100% is unexpectable. C&L did a fantastic job on my 2019 Ram. The repairs and paint wëre perfect. This saw my 3rd experience with C&L and they always ..." Read more
"... the insurance and honestly no hassle for me at all. Car looks amazing like nothing ever happened. Great job all around" Read more
"As discussed,paint does not match,dents not fixed andor still visible"
"... top notch, everyone was kind and professional and the job was completed almost a week before the estimated pick up time. I will highly recommend you. Thank you" Read more
"... timelines of work done was faster than expectation. They finished the work needed to be done 1 week faster than their estimate" Read more
"... kept me up-to-date daily with progress reports.. They were extremely concerned about the timeline of getting everything done ☑️ just right. Although they took a week longer than ..." Read more
"... knowledgeable and kept me informed every step of the way and they had my car done two days early. Highly recommend them. Excellent shop" Read more
"Work had to be redone and delayed from repair of paintwork"
"... C&L ! I had such a positive experience with them. Communication was unbelievable. Keeping me informed daily with the cars progress was amazing. I never had to call once to see how ..." Read more
"... everything that would be repaired, as well as the constant text updates on the vehicle's repair status were fantastic. ​They gave me a lot of confidence, and the quality ..." Read more
"Communication was excellent. The staff worked with the insurance company seamlessly when any bump was in the road. Car repair looks terrific, ..." Read more
"Communication and customer service is unparalleled. My car was returned immaculate. The whole experience was top tier."
"... they kept me informed throughout the entire process. Their communication was on point, which made the whole situation much less stressful." Read more

Likely to Recommend

Repair Quality

Customer Service

They keep you updated every step of the way so you are not left wondering what is going on.

Returned Clean

My Experience

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My Experience

Great job and thanks for cleaning the car !

My Experience

From my very first step in the office until I picked up my car I was very happy with the entire process. The staff were very knowledgeable, polite, cheerful, professional and respectful. During the process I was informed every step along the way. My car was done on the exact day promised. My car looked brand new. On the day after I dropped off my car I had to go back I had lost my credit car and I needed to check my car. The employee I spoke to in the office not only did she take me to my car she even help me look for it. My experience was very positive. This is my first accident in my 57 years driving and C & L made a difficult situation very easy. Than you!

Likely to Recommend

I would highly recommend C & L. In 58 years of driving this was my first accident. I heard nightmare stories but that was not my experience.

Repair Quality

From the minute I walked in the door everyone one was professional, knowledgeable, polite and respectful. They informed me every step of the way. My car was ready when they said it would be. My car looks awesome just like it did when I took it off the lot. Thank you so much everyone. I would recommend C & L Auto to anyone that need car repair.

Customer Service

Always cheerful and willing to do what needs to be done. I had to come back Ito my car I lost my credit card. The person in the office helped me look for it.

Returned Clean

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Repair Quality

Excellent communication and workmanship

Customer Service

Returned Clean

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My Experience

The staff was friendly and knowledgeable, particularly Erika

My Experience

Totally professional start to finish. Kept me updated on the progress of my car and a beautiful job they did. Will highly recommend them.

My Experience

Noise problem have to go back in

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My Experience

Great service awesome company

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Repair Quality

Customer Service

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Returned Clean

My Experience

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Customer Service

Returned Clean

My Experience

Awesome service, great job communicating the entire process and answering any questions I had.

My Experience

Office staff were amazingly helpful. Repairs seem to be ok so far 🙏🏻🙏🏻

Likely to Recommend

Repair Quality

Office staff was to notch . Extremely helpful

Customer Service

Office staff were amazing. Top notch

Returned Clean

My Experience

Didn’t expect to get the car so clean, great job, thank you.

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Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I wasn’t truly happy. They sent my rental car the next day and they charged me an extra day for the rental. So I’m truly not happy about that

Customer Service