Town 2 Auto Body - Hamburg

4.9 (1,364reviews)
97%
93 Route 23,  Hamburg,  NJ  07419

In operation 37 years.

Town 2 Auto Body is an ICAR GOLD collision repair center. Our technicians are certified by many Auto makers including Ford General Motors Honda Subaru Hyundai Nissan Kia Chrysler Dodge Ram or Jeep We offer free pick up and delivery of ALL repairs. Touch free estimates can be done at any of our locations.(Hamburg or Sparta) OR your home or business.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 4:30 pm
Tue 8:30 am - 4:30 pm
Wed 8:30 am - 4:30 pm
Thu 8:30 am - 4:30 pm
Fri 8:30 am - 4:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Subaru

Reviews (1,364)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with many noting that vehicles were returned looking brand new, often with a thorough interior and exterior cleaning that exceeded expectations. The communication throughout the repair process was a standout highlight, with customers appreciating regular text message updates that kept them informed every step of the way. Timeliness was frequently commended, with several customers noting their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement, including occasional delays beyond the promised completion date, some inconsistencies between automated text updates and actual repair status, and isolated concerns about attention to detail post-repair. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop to friends and family.
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"... during my recent visit. Im truly impressed with the quality of work done on my vehicle, and I couldnt be more pleased with the results. Not only was the repair work completed ..." Read more
"From start to finish Town 2 was excellent, convenient and polite. Not to mention my Rav 4 looks brand new again! I will never use another auto body shop."
"... work. Coordination with my insurance eas seamless. My car was returned in showroom clean condition. Great job! Thanks to all!" Read more
"... rental incredibly simple. As for the workmanship, my car looks perfect and youd never know it had ever been damaged. And the detailing of the interior was a very pleasant, ..." Read more
"Outstanding service and quality of professional work."
"Very pleased with the repair and that it was done before schedule."
"It was done on the day they told me from the beginning!"
"Three days early. Hero's"
"... completely satisfied with the service the daily updates, how fast you got my car back to me and the finished product. I'll definitely recommend you and use you again ..." Read more
"... good. The car looks nice. The one complaint was they took a long time and longer then they originally said. It was suposed to be ready Friday Sept 12. Then ..." Read more
"Town 2 Auto communicated with me everyday and provided accurate updates on the repair."
"Excellent communication. Daily updates via SMS."
"Text messages and messages from live person were conflicting."
"again the delay on the job getting done. And the fact that it changed. And the day it did get done not letting us know until ..." Read more

My Experience

I wanted to thank you all for providing such an amazing service. Top notch from start to finish! I will recommend you to everyone. Friendly people, seamless processing w/ NJM, constant communication & updates, being a liaison with Enterprise on our behalf & the special treat of hopping into a totally detailed car when I arrived for pick up! You should be very proud of the business you have built & maintain. Have a great day! Dawn

Likely to Recommend

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Returned Clean

My Experience

The service was excellent from beginning to end. Consistent and timely notifications were very helpful. The car looks wonderful inside and out! What a nice surprise to find the inside so immaculate! Thank you for your service!

My Experience

Town 2 went above and beyond! I had damage to my rear bumper but instead of just fixing it look brand new, they detailed the rest of the car, both interior and exterior. Amazing work and the kindest staff!!

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Great job on my truck. Helpful with my rental vehicle. All around great service.

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Returned Clean

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Looks like new

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They were friendly and kept in touch.

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Wonderful experience. Great customer service as well.

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My Experience

The whole experience was great! They got my car in and out fast! Everyone that I came in contact was extremely friendly and helpful! Thank you!

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Returned Clean

My Experience

You did a great job! And thanks for giving car back spiffy clean

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Your work was outstanding my truck look like new

Customer Service

You guys totally exceeded my expectations! Not only was the repair work excellent, but you also finished the job in record time. To top it off, you returned my truck spotless and looking better than when I dropped it off. Thank you again for the outstanding work. I'll definitely recommend you to anyone looking for quality service.

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Returned Clean

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My Experience

My Experience

Thanks for everything if I have any problems I'll reach out

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Great job again if I see anything that needs attention I'll let you know but so far so good

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Everyone helpful and friends especially Wendy and Jerry

Repair Quality

Everyone is commenting on the vehicle looking brand new

Customer Service

Everyone was great and the follow up was great perhaps one of the best experiences I’ve had with an Autobody place

My Experience

From start to finish everybody was very helpful and kind. They listen to what I had to say about my car. And they worked very well with me letting me know the updates about my car. Wendy was so sweet and kind. A smile always greeted me when I walked in and a nice hello. They did an amazing job fixing my car. It literally looks brand new now. I wasn't expecting a vacuum car, that they did that, and that was a great surprise. That was a nice happy surprise for me. I did not feel like they were dishonest and about telling me about my repairs. And everything was done like you said they will fix. And it was nice that they checked my car and make sure nothing else was wrong. And now I know what I need to get fixed in the future for my car. I surely will recommend town 2 Auto body to friends and family if they need work done. I'm very satisfied with town 2 Auto body. Thank you so much for working amazingly with me to get my car fixed. It really looks brand new on the outside. Again. Thank you so much!.

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Returned Clean

My Experience

Professional and communicates with repairs and options for additional repairs. Good work in the end

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