Classic Collision Alpharetta

4.8 (12,647reviews)
97%
431 S Main Street,  Alpharetta,  GA  30009
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In operation 43 years, 24 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Alpharetta, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Volvo; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Volvo
Call
Email

Reviews (12,647)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, with repairs frequently described as perfect, flawless, and restoring vehicles to like-new condition. Communication was a standout highlight, with many customers appreciating daily text updates, proactive follow-ups, and transparency throughout the repair process. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of schedule. The friendly, professional, and knowledgeable staff received widespread recognition for making the repair experience seamless and stress-free. A few customers noted areas for improvement, including inconsistent automated update systems, occasional delays in parts availability, and isolated concerns about repair quality or cleanliness upon vehicle return. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... Classic Collision many times over the years, and they have consistently delivered exceptional service and quality repairs. I highly recommend them to anyone looking for a ..." Read more
"... quality of the work exceeded all my expectations. My car came back looking better than new—the paint match is flawless, the bodywork is perfect, and every detail was handled ..." Read more
"... GTS cost over $200,000.I entrusted it to your team. The restoration is outstanding. Thanks so much." Read more
"New damages introduced during the repair work., but was unable to return my car as the collision center did not take the responsibility."
"The car was completed a week early and the workmanship is fantastic. We so appreciate this"
"actually was ready in 3 12 business days, was promised five days, so very happy with that."
"To my surprise, my car was ready a week before promised."
"Excellent service experience.completed the repair before the estimated time"
"... to be fixedreplaced as the LEDs stopped working. The car was finished a week ahead of schedule BUT the taillight wasn't fixed. Since this was something I specifically ..." Read more
"... felt better informed about the status of my vehicle. Their communication was outstanding from start to finish. There is no other company I would trust with my ..." Read more
"... engaged with was clearly there for their customer. The communication was regular and provided a clear understanding of progress and timelines. They even went beyond ..." Read more
"communication was always clear and frequent. When the target dates changes I was updated immediately and was given a ..." Read more
"The transparency throughout the entire process was wonderful, with clear and regular updates. The technician did ..." Read more
"Communicate. No communication to customers or incorrect communication"

My Experience

The car looks great. The communication was really good - very appreciated. Thanks for the good work.

My Experience

My Experience

Excellent service , thanks to Michael and Brooke. I really appreciate the car being ready 1 day early and you all washing it , very nice gesture. I also appreciated the daily updates on the status of the repair . Thank you !

My Experience

I had a great experience from start to finish. They made the repair process very easy. I loved the constant text updates. My car was finished before the estimated time frame. Service advisor Michael Ivanov was very friendly, professional and a pleasure to work with.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Mike was excellent to work with! Very highly recommend him. I dinged you guys a couple points because the person working the front desk when I went to pickup my car was unfriendly and unhelpful when it came to my insurance billing questions.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Easy process and appreciate convenience with enterprise as well.

Likely to Recommend

Overly priced

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Special things to Mike for processing our paint job as quickly as possible, but with a beautiful outcome. Classic collision did a phenomenal job and special. Thanks once again to Mike for being a great partner.

Likely to Recommend

Repair Quality

Customer Service

Mike was awesome. The estimate process was easy & quick. The repair work took less than anticipated and my car looks great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service and communication from Michael.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Just got my car back today, it looks great. They are also excellent communicators and work well with the insurance company. Would definitely use them again.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Chris was super communicative, super professional, and extremely pleasant to work with. He genuinely cared, and I would recommend him to anyone I know

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

They did completely fix my car in 2 weeks . Pretty fast and very nice work on fixing my car back. Thank you

My Experience

It was a seamless process, thank you!

My Experience

Quick and efficient. Daily communication about status. Was very impressed.

Likely to Recommend

Repair Quality

Excellent and quick work. I was especially impressed with the daily status reports. Mike was excellent.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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