Classic Collision Apple Valley

4.9 (786reviews)
98%
6904 145th St W,  Apple Valley,  MN  55124

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Apple Valley is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (786)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for exceptional service quality, with many noting excellent communication through regular text and phone updates throughout the repair process. The shop receives high marks for professional, friendly, and knowledgeable staff who go above and beyond expectations. Customers frequently mention that vehicles are returned looking like new or better than when dropped off, with many appreciating the complimentary detailed cleaning inside and out. Timeliness is another strength, with numerous repairs completed ahead of schedule. The seamless coordination with insurance companies and rental car services adds significant value. While occasional delays occur due to parts availability, customers appreciate being kept well-informed. Some minor improvement opportunities mentioned include ensuring all vehicle functions work properly upon pickup and maintaining consistent communication methods.
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"... at Classic Collision were fantastic and friendly. They did a great job fixing the roof and windshield damage to my car. They kept me informed of the progress ..." Read more
"Repair quality is great 10 out of 10."
"Great communication! The vehicle looks brand new."
"My vehicle looks great, just like new!"
"Surprisingly quick service"
"Exactly when they said it would be done"
"The repair was right on schedule."
"Earlier than projected"
"It was delivered a day early 👍"
"Customer service is amazing - always answered questions thoroughly and returned calls promptly."
"Great communication. You were never left wondering what was happening."
"Excellent communication throughout the repair process. Quality: excellent"
"... new. The work was finished in a timely manner, and they kept me informed every day." Read more
"Service and communication were excellent from beginning to end! I really appreciated Al the text ..." Read more

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My Experience

I appreciated the clear communication and updates on the repair.

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My Experience

Luke was great communicating and keeping me informed of the progress. Much appreciated!

My Experience

This place is amazing. The communication was great and they had my car completed in a timely manner.

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My Experience

I loved how you explained exactly what needed to be done to fix our vehicle to dealing with the insurance company. Great about keeping us updating us on the progress of the our vehicle. Everyone was so friendly and professional at the same time.

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Everything from start to finish was great. Everyone I encouncountered was friendly and professional. They helped me through the process from start to finish. Our vehicle likes like new again. They are doing work on another vehicle of ours.

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Everyone was very helpful, friendly and professional from the first time I called them on the door all the way to the finished work that was done.

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My Experience

My Experience

I really appreciate all the work that was done on my car. It was done faster than expected, and the customer service was above and beyond. Thank you so much! God bless!

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My Experience

It was frustrating and somewhat demoralizing when my door handle broke on the inside and I could not get out of the driver's side of my car. Every interaction I had with Classic Collision was helpful, supportive, and proactive in regards to problem solving, which I really appreciated. Initially a new door panel needed to be ordered because the small part wasn't sold separately and that was going to cost more than the car was worth. Then they suggested, "Let's see if we can find it used," which was awesome. It wasn't a solution I would have thought of then. As they were looking for that, they were able to find an option to just get the smaller component that actually needed to be replaced. I appreciate that they continued to dig into this even though I think the whole thing ended up being under a $200 job. On the day of the repair I was prepared to sit there for an hour and a half while they were doing the work. I think they got it done in about 20 minutes. I mentioned something about not having any air conditioning in my car and they helped me with that even though that's not really one of their service offerings. I now have cool air in my car during this heat wave. Good customer service is so rare these days, regardless of what type of business it is. Just having kind people delivering good service was nice, but what was impressive to me was the proactive problem-solving versus "yep this is just what we got, sorry" - that was super encouraging. There's a part of me which hopes I don't ever get into the type of accident where I would really need you guys. But if I ever do have any other issues needing body work, this is my number one place to go. This is where I would recommend anybody who needed body work done on their car to come, hands down.

Likely to Recommend

Repair Quality

Every interaction I had with Classic Collision was helpful, supportive, and proactive in regards to problem solving, which I really appreciated. It had been frustrating and somewhat demoralizing when my door handle broke on the inside and I could not get out of the driver's side of my car. Initially a new door panel needed to be ordered because the small part wasn't sold separately and that was going to cost more than the car was worth. Then they suggested, "Let's see if we can find it used," which was awesome. It wasn't a solution I would have thought of then. As they were looking for that, they were able to find an option to just get the smaller component that actually needed to be replaced. I appreciate that they continued to dig into this even though I think the whole thing ended up being under a $200 job. On the day of the repair I was prepared to sit there for an hour and a half while they were doing the work. I think they got it done in about 20 minutes. I mentioned something about not having any air conditioning in my car and they helped me with that even though that's not really one of their service offerings. I now have cool air in my car during this heat wave. Good customer service is so rare these days, regardless of what type of business it is. Just having kind people delivering good service was nice, but what was impressive to me was the proactive problem-solving versus "yep this is just what we got, sorry" - that was super encouraging. There's a part of me which hopes I don't ever get into the type of accident where I would really need you guys. But if I ever do have any other issues needing body work, this is my number one place to go. This is where I would recommend anybody who needed body work done on their car to come, hands down.

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Love the communication!

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My Experience

Quality and customer service A+

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Quality work A+

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Completion time was relayed to me incorrectly.

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My Experience

Thank you for getting my repair in & finished so quickly.

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My Experience

So far, the car has been repaired to the state prior to the accident.

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Great job, very pleased with the work done

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