Classic Collision Burnsville

4.9 (1,081reviews)
98%
11583 Rupp Drive,  Burnsville,  MN  55337

In operation 43 years, 4 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Burnsville, MN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,081)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff received widespread recognition for being friendly, professional, and welcoming. Communication was a standout strength, with customers appreciating daily text updates and proactive outreach throughout the repair process. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of the estimated date. A few customers, based on their own comments, mentioned isolated concerns such as not receiving proactive updates unless they reached out, minor finishing details missed at pickup, and occasional miscommunication about completion dates. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to friends and family.
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"... Collision were very helpful and made sure that their work was of the highest quality." Read more
"I am very happy with Classic Collision. They kept me advised every day of the work they ..." Read more
"... Collision is a fantastic body shop. They are detaied and take the time to do a job to perfection. I would never go to any other body shop to have ..." Read more
"World class customer service. The communication was flawless and timely. It was easy the complete process. The ..." Read more
"... satisfaction with Classic Collision a 9 out of 10. They did high‑quality repair work on my car, finished earlier than the promised date, cleaned ..." Read more
"Was car back 5 days earlier than expected"
"It was ready 3 business days earlier than promised."
"... communicated so well throughout the process and were able to get repairs on my car done a bit early ! Such a great team" Read more
"... super accommodating. Finished results look great. Finished faster than expected. Very happy." Read more
"It took a little longer that thought it would be..."
"... at CC is top notch. From the very first contact, they kept us informed of the progress, and as soon as it was completed, they made arrangements ..." Read more
"... taken care of and the friendliness of the staff. I wish I would have gotten updates without having to make contact myself. Just a text would have been fine as to the ..." Read more
"AMAAZZZZZING communication!"
"... Collision was very helpful from the first phone call. I never had to call for updates, they were always on top of it. Ive been in customer service my whole life ..." Read more
"I never received a phone call with updates on my vehicle until I called about it"

Likely to Recommend

Repair Quality

It was done beautifully and ahead of schedule. 10/10.

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Quick turnaround; gray updates and customer service throughout the process

My Experience

They kept me well informed of the progress being made on my repairs. They finished the job ahead of their estimated completion date.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Repair Quality

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My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Again Jeremy was great

Returned Clean

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Repair Quality

Great service and quality work for my rear end accident.

Customer Service

Returned Clean

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Repair Quality

Went fast and ahead of schedule. Things looked grea!

Customer Service

Returned Clean

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Repair Quality

New door looks great. They even cleaned the inside of my car!

Customer Service

Very polite and helpful.

My Experience

Great work and very professional services

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Repair Quality

Awesome job and great customer service

Customer Service

Returned Clean

My Experience

Amazing customer service and communication

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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My Experience

Everyone that was involved was great. Patiently answered all my questions. They went above and beyond to get through my difficult situation to help me. Thank you very much.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Work was great and communications were frequent and informative

Returned Clean

My Experience

The team at CC is top notch. From the very first contact, they kept us informed of the progress, and as soon as it was completed, they made arrangements for us to pick up our vehicle and to leave the rental with them. The workmanship of the repair was quality #1. Done right, on time. Actually 3 days early, which saved us 4 days of rental costs. This is, unfortunately, our second encounter the CC and I hope we will never need a repair again, but if we do, I am on board with CC.

Likely to Recommend

Absolutely the best customer service

Repair Quality

It looks wonderful!

Customer Service

They kept me informed during the entire process.

Returned Clean