Classic Collision Asheboro

4.9 (577reviews)
98%
1709-A E Dixie Dr,  Asheboro,  NC  27203

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Asheboro, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (577)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for outstanding repair quality, with many noting their vehicles looked brand new upon return. The shop receives high marks for proactive, thorough communication, with staff keeping customers informed at every stage via calls and texts. Timeliness is frequently highlighted, with numerous customers reporting repairs completed ahead of schedule. Vehicle cleanliness upon return is a recurring positive surprise, with many customers delighted to find interiors vacuumed and exteriors washed. The team is widely described as friendly, professional, and genuinely caring. A few customers noted isolated concerns such as minor imperfections, a part not returned, and occasional delays, reflecting direct customer feedback rather than systemic issues.
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"... absolutely surprised by the Quality of all the repairs and it literally looked as no damage occurred! Big Shout out to the Whole Team!! 10 Stars and Above" Read more
"Classic collision in asheboro went above and beyond. To much to explain but it was a split between mechanical and body work. They kept ..." Read more
"My car is driving great, and feels the safest its ever felt when I drive it regarding the front bumper specifically."
"Excellent work and all the paint matched perfectly. Great communication on what needed to be done and reports on how things ..." Read more
"... appeared that the original timeline might would change, Classic Collision did an excellent job keeping everything on schedule to meet the original timeline." Read more
"My vehicle was ready earlier than promised. I was pleased with how quickly the process went."
"Loved the communication and the working with family feel. Never mind that my car was done in a wk"
"Fantastic communication - through text and easy to reach by phone."
"Communication was great, either by phone call or text. Any questions or concerns I had was answered usually within minutes."
"Very professional, good communication skills used to keep me informed of progress being made on the repair."
"Fantastic communication between customer and the body shop"

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

I think you did a great job. You were great in keeping me updated on the status of the repair. The secretary was so very nice and helpful as well (I am sorry, but I do not know her name). I would highly recommend Classic Collision for repairs.

Customer Service

Returned Clean

My Experience

Emily is absolutely amazing. It was an easy process and she helped me through every step! So thankful for you.

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Repair Quality

Customer Service

Returned Clean

My Experience

McKenzie was very professional and did a excellent job of estimating and keeping us informed

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Nice customer service, and very professional body shop.

Customer Service

Returned Clean

My Experience

I was very happy to be updated consistently on my vehicle repair status. Had repairs done when they told me they would. Very friendly staff. Repairs done were amazing. My truck was really nice and clean inside and out when I went to pick it up. Very flexible to work with my schedule to drop my vehicle off in the first place and to be able to come pick it up. So thankful for all the work done.

Likely to Recommend

Repair Quality

Staff is friendly, kept me updated throughout the process of my vehicle being repaired. They also had my vehicle ready for pick up on the day they told me it would be ready. Repairs were amazing and I couldn’t be anymore satisfied with the overall experience I had. My vehicle looks brand new again. My suv was cleaned inside and out and I felt like this was above and beyond. Thank you so much. I will be referring anyone that needs any services to classic collision.

Customer Service

Returned Clean

My Experience

Other than the repair taking so long, the staff has been informative. Emily has been great in keeping me up-to-date with what was going on. From my brief inspection, the repairs look great.

Likely to Recommend

Repair Quality

The staff, especially Emily, were all great. The repair is amazing. But, the length of time you kept my vehicle was frustrating

Customer Service

The office staff, mostly Emily, made the experience tolerable.

Returned Clean

My Experience

Emily was super nice & understanding! I had some issues with the Insirance company and Emily understood and kept me informed throughout the process!

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Repair Quality

I would recommend you guys to anyone that needed repairs

Customer Service

Returned Clean

My Experience

5 stars on everything. All the way.

Likely to Recommend

Repair Quality

5 stars all the way.

Customer Service

Perfect

Returned Clean

My Experience

You all did an amazing job! Thank you so much for detailing the truck. It looked fantastic!! Great job!!

My Experience

We are very satisfied. We were given updates along the way. The car looks great and we really appreciate your attention to detail. We highly recommend your business.

Likely to Recommend

Repair Quality

Great work! Kept us informed throughout the whole process.

Customer Service

Returned Clean

Likely to Recommend

See previous comments

Repair Quality

I have had two occasions to visit Classic. Both times, damage (not major, both times still drivable) to my vehicle was not my fault. On both occasions, Emily Cheek treated me with incredible professionalism, care, concern and respect. I was provided information and updates up front, in the middle and at the end of my visits. Every time the information was complete and accurate. Emily at Classic Collision operates with honesty and integrity . She should be a system wide Director, training all the staff. She is the BOMB!!! Nick managed the repair on my most recent visit and I defy anyone to see where he started and finished. The vehicle looks like it did the day it was purchased. I cannot say enough wonderful things about this team. Come to Classic, relax, and know you will be happy in the end. I won't ever go anywhere else on the repair bus....as long as Emily is driving!!!!

Customer Service

See previous comments

Returned Clean

My Experience

Definitely a 5* business. Had no problems whatsoever. Very courteous and professional.

Likely to Recommend

Repair Quality

Very courteous and professional

Customer Service

Kept you well informed on progress

Returned Clean

My Experience

Excellent work and all the paint matched perfectly. Great communication on what needed to be done and reports on how things were progressing. All work was completed and our vehicle was ready for pick up in a very reasonable timeframe. Will highly recommend to anyone needing body work done.

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Repair Quality

Customer Service

I needed my truck sooner than it was supposed to be done and they rushed it through and got it done early.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Even though my technician quit when I took my car in for repairs, everyone else stepped up to make it a great experience! I highly recommend Classic Collision. Everyone is friendly and professional and gave me great service updates!

Likely to Recommend

Repair Quality

! My car looks great and we received great service!!

Customer Service

Great experience- even with the technician quitting in the middle of my service.

Returned Clean

My Experience

Great customer service

Likely to Recommend

Repair Quality

Great customer service. True to their word. Very happy with the work they did for me

Customer Service

Returned Clean