Classic Collision Asheboro

4.9 (564reviews)
98%
1709-A E Dixie Dr,  Asheboro,  NC  27203

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Asheboro, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (564)

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Customer Service

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Likely to Recommend

If they fixed the communication issues, absolutely would. Very frustrating being told one thing and another and another, especially when short a vehicle in the family.

Repair Quality

Workmanship was amazing. Car looks better than it did before my accident.

Customer Service

Communication was poor. Told 7-10 working days for repair. 15 working days to complete. Bigger issue was textured car was ready by Thursday at 430pm. Called at 415 as I was leaving to pickup and told a bigger job came in and wouldn’t be ready until Monday. Recieved a text next day, Friday, that car would be ready by 430 Friday. Called and told they needed another part and that they never sent a text saying it would be ready. Representative told me numerous times she didn’t send any texts. I didn’t care who sent them, their company said my car would be completed and it was not. Their communication system needs to be improved. The workmanship was TOP NOTCH. Would have been extremely satisfied if the timing was what was communicated from day one and throughout the process.

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Repair Quality

One place on the bumper had peice sticking out., they did fix it before I left

Customer Service

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Repair Quality

Customer Service

Completely satisfied. Than you

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My Experience

Communication was great! The repair was promptly completed and my car looked great at pick up time.

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I had good customer service and they did great work on the repairs needed!

Repair Quality

The repairs I had done on my rear bumper look great!

Customer Service

I had to call Amber several times due to issues with the insurance company and she was very polite, understanding and helpful.

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Repair Quality

Customer Service

The customer service was excellent

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My Experience

Likely to Recommend

Repair Quality

Looked good

Customer Service

Great

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Customer Service

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Likely to Recommend

I am very unhappy with this business for multiple reasons and if anything were to happen again I would absolutely NOT use this repair shop again knowing what I know now.

Repair Quality

They had my vehicle a day short of a month and I am supposed to take it back for “cosmetic pieces” and when driving it the seal on my doors is obviously incorrect because I can hear a loud rush of wind when going 70mph

Customer Service

I was told at least 3 different times that my car would be ready and it was not. There was little to no urgency to get my vehicle fixed.

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Repair Quality

Very satisfied with the work done on my 2023 Nissan kick

Customer Service

Very good

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My Experience

Great place. Kept me updated on progress of repair. Ready when promised

Likely to Recommend

Did what they said and was ready when they said

Repair Quality

Really great people to work with on repairing my car. Really friendly and service was great!

Customer Service

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Repair Quality

Customer Service

Did a good job on my vehicle. Only complaint I have is front office staff took like 5 mins to acknowledge me when I came in. They were too busy talking amongst themselves to say hi, I will be right with you. I would never trash you on a Google review or anything like that. This I am just telling you as something so you can work on it

Returned Clean

My Experience

When I picked the car up , there is an electrical problem now, when you open the door, the dash lights flash and it sounds like the turn signals are on, was not like that when I dropped it off

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Repair Quality

Customer Service

Returned Clean