Classic Collision Bay Minette

4.9 (271reviews)
97%
1201 US-31,  Bay Minette,  AL  36507
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In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Minette, AL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications: making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Call
Email

Reviews (271)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication stands out as a major strength, with frequent updates via calls and texts keeping customers informed throughout the repair process. Timeliness is another highlight, as numerous customers reported their vehicles were completed ahead of schedule. A few customers noted minor concerns such as interior cleanliness, occasional delays, and isolated quality touch-ups needed after pickup, as mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... friendly, kept in constant contact with updates, and did an amazing job repairing my car. Highly recommend." Read more
"Great service and help with the insurance. Great price matching and finding OEM part. Great ..." Read more
"Could not have asked for a better experience. The customer service the mechanics everything. Thank ..." Read more
"I highly recommend Classic Collision. The staff goes over and beyond what is expected. When I picked up my car, I notice an issue with the ..." Read more
"Our vehicle looks amazing and it was repaired quickly. Im sure very satisfied with their quality of service."
"The team was just fantastic, they were able to get my car done 8 days early. I would choose them again if I needed them. Very ..." Read more
"... storms we've had. They kept me informed each day and was finished earlier than expected. My car looks new again." Read more
"... being done. The quality of work was fantastic and I had my vehicle back in a very reasonable time . I would definitely recommend Classic Collsion in ..." Read more
"Earlier than expected, the best!"
"Completed the repair in a faster than expected time, and did a really good job."
"... for repairs and it was done in less than a week! They let me know what was happening throughout the whole process! Great, friendly service! If I ..." Read more
"Communication was phenomenal. The determination to make the Jeep exactly as I wanted ..." Read more
"... Classic. Car looks great, the folks are extremely nice, the communication was fantastic and the repair was done surprisingly fast. I would absolutely recommend this ..." Read more
"... conducted themselves in a very precessional way. I was constantly notified of the progress that was taking place with the repair of my car. ..." Read more
"Team did a great job with the repair including communications and status updates."

My Experience

Very friendly and fast service. Great communication throughout the process.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent work again!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were all very professional and friendly, they went above and beyond and I was very satisfied with the service, I will certainly e using them again.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I really appreciated the way that you kept me informed on your progress!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This place is amazing!!!! One of the best experiences I’ve ever had. The process was easy and they kept in touch from start to finish.

Likely to Recommend

Repair Quality

Everything went so smooth and the experience was amazing. The staff was even more amazing. 10/10

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Verry pleased with the service at Classic Collison will always be a customer.

Repair Quality

Great job

Customer Service

Got car back less than two weeks.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything went well. As always Hailey and Hilary are the best.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Good repair

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Unlikely, simply because of the excessive amount of time it took for repairs.

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

10 great service!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

They did a great job and it didn’t take long at all would be a good choice to choose them to fix any repair that you have

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would highly recommend them

Repair Quality

Our vehicle looks amazing and it was repaired quickly. I’m sure very satisfied with their quality of service.

Customer Service

Customer service was amazing and the kept me in the loop on our vehicle

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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