Classic Collision Bay Minette

4.9 (244reviews)
98%
1201 US-31,  Bay Minette,  AL  36507

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Minette, AL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications: making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (244)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including regular text and call updates throughout the repair process. Timeliness was a standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. Staff friendliness, professionalism, and willingness to go above and beyond were frequently highlighted. A few customers noted minor issues such as interior cleanliness concerns, delays tied to insurance or parts availability, and isolated quality touch-ups needed post-pickup, as mentioned directly in their feedback.
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"Great service and help with the insurance. Great price matching and finding OEM part. Great ..." Read more
"... only been 4 days since I've gotten my vehicle but the work done has held up nicely with all the storms we've had. They kept me informed each day and was ..." Read more
"They did a spectacular job it looks like nothing ever happened to it. Thank you!"
"... staff was knowledgeable, considerate and friendly. They did everything they said that would be done. Im very pleased with their performance." Read more
"... service from start to finish. They were friendly, kept in constant contact with updates, and did an amazing job repairing my car. Highly recommend." Read more
"The team was just fantastic, they were able to get my car done 8 days early. I would choose them again if I needed them. Very ..." Read more
"I received my truck by a lot sooner than I expected!!"
"Earlier than expected, the best!"
"Lies, delays, and more lies. Took 30 additional days, a bunch of lies and misleading information. Taking your car there is a huge mistake. ..." Read more
"... storms we've had. They kept me informed each day and was finished earlier than expected. My car looks new again." Read more
"... for repairs and it was done in less than a week! They let me know what was happening throughout the whole process! Great, friendly service! If I need other ..." Read more
"I really was surprised to get texts messages from every step of the way. Everyone I came into contact with was ..." Read more
"The quality of the work was excellent. It was frustrating because Progressive insurance was responsible for ..." Read more
"Communication was phenomenal. The determination to make the Jeep exactly as I wanted it to be was incredible. ..." Read more
"Team did a great job with the repair including communications and status updates."

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My Experience

Everyone I worked with during the entire process was amazing in all aspects. Communication was great. Timeliness was maintained. Service and hospitality was top notch.

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My Experience

I was very. happy. and satisfied with your Work thanks you very much

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Hillary was very helpful and kept me updated every step of the way! Everyone working there helped me!

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The staff was friendly and super efficient.

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Anyone

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Ms Hillary was very awesome did a wonderful job

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I would recommend anyone to them

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Great front desk lady good work

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My Experience

Great job and great customer service through the whole process.

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My Experience

Was very professional and did the repairs where done in a timely manner. I appreciate everything that was done to help me.

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Fast!!!

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Everything looked good and taking care of, not even a scratch on the license plate frame

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My Experience

Everyone conducted themselves in a very precessional way. I was constantly notified of the progress that was taking place with the repair of my car. To say I was pleased is an understatement. Thank you