Caliber - Daphne

4.9 (534reviews)
98%
1451 Daphne Ave,  Daphne,  AL  36526

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (534)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as factory-perfect or better than new. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Communication is a standout strength, with text updates and proactive outreach keeping customers informed throughout the repair process. Timeliness is another highlight, as many customers noted their vehicles were completed ahead of the promised date. A few customers mentioned areas for improvement, including occasional lapses in communication, paint matching issues, and vehicles not being returned in the expected condition. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop to others.
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"... with my experience at Caliber Collision. They did an excellent job repairing my vehicle, and the finished work looks great. The entire process was smooth, professional, ..." Read more
"Repair looks factory perfect."
"My repairs look great and they even detailed my vehicle which was a pleasant surprise. Everyone was exceptionally ..." Read more
"Awesome workmanship as they left my vehicle looking as good as new!"
"The car looks better than before the damage. The quality of the repair is very professional, its beautiful!"
"... class from day 1 until I picked up my car today. They finished 5 days earlier than they first projected, and the car was spotless inside and out. They also ..." Read more
"Actually completed a week before the initial promised date!"
"Very happy with the repair and grateful for getting our car back sooner than expected."
"... at Caliber Collision was impeccable! I literally dropped my car off for repairs at 2:00 on Wednesday and I picked it up Friday at 4! The staff was so friendly ..." Read more
"... The shop was able to take my car right away and the repairs were completed ahead of initial promised date." Read more
"Daily text updates is what I received, great process."
"Far exceeded expectations! They communicated through the process, answered any questions we had and made the truck look like it was brand ..." Read more
"... Collision was very forthright with everything. The text updates were greatly appreciated and assuring. The finished product was what we hoped for." Read more
"... timely communication throughout the process. After three days without any updates, I contacted the repair shop to check on the status of my vehicle. At that time, ..." Read more
"But just with generic text messages nothing really detailed or informative. When the car was ready I just received ..." Read more

My Experience

Job well done ! I appreciate your thoughtfulness, courtesy and timeliness. Will definitely recommend you to my family and friends.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Excellent service and staff was very courteous and pleasant to work with.

Customer Service

Returned Clean

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Most definitely will refer friends! Seamless transaction!

Repair Quality

Excellent service!

Customer Service

Outstanding!

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Thank you for doing an awesome job. We wlare pleased with the work.

My Experience

Repair done well and ahead of schedule

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Repair Quality

Very professional and the workman ship is excellent

Customer Service

Returned Clean

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Repair Quality

Everyone was so awesome and the service was excellent

Customer Service

Returned Clean

My Experience

Service was performed promptly and professionally. Staff was extremely nice and helpful.

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Returned Clean

My Experience

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Returned Clean

My Experience

We are very happy with your service. You kept us informed and helped us in everything we needed. Thanks again so Much!

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Repair Quality

Very kind and helpful

Customer Service

Returned Clean

My Experience

Everything from dropping my truck off to getting it repaired and picked up, it was very painless and the people were extremely nice, friendly and helpful. Thanks Caliber for the extremely fast turnaround on my truck.

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Returned Clean

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Returned Clean

My Experience

they were very thorough with inspection and information. they updated me with every update and they were very kind.

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Customer Service

My Experience

I was extremely satisfied with my experience at Caliber Collision. They did an excellent job repairing my vehicle, and the finished work looks great. The entire process was smooth, professional, and handled with care. I truly appreciate the quality of the repairs and the great customer service. I would definitely recommend Caliber Collision to anyone needing collision repairs!

My Experience

Likely to Recommend

Repair Quality

The paint work was perfect

Customer Service

Returned Clean

Likely to Recommend

Specifically the Daphne location, the staff was fantastic, kept me up to date, and the vehicle looks better than it did new. Very satisfied!!!

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean