Lucassen Paint & Body, LLC
COLLISION REPAIR AT THIS LOCATION STARTED IN 1988. OWNER DOING COLLISION REPAIRS FOR A TOTAL OF 45 YEARS ALONG THE EASTERN SHORE OF MOBILE BAY AND IS RESPECTED AS A HONEST BUSINESS PERSON AND OPERATES A BUSINESS CUSTOMERS CAN TRUST. BEFORE OPENING THIS LOCATION IN 1988 OWNER OPERATED THE LOCAL GM DEALERSHIP.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely satisfied with results
Customer Service - 5.0/5.0 -
Highly professional and knowledgeable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are just the best. This is my third time having work done and I could not be more pleased.I in here
Customer Service - 5.0/5.0 -
Again, the best, always so pleasant and proactive in keeping me informed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job in repairing my truck and was cleaned up really great
Returned Clean
Likely to Recommend - 5.0/5.0 -
Just hope they dont have to have a small accident first
Repair Quality - 5.0/5.0 -
Nice people, lovely work on repair, looks like new
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly , Efficient , Knowledgeable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service from the beginning to the end.
Customer Service - 5.0/5.0 -
I did not interact with the service staff, but I would believe they would be just as friendly and helpful as the front of the house staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality work and great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Top-tier service from start to finish! The entire team was professional, communicative, and incredibly thorough throughout the repair process. They kept me updated every step of the way, so I always knew what was happening with my vehicle. The quality of the workmanship is outstanding. They truly pay attention to every detail. To top it all off, they returned my car spotless, both inside and out. It's rare to find a body shop that combines exceptional craftsmanship with outstanding customer service. I highly recommend them to anyone looking for quality repairs and a stress-free experience.
Customer Service - 5.0/5.0 -
Top-tier service from start to finish! The entire team was professional, communicative, and incredibly thorough throughout the repair process. They kept me updated every step of the way, so I always knew what was happening with my vehicle. The quality of the workmanship is outstanding. They truly pay attention to every detail. To top it all off, they returned my car spotless, both inside and out. It's rare to find a body shop that combines exceptional craftsmanship with outstanding customer service. I highly recommend them to anyone looking for quality repairs and a stress-free experience.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very satisfied and comfortable recommending.
Repair Quality - 5.0/5.0 -
Great service and great people! Friend recommended them and they were right! Would use their services again
Customer Service - 5.0/5.0 -
Customer service definitely a 10!
Returned Clean
Likely to Recommend - 5.0/5.0 -
The only shop will use for repairs
Repair Quality - 5.0/5.0 -
Excellent service, timely and very professional. Patrick took very good care of my vehicle and it looks like new.
Customer Service - 5.0/5.0 -
Very attentive and responsive
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would not hesitate to refer them
Repair Quality - 5.0/5.0 -
Very professional, answered any questions And repairs were done in a timely manner.
Customer Service - 5.0/5.0 -
Very good service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was wonderful to deal with, and the work was done in a timely manner
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As always, Lucassen did a good job. And I can’t say enough about the employees and how wonderful they are!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m actually amazed at how efficient these guys are..100%. I got my car back quick and in excellent condition. Super friendly and knowledgeable. I’ve already been bragging to friends and family.. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was completed on-time and detailing was a surprise.
Customer Service - 5.0/5.0 -
Everyone was professional.