Lucassen Paint & Body, LLC

5.0 (492reviews)

100%

(251) 928-6176

24122 Hwy 98, Fairhope, AL 36532

100%

See Photos

24122 Hwy 98
Fairhope, AL 36532

Get Directions Website Email

About Lucassen Paint & Body, LLC

See Photos

24122 Hwy 98
Fairhope, AL 36532

Get Directions Website Email

COLLISION REPAIR AT THIS LOCATION STARTED IN 1988. OWNER DOING COLLISION REPAIRS FOR A TOTAL OF 45 YEARS ALONG THE EASTERN SHORE OF MOBILE BAY AND IS RESPECTED AS A HONEST BUSINESS PERSON AND OPERATES A BUSINESS CUSTOMERS CAN TRUST. BEFORE OPENING THIS LOCATION IN 1988 OWNER OPERATED THE LOCAL GM DEALERSHIP.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (492)

Sort By:
Newest
Rating

461 Customers Rated

5 Stars

91.3% Complete

(449)
4 Stars

2% Complete

(10)
3 Stars

0% Complete

(0)
2 Stars

0.4% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, professionalism, and outstanding repair work. Many highlight that vehicles are returned looking brand new, with several noting the impressive complimentary cleaning. Customers frequently commend the proactive communication and status updates throughout the repair process. Timeliness is generally well-regarded, with most repairs completed as promised. A few customers noted occasional delays due to parts or additional damage discovered, and one mentioned a paint color discrepancy - these observations come directly from customer comments. Overall, the shop enjoys strong loyalty, with many customers returning and enthusiastically recommending it to friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"... always knew what was happening with my vehicle. The quality of the workmanship is outstanding. They truly pay attention to every detail. To top ..." Read more

"... couldnt recommend them more! Went above and beyond and my car looks better than it did before! Will definitely use again if the need arises!!" Read more

"I only gave a 10 since I couldnt give higher. Excellent work and customer service."

"... to drive. My friends and family only use Lucassen. Honest. Patient. Exceptional work. They make every car look new again!" Read more

"My car looks great! Lucassens did a fantastic job and I wouldnt hesitate to take my car there again."

"The repair was completed on-time and detailing was a surprise."

"Was completed the exact time given"

"Great company and they do an awesome job in a timely manner."

"It was finished a day or so earlier than promised, and they were very helpful with my rental car"

"Initially I was told it will take a week but I took 1 12 weeks."

"... incredibly thorough throughout the repair process. They kept me updated every step of the way, so I always knew what was happening with my vehicle. ..." Read more

"... there are extremely friendly and professional. They kept me updated about my truck repairs every step of the way and it looked great when the work was completed." Read more

"Always kept me up to date on repair time frame."

"They kept me up to date the whole time"

"... had full faith that youd do things right. You did. You also kept me informed along the way." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... always knew what was happening with my vehicle. The quality of the workmanship is outstanding. They truly pay attention to every detail. To top ..." Read more

"... couldnt recommend them more! Went above and beyond and my car looks better than it did before! Will definitely use again if the need arises!!" Read more

"I only gave a 10 since I couldnt give higher. Excellent work and customer service."

"... to drive. My friends and family only use Lucassen. Honest. Patient. Exceptional work. They make every car look new again!" Read more

"My car looks great! Lucassens did a fantastic job and I wouldnt hesitate to take my car there again."

"The repair was completed on-time and detailing was a surprise."

"Was completed the exact time given"

"Great company and they do an awesome job in a timely manner."

"It was finished a day or so earlier than promised, and they were very helpful with my rental car"

"Initially I was told it will take a week but I took 1 12 weeks."

"... incredibly thorough throughout the repair process. They kept me updated every step of the way, so I always knew what was happening with my vehicle. ..." Read more

"... there are extremely friendly and professional. They kept me updated about my truck repairs every step of the way and it looked great when the work was completed." Read more

"Always kept me up to date on repair time frame."

"They kept me up to date the whole time"

"... had full faith that youd do things right. You did. You also kept me informed along the way." Read more

Brent (Nissan owner) reviewed 9/24/26

Very friendly and helpful. Explained the process of fixing my car thoroughly. Took great care of my car and cleaned it up inside and out so it looked brand new when I picked it up!

Willie (Toyota owner) reviewed 9/23/26

Car looks good, guys friendly. Would recommend to anyone

Jonathan (Infiniti owner) reviewed 9/17/26

Floyd (GMC owner) reviewed 9/16/26

Definitely will recommend

Outstanding Service

Outstanding customer service

Elizabeth (Porsche owner) reviewed 9/14/26

Definitely will recommend, without a doubt!

They are extremely professional, knowledgeable and thorough. Super friendly and patient as well! So glad we selected this body shop.

Patrick kept me updated regularly. He and Doug provided excellent customer service.

Steven (Nissan owner) reviewed 9/10/26

Y’all do a wonderful job on repairing cars

Eileen (Honda owner) reviewed 9/7/26

Lynn (Subaru owner) reviewed 9/7/26

They washed my car and cleaned the interior! And they got my car finished before the expected date!

Friendly, helpful, respectful

Mary (Honda owner) reviewed 8/27/26

Highly recommend and will be a return customer if needed

Great service, from the repairs to the customer service. Would highly recommend this company.

Excellent customer service

Robert (Lexus owner) reviewed 8/24/26

Your paint shop is best in area. Paint is beautiful

Paint is perfect.

Originally said 2-3 days. Ended up 2 weeks

Donald (RAM owner) reviewed 8/19/26

Great to work with, I will use them again

Mark (Toyota owner) reviewed 8/17/26

Rosanna (Lexus owner) reviewed 8/17/26

Valerie (Toyota owner) reviewed 8/10/26

Pamela (Toyota owner) reviewed 8/7/26

Extremely satisfied with results

Highly professional and knowledgeable

Cecilia (Lexus owner) reviewed 8/6/26

They are just the best. This is my third time having work done and I could not be more pleased.I in here

Again, the best, always so pleasant and proactive in keeping me informed

Wallace (Chevrolet owner) reviewed 8/6/26

They did a great job in repairing my truck and was cleaned up really great

Carol (Hyundai owner) reviewed 7/31/26

Just hope they dont have to have a small accident first

Nice people, lovely work on repair, looks like new

John (Toyota owner) reviewed 7/27/26

Friendly , Efficient , Knowledgeable

Lisa (Lexus owner) reviewed 7/13/26

Top of reviews

Caliber - Daphne

4.9 535 reviews
1451 Daphne Ave
Daphne, AL 36526
Gerber Collision & Glass - Dap...

4.9 16 reviews
27379 Hwy 98
Daphne, AL 36526
Cockrell's Eastern Shore Inc.

4.8 1,121 reviews
1025 Stanton Road
Daphne, AL 36526

view more shops in: Fairhope | 36532

Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Lucassen Paint & Body, LLC

About Lucassen Paint & Body, LLC

Reviews (492)

461 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0 -

Repair Quality - 4.5/5.0 -

Customer Service - 2.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?