Classic Collision Birmingham

4.9 (1,920reviews)
98%
5350 Grantswood Rd,  Irondale,  AL  35210
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In operation 43 years, 8 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Birmingham, AL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including FCA, Honda and Acura; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
I-Car
Jeep
Ram
Call
Email

Reviews (1,920)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for exceptional service quality, with many highlighting the professional and courteous staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular text updates, daily progress reports, and transparent explanations throughout the repair process. The shop demonstrates strong timeliness, often completing repairs ahead of schedule or meeting promised deadlines. Quality workmanship is frequently mentioned, with vehicles looking brand new and repairs exceeding expectations. While most experiences are overwhelmingly positive, some customers noted occasional delays due to parts availability and minor quality control issues that required return visits.
AI-Generated from reviews written in the last 12 months
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"... every step of the way. When I picked up my GV80, the workmanship exceeded my expectations. The repairs were completed with great attention ..." Read more
"One of the most professional experiences I have ever had when it comes to car care..... I would recommend ..." Read more
"The workmanship is of such high quality. I am so impressed!"
"If the scale were doubled, I'd give them a 20. They were great!"
"When I picked up the car, you could never tell it had been in an accident. It had been washed, vacuumed inside, and waxed. ..." Read more
"... and kept me informed throughout the entire process. Their communication was outstanding, and they took the time to answer all of my questions ..." Read more
"The continuous updates were great so I never had to wonder about what was going on with my vehicle."
"Outstanding service! Totally exceeded our expectations. I cannot thank the staff enough for always keeping me informed on the progress of the repair. Our jeep looks great ..." Read more
"I had to call repeatedly and threaten to have the car towed elsewhere to get any response at all."
"Inaccurate information and lack of accountability"

My Experience

One of my doors won't lock

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I am impressed with how quickly the team at Classic Collision were able to repair our car. I also appreciated the text updates on the status of the repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Completed work ahead of promised time. Detailing of car was excellent inside and out. Kevin and detail person were professional and provided excellent service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Nice to work with you!

Likely to Recommend

Repair Quality

Thanks

Customer Service

Thanks

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone did a great job

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very nice, very professional. Excellent communication. They kept me up to date on every step with daily text messages. Highly recommend .

Customer Service

Excellent

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Exceptional service from beginning to end. I could not be more pleased with my experience.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The staff is very professional, and care about there customers, to ensure that they are completely satisfied CC, go far and beyond any expectations that I have experienced in a long, long, long time. Thanks to everyone for their expertise

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My car still is not really drivable

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I have to tell everybody how satisfied I am with y’all

Repair Quality

You did excellent job. I’d love to come there. I’ll give you a 10

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I’m very satisfied with the service I received at classic collision. I staff was professional and friendly starting with Kayla the receptionist to Calvin the general manager. I highly recommend classic collision for your vehicle repairs…

Likely to Recommend

Repair Quality

Classic collision is the place you want to go when you need your car or truck fixed to right the first time. There goal is your satisfaction, the customer. Kayla the receptionist is wonderful and Calvin the manager is a true professional. I recommend this business.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent first experience! Communication was stellar and manager was outstanding.

Likely to Recommend

Repair Quality

Top notch customer service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very personalized treatment

Customer Service

So personable - everyone

Kept me Informed?

Yes

Ready on Time?

No

My Experience

“I had an excellent experience with Classic Collision while having my 2025 Hyundai Genesis GV80 repaired. From the moment I dropped off my vehicle, the owner Calvin was professional, courteous, his daughter Kaayla kept me informed throughout the entire process. Their communication was outstanding, and they took the time to answer all of my questions and ensure I was comfortable every step of the way. When I picked up my GV80, the workmanship exceeded my expectations. The repairs were completed with great attention to detail, and my vehicle looked as good as new. I truly appreciate the quality of service and the pride they take in their work. I highly recommend Classic Collision to anyone looking for honest, reliable, and top-notch collision repair. Thank you for taking such great care of my vehicle!”

Likely to Recommend

Repair Quality

“I had an excellent experience with Classic Collision while having my 2025 Hyundai Genesis GV80 repaired. From the moment I dropped off my vehicle, the staff was professional, courteous, and kept me informed throughout the entire process. Their communication was outstanding, and they took the time to answer all of my questions and ensure I was comfortable every step of the way. When I picked up my GV80, the workmanship exceeded my expectations. The repairs were completed with great attention to detail, and my vehicle looked as good as new. I truly appreciate the quality of service and the pride they take in their work. I highly recommend Classic Collision to anyone looking for honest, reliable, and top-notch collision repair. Thank you for taking such great care of my vehicle!”

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent service Calvin was very helpful and did a great job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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