Classic Collision Broomfield

4.8 (507reviews)
95%
7250 W 118th Place,  Broomfield,  CO  80020

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Broomfield, CO is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (507)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, clear communication, and timely repairs. Many highlighted the friendly, professional, and welcoming staff who made the repair process smooth and stress-free. Repair quality received high marks, with numerous customers noting their vehicles looked brand new upon return, often cleaner than when dropped off. Regular text and phone updates were frequently appreciated, keeping customers informed throughout the process. Several customers noted their vehicles were completed ahead of schedule. A few customers, based on their own comments, pointed to areas for improvement such as more proactive communication on delays, ensuring all repairs are completed correctly the first time, and more accurate completion date estimates.
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"... Professionals. From the techs to the front office, they treated us with respect and our car as well. our car looked better than when it was new. If you ..." Read more
"... treat their customers with kindness and respect. Excellent communication the whole way through the process. Perfect results." Read more
"... exceptionally friendly and professional, and the entire repair process was handled efficiently and with great attention to detail. Communication was clear and ..." Read more
"Communication and customer service were exceptional. Repairs were done well and in a timely fashion. Five stars."
"My car was ready before I was told it would be. The work was seamless & you'd never know it'd had a dent in it. The staff were incredible kind and helpful."
"Incredible job here. Updates at least 3 times a week - with detailed information about where the car was in the process."
"Received at least two text updates per week"
"Communication during repair process could be improved getting updates."
"Great communication through out the repair."

My Experience

Job was well done.

My Experience

As far as I can see, my car's frontend looks really great. The people there were very helpful through the whole process and I want to thank all of them for their patience toward me.

My Experience

The customer service was very good.

My Experience

My experience from beginning to end with Classic Collision was absolutely amazing! Karen was extremely pleasant and truly an incredible asset to the company. She is the kind of person I would be proud to have representing my own business. Her professionalism, kindness, and customer service really stood out. Bobby was thorough, reassuring, helpful, and communicative throughout the entire process. He kept me informed every step of the way and made what could have been a stressful experience feel smooth and easy. He is truly great at what he does and clearly takes pride in his profession. I cannot say enough good things about my experience with Classic Collision, Karen, and Bobby. They provided exceptional customer service from start to finish, and I would highly recommend Classic Collision.

My Experience

I am so impressed with the speed and quality of the service. Karen was exceptionally helpful and kind. She made my day after rushing to get there just at closing. She’s amazing. The team is so thorough and kind! We were kept updated about timing and the job was done earlier than scheduled!

My Experience

Excellent service, quick, easy and a job well done - my car looks brand new. I appreciate the way you help reduce my stress, fixing my fairly new car. And you did it 4 days early. Well done!!!!

My Experience

Karin and Bobby were kind and helpful. My car repairs were well done and completed in a very timely manner. The progress communication was excellent. Very good experience.

Likely to Recommend

Repair Quality

Professional, friendly and respectful Estimator and Office Manager.

Customer Service

Bobby and Karin were very helpful.

My Experience

Excellent experience from start to finish! I was able to get an appointment very quickly, and the customer service was outstanding. They kept me informed throughout the entire process, and my car was ready in less than a week. Everything was handled quickly, professionally, and efficiently. I’m so happy I chose this shop to repair my car after my accident. I highly recommend them!

Likely to Recommend

Repair Quality

I had a great experience from start to finish. They were able to get me an appointment very quickly, and the service was excellent. Bobby took care of my car and was incredibly friendly and helpful from the very beginning. He kept me informed throughout the entire process, and my car was ready even sooner than I expected. Karen was also very kind and helpful. Overall, the whole experience was smooth, professional, and stress-free. I really appreciated the great customer service and would definitely recommend them!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Karen and Bobby were amazing! They both really helped make the process smooth. I was very surprised with how quickly they got my car fixed up and they were great on communicating the updates about my car and the progress.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Exceptional customer service. Car looks great, service was smooth. Thank you!

Likely to Recommend

Repair Quality

Staff was fantastic, we were done ahead of schedule, kept updated frequently. Karen is the nicest person I have ever met, keep her forever

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I gave a 10 because the mistake that was made was able to be rectified within less than 10 minutes of my bringing my truck back in overall customer service was fantastic

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was impressed with the great paint job and the customer service.I would recommend to anyone.

Likely to Recommend

Repair Quality

My repairs look terrific- and I’m picky! Customer service is also great.

Customer Service

My Experience

My Experience

Friendly and fast service and our car looks great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean