Classic Collision Buckhead
In operation 43 years, 23 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Atlanta, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Mercedes Benz; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Classic Collision kept me very well updated on the process of repairing my car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Superb service and communication. Rashon was excellent. He kept my repairs reasonable and even fixed a burnt fuse not caused by the repair work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
they didn't replace a part that was damaged in my accident and before I left i mentioned it sounded funny. I ended up having to take my car to another shop over the holidays and got an additional $700 in repairs done.
Customer Service - 5.0/5.0 -
Very attentive and repsonsive staff
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will still use classic. My disappointment is with the way geico handled the communication. Example: I am told my car will be ready by 4pm on Monday but they will call with any delays. By 3pm I had not received any info. I called and spoke to Roshon (very nice and helpful) who was surprised that I had not received and email. I received and email at 4:25 saying I would be provided and update on Wednesday (2 days later!) Received phone call around 10ish the following morning saying the car was ready. Obviously someone dropped the ball on providing the appropriate status.
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
problems were with receiving emails that were inconsistant with what was actually going on
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
only because my sunglasses were stolen from my vehicle. I know the policy is not to leave items in vehicle.I forgot my glasses I. the sunglass overhead console space. when I received my vehicle they were gone. I will not reccomend a business that employs thieves no matter how good the quality of the work performed.
Repair Quality - 4.0/5.0 -
my sunglasses were stolen from my vehicle
Customer Service - 4.0/5.0 -
reshaun did a great job informing me of the progress
Returned Clean
Likely to Recommend - 0.5/5.0 -
Before this repair job, I was a cheerleader for CC, having used them several times before and having always been happy with the job that was done. After this repair job, I cannot in good conscience recommend CC.
Repair Quality - 1.5/5.0 -
Initially, my car was delivered to me on 12/12 with multiple job defects. I was told this was due to the use of aftermarket parts which did not properly align. I refused delivery of the car and then original Honda parts were ordered. The car was finally finished on 12/24 and most of the issues had been corrected however, the hood is still not properly aligned and I was told by Philip Alexander that they had used Honda parts and, if they attempted to align the lower portion anymore, it would cause misalignment with the sides.
Customer Service - 1.0/5.0 -
Previously when I used CC, I received regular updates and was informed of any delays. My car was at CC over a month and during that time I had to call most of the time to find out what was going on with the repair job. Calls were returned in a timely manner when I left a message however, I thought it was the service advisor's job to keep me informed about the status of my repairs instead of me having to call to find out what was going on.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will bring my cars to classic collision ONLY, from now on. excellent service from the moment I walked in the door to the time I drove away.