Classic Collision Burlington

4.9 (566reviews)
98%
1238 Rauhut St,  Burlington,  NC  27217
See Photos
Instant Estimate
Book Appointment

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Burlington, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Call
Email

Reviews (566)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The communication throughout the repair process was a standout highlight, with frequent text and email updates keeping customers informed every step of the way. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of schedule. Staff friendliness, professionalism, and helpfulness were widely appreciated, and many customers mentioned the added touch of receiving their vehicles cleaned inside and out. A few customers noted concerns around alignment issues post-repair and minor unresolved cosmetic issues, as mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... repair process, but from day one they made it easy. The work is flawless — my car looks brand new, you would never know it was in an accident. They ..." Read more
"... done on my vehicle after the deer collision. The quality and attention to detail exceeded my expectations. Thank you for your excellent service and dedication ..." Read more
"... thoroughly professional, exceedingly efficient, and did a flawless job on my Altima, a week ahead of schedule. Their prices are reasonable, and I would highly ..." Read more
"Classic Collision was very professional and did a great job repairing my bumper in a timely manner. They even buffed a small defect out of my car door ..." Read more
"Classic collision did an amazing job! The paint looks better than what the factory done! Everyone there was extremely nice, respectful and ..." Read more
"... I got constant updates about my repairs and even got my vehicle back 10 days earlier than estimated. Classic collision will be recommended by me to everyone ..." Read more
"The work was done very fast but very well. I am very satisfied with the work and would come ..." Read more
"It took only 10 days, it was ready 2 weeks early"
"... explained to us. We received regular status updates. Great quality work was completed much sooner than we expected. Thank you!!!" Read more
"My car was ready 2 weeks before the original completion date!"
"... shining. What really stood out was the communication. They kept me informed every step of the way, explained what was happening, and were upfront about ..." Read more
"Loved the consistent communication. Whenever we had questions, they were answered in a professional, kind, and informative manner. The work ..." Read more
"They were amazing! From my first phone call to them they were informative of the entire process, kind and timely. I have never had to go through an insurance claimprocess ..." Read more
"Very professional, communicated well throughout the repair process, and kept me updated on my vehicle. The staff was ..." Read more
"I really appreciated the communication throughout the process. And also making my bumper look practically brand ..." Read more

My Experience

Excellent communication

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was very satisfied with the results the paint job and look very good

Likely to Recommend

Very good

Repair Quality

I was very impressed with the job y’all did a wonderful job well done

Customer Service

Job well done

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was super helpful and friendly. They were great communicators, and I had full confidence that my car was in good hands.

My Experience

Awesome job! Great customer service! Highly recommend!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We are very pleased with our experience with Classic Collision. They kept us informed by text or phone call in every step of the repair process. They got the repairs done in a timely manor and ahead of the estimated date. We will recommend Classic Collision to anyone that is in need of a body shop

Likely to Recommend

Repair Quality

Door lock is working now. All concerns were taken care of.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Appreciate your prompt and efficient service. If I should need repairs again I will know where to go.

Likely to Recommend

Repair Quality

Appreciated the prompt and efficient service.

Customer Service

Appreciated the prompt and efficient service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Very polite and kind. Professional in their repairs. Keeps you completely informed. Very satisfied.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great customer service and communication, very knowledgeable

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Classic Collision did an amazing job on my vehicle. Erin provided exceptional customer service and kept me well informed throughout the entire process! Thank you so much!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Work was wonderful and fast

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Finished a week early: looks good.

Likely to Recommend

Very satisfied

Repair Quality

Much quicker return than promised. Work has all the appearance quality and there is no need to redo at this time.

Customer Service

Curtious, friendly and knowledgeable.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Done in a very efficient manner. Clear communication and very polite. Would recommend to everyone

My Experience

I just want to say thank you to Erin who was extremely professional and informative throughout the entire process. She went above and beyond to answer any questions that I may have had and provided consistent updates regarding the status of my vehicle.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You 'all done a good job . Thanks.

Likely to Recommend

Well please.

Repair Quality

Nice job.

Customer Service

Very nice job.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Car looks fine. Thank you so much.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 566

Auto body shops nearby

view more shops in: Burlington  |  27217