Gerber Collision & Glass - Burlington (Nc)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

This company is awesome, they fixed my car in a timely manner just like they said the would! Leslie was great and very informative, would recommend this business to a friend👍🏼👍🏼

Returned Clean

My Experience - 5.0/5.0 -

Took a little longer than I thought it would but everything looks great! Staff were all wonderful!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Staff was great and responsive

Returned Clean

My Experience - 0.0/5.0 -

Our car was further damaged during the course of the initial repair. Then there was a great deal of miscommunication about repairing this damage. Very disappointing and confusing.

Likely to Recommend - 0.5/5.0 -

Our car was further damaged during the initial repair. We then not only had to schedule yet another repair, but there was a great deal of miscommunication even making the appointment. Very confusing and disappointing.

Repair Quality - 0.5/5.0

Customer Service - 0.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

We have no complaints at all..Staff was very perfessional, and kept us updated on the progress on the vehicle.

Returned Clean

Likely to Recommend - 3.5/5.0 -

The service was good.

Repair Quality - 3.5/5.0 -

I will have to bring the car back to get the tire sensors checked. It’s not working properly.

Customer Service - 4.0/5.0 -

The associates were generous and respectful.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very fast, always kept me informed and updated! Very helpful quality wise the work yall did was magnificent! Im really impressed by your dedication to this line of business.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Wonderful folks to work with. Very knowledgeable and helpful with all my questions. Front staff is amazing to work with

My Experience - 5.0/5.0 -

Extremely satisfied

My Experience - 4.8/5.0 -

Impressed with the quick timeline !! Car looks good .

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

This is the 2nd time I've used Gerber. Awesome work both times. Thank you.

Likely to Recommend - 5.0/5.0 -

This is the 2nd time using Gerber. They did great work.

Repair Quality - 5.0/5.0 -

Great job done quickly

Customer Service - 5.0/5.0 -

Very helpful

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I loved the smooth intake and exit as well as the updates during the week. VERY professional!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

although it was my first time here. Without a doubt, I will continue recommending Gerber Collision & Glass to my family, friends, and anyone in need of quality collision repair. Their professionalism, exceptional customer service, and commitment to excellence have earned my trust. It’s rare to find a team that consistently goes above and beyond, and they’ve gained a lifelong customer because of it.

Repair Quality - 5.0/5.0 -

I couldn’t be more satisfied with the service I received from Gerber Collision & Glass. From the moment I dropped off my vehicle to the day I picked it up, the team demonstrated an exceptional level of professionalism, communication, and craftsmanship. They kept me informed throughout the entire repair process and treated my vehicle with the same care and attention to detail as if it were their own. The quality of the repairs exceeded my expectations—my car looks as if the damage never happened. It’s rare to find a business that combines technical excellence with outstanding customer service, but Gerber Collision & Glass delivered both. I truly appreciate the dedication and pride the entire team puts into their work, and I wouldn’t hesitate to recommend them to anyone looking for honest, high-quality collision repair. Thank you for making what could have been a stressful experience smooth, seamless, and reassuring.

Customer Service - 5.0/5.0 -

From the very first interaction, they were welcoming, professional, and genuinely caring. They took the time to answer every question, kept me updated throughout the repair process, and made sure I always knew what to expect. Their kindness, patience, and attention to detail turned what is usually a stressful situation into a smooth and reassuring experience. It’s clear they take pride in making every customer feel valued, and that level of service is hard to find today. They are a tremendous asset to Gerber Collision & Glass, and I sincerely appreciate everything they did to make the entire process effortless. Thank you both for your exceptional professionalism and dedication.

Returned Clean

My Experience - 5.0/5.0 -

Tammie Wilkins

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The car looks good. Thanks.

Customer Service - 5.0/5.0 -

Everyone friendly and professional. Thank you.

My Experience - 5.0/5.0 -

Everyone was helpfull and friendly.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything looks great!

Customer Service - 5.0/5.0 -

Everyone was friendly and hellful!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Done a great job

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I was real satisfied I would recommend anyone to come to you all again thank you so much

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was very satisfied I would recommend anyone to you all. Thank you so much.

Customer Service - 5.0/5.0 -

I am completely satisfied, and I would also recommend anyone that needs their car redone