Classic Collision Burlington

4.9 (552reviews)
98%
1238 Rauhut St,  Burlington,  NC  27217
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In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Burlington, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Call
Email

Reviews (552)

Customers say
Overall Customer Satisfaction
Customers consistently praised Classic Collision for outstanding repair quality, with many noting their vehicles looked brand new upon return. The shop received high marks for proactive communication, including regular text and email updates throughout the repair process. Timeliness was a frequent highlight, with numerous customers reporting their vehicles were completed ahead of schedule. Staff friendliness and professionalism were widely celebrated, creating a welcoming and stress-free experience. A small number of customers noted concerns around alignment issues post-repair and incomplete work on specific areas, as mentioned directly in their feedback. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... day one they made it easy. The work is flawless — my car looks brand new, you would never know it was in an accident. They went the extra mile and detailed it so it came ..." Read more
"... done on my vehicle after the deer collision. The quality and attention to detail exceeded my expectations. Thank you for your excellent service and dedication ..." Read more
"The team at Classic Collision is very friendly, thoroughly professional, exceedingly efficient, and did a flawless job on my Altima, a week ahead of schedule. Their prices ..." Read more
"Classic Collision was very professional and did a great job repairing my bumper in a timely manner. They even buffed a small defect out of my car door ..." Read more
"Classic collision did an amazing job! The paint looks better than what the factory done! Everyone there was extremely nice, respectful and ..." Read more
"The work was done very fast but very well. I am very satisfied with the work and would come back! They even washed ..." Read more
"... I got constant updates about my repairs and even got my vehicle back 10 days earlier than estimated. Classic collision will be recommended by me to everyone ..." Read more
"... thoroughly professional, exceedingly efficient, and did a flawless job on my Altima, a week ahead of schedule. Their prices are reasonable, and I would highly ..." Read more
"My vehicle was ready sooner than I anticipated. TEN GOLD STARS!!!"
"It took only 10 days, it was ready 2 weeks early"
"... shining. What really stood out was the communication. They kept me informed every step of the way, explained what was happening, and were upfront about what we were ..." Read more
"Great service, repairs look great, amazing communication throughout the entire process!!"
"Yes they gave me updates everyday either through text or email that was my preference of contact."
"I really appreciated the communication throughout the process. And also making my bumper look practically brand ..." Read more
"I love that I was kept in constant communication with the process of my repairs, and they had an honest and realistic schedule"

My Experience

Finished a week early: looks good.

My Experience

Done in a very efficient manner. Clear communication and very polite. Would recommend to everyone

My Experience

I just want to say thank you to Erin who was extremely professional and informative throughout the entire process. She went above and beyond to answer any questions that I may have had and provided consistent updates regarding the status of my vehicle.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You 'all done a good job . Thanks.

Likely to Recommend

Well please.

Repair Quality

Nice job.

Customer Service

Very nice job.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Car looks fine. Thank you so much.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was very satisfied with the work they did a excellent job

My Experience

Your care for details in making my car all better again is very much appreciated, and the updates from Erin were on point.

Likely to Recommend

Repair Quality

Is this regarding the thin molding at passenger window that had come undone?

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Dependable, professional, reliable and friendly service!

Repair Quality

Classic Collision has saved the day, once again! My HRV looks like I remember it before the little mishap with that rock wall! Thanks y’all!

Customer Service

Always kept me informed as to where my car was in the repair process.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I appreciate Aaron for taking her time helping me through out the process of getting my car fixed i highly recommend

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team at Classic Collision is very friendly, thoroughly professional, exceedingly efficient, and did a flawless job on my Altima, a week ahead of schedule. Their prices are reasonable, and I would highly recommend them to anyone needing body work on their vehicle. Five stars!

Likely to Recommend

I would highly recommend Classic Collision to anyone in need of body work.

Repair Quality

The repair was absolutely flawless!

Customer Service

It should go up to 11!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was a fast turn around

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We were very impressed with the work that was done and how quickly they got my car back to me. Plus everyone we worked with was super nice and knowledgeable. We would definitely recommend their work.

Likely to Recommend

I already recommended to a friend last week

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service, timely repair, and great work done to repair my car

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car looks new again. Your company has done a wonderful job, and I will recommend you to anyone that needs body work. Thanks so much for a job very well done. I am greatly pleased.

Likely to Recommend

Repair Quality

My car looked new

Customer Service

Very respectful and polite

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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