Classic Collision Burlington

4.9 (548reviews)
98%
1238 Rauhut St,  Burlington,  NC  27217

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Burlington, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (548)

My Experience

Great communication, fast service, and the car looks like new.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I had a great experience from start to finish! Kelly was incredibly helpful throughout the entire process. When I first scheduled my appointment, I also needed to get a rental car. I had some trouble with the first rental company, so I called Kelly, and she recommended a better option that worked out perfectly. When I dropped my car off, Kelly took the time to walk through everything with me and explain the repairs that would be completed. I was originally told the repairs would take about 13 days, but my car was finished in just one week. She kept me updated throughout the entire process, which I really appreciated. Kelly truly went above and beyond to make sure everything was done right and that I would be completely happy with my car. Her communication, attention to detail, and outstanding customer service made the entire experience stress-free. I also want to give a huge thank you to Travis, who repaired my car—it looks amazing! I highly recommend this team to anyone needing auto repairs.

Likely to Recommend

I’ve already told so many people

Repair Quality

Customer Service

Returned Clean

My Experience

I really appreciate Erin she made sure my car was brought in and worked on in a timely manner she also kept me updated with the progress of my truck

My Experience

Truck appears to be looking awesome. I was happy with the quick and professional service by all individuals I spoke with.

Likely to Recommend

Repair Quality

Service was polite, quick and work was done very well.

Customer Service

Returned Clean

Likely to Recommend

Would recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Wonderful service with great customer care and high quality products!

Customer Service

Returned Clean

My Experience

Wonderful experience. Excellent customer service. Professional and extremely helpful. Cannot say enough good things about our experience. Will definitely use again, and tell others.

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service. Would use again and recommend highly to others.

Returned Clean

My Experience

Great job! Great communication! Friendly staff! All of that makes for a great experience with Classic Collision! Unfortunately, I have had to use their services in the past, hopefully our future will be seeing them at the grocery store!

Likely to Recommend

I have used Classic Collision for other repairs, always satisfied with their service.

Repair Quality

Second occasion I have used Classic Collision and I am just as satisfied as I was the first time! Professional, friendly, great communication, topping the job at high end of the satisfaction scale! A 10!

Customer Service

Professional and thorough! You are kept in the loop with frequent text messages. Personnel are friendly and accommodating.

Returned Clean

My Experience

Staff was very professional and informative. I will definitely recommend.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Y'all were great with communication, love the text updates! Really loved the cleaning job outside and inside the car too! I appreciated the partnership with Enterprise so that I didn't have to orchestrate transportation and was able to drop off the rental at your shop when my car was ready for pickup. It was smooth and easy! Thank you for making a normally stressful process stress free!!

Likely to Recommend

Repair Quality

Great work, communication and convenience!

Customer Service

Returned Clean

My Experience

Fast and reliable work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were amazingly fast with my services and were polite from start to finish and helped with every aspect

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Definitely Satisfied

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

The work was done very fast but very well. I am very satisfied with the work and would come back! They even washed my car!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything looks great i definitely will come back if i have any issues in the future and recommend you to people

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I can’t say enough good things about [Classic Collision ]. After my recent wreck I was stressed about the repair process, but from day one they made it easy. The work is flawless — my car looks brand new, you would never know it was in an accident. They went the extra mile and detailed it so it came back cleaned and shining. What really stood out was the communication. They kept me informed every step of the way, explained what was happening, and were upfront about what we were waiting on, especially when there was a hold-up with my insurance company. I never felt left in the dark. This is actually the second time they’ve worked on my car, and once again they exceeded expectations. Professional, honest, and the craftsmanship speaks for itself. I hope I don’t need body work again anytime soon, but if I do, Theybwill always be my first and only call. Highly recommend.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very attentive and kind receptionist! The repair was done very well and fast! Car was delivery very detailed clean! Great arrangement with pick up and delivery with Enterprise!

Likely to Recommend

For sure I recommend! Great service! Fast! Service very well done and car looks like a brand new! Thanks

Repair Quality

The receptionist was very professional and kind. The whole place was very clean. They ordered my rental as soon as I arrived. Car was fixed fast. Very well done service and car completely cleaned in and out. I got my car and left the rental car for them to call the company. I did appreciate the whole process! Excellent service !!

Customer Service

She was extremely professional and kind

Returned Clean