Classic Collision Burlington

4.9 (558reviews)
98%
1238 Rauhut St,  Burlington,  NC  27217

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Burlington, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (558)

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Likely to Recommend

Los recomendaré cada que alguien necesite ayuda profesional.

Repair Quality

Excelente trabajo, muy profesionales y la atención fue muy buena Gracias por su servicio.

Customer Service

Siempre me mantuvieron al tanto del progreso de mi pick up Gracias

Returned Clean

Likely to Recommend

Repair Quality

Did great !!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service and quality very nice people to do business with. Would recommend to others.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Not too happy at the moment, the ready date keeps moving out. Everytime it does it costs me money to pay for taxi’s and Ubers. It also took far too long to get going, and only after multiple requests did the engine go for testing, it seems instructions were not articulated properly the first time.

Customer Service

The staff are friendly, but don’t have good news for me everytime we speak, not their fault, but frustrating

Returned Clean

My Experience

Excellent job any future repairs needed on any of my vehicles i will be calling Classic collision...

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very nice an understanding an polite 🥰🥰💪

My Experience

Great job! Will definitely recommend! Courteous, quick & reasonably priced

Likely to Recommend

Repair Quality

Great job! Fast & courteous

Customer Service

Great job! Fast & courteous!

Returned Clean

My Experience

It was a job well done the staff was very friendly and polite. They kept me up to date throughout the whole process. I’m very pleased with the worked that was done.

Likely to Recommend

They did a great job so I will be telling everyone friends and family members, and coworkers

Repair Quality

Great Customer Service. The staff kept me updated throughout the entire time my car was being repaired.

Customer Service

Great customer service. The staff kept me updated throughout the entire process as my car was being repaired.

Returned Clean

My Experience

My Experience

Kyle and his team took over the disaster of my car being at the Classic Collision in Chapel Hill not once but twice and still not being fixed or all the paint chips dealt with. . By contrast, Kyle and his team were stellar in every possible way and had it all fixed in terms of body work and mechanicals both. I cannot say enough great things about them. Front desk staff were fantastic, too.

Likely to Recommend

Burlington location only.

Repair Quality

This rating is for the Burlington location only. The Chapel Hill location gets the lowest rating possible.

Customer Service

Again, for the Burlington location only.

Returned Clean

My Experience

Excellent communication with the customer through all phases of the repair.

Likely to Recommend

Repair Quality

So far everything is working well and the body repair looks great.

Customer Service

Outstanding communication throughout all phases of the repair process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

I have good friends who have body shops, I wouldn't be a friend if I didn't send people their way

Repair Quality

Jesus is the only person that gets a 10

Customer Service

Likely to Recommend

Repair Quality

Excellent and prompt work. Excellent customer service.

Customer Service

Returned Clean

My Experience

They do a fantastic job this is my second time there and completely satisfied

Likely to Recommend

Repair Quality

Love the work this group does absolutely fabulous would never use anyone else

Customer Service

Great group of workers

Returned Clean

Likely to Recommend

I would totally recommend them.

Repair Quality

Exceptional work and customer service!! I would highly recommend them.

Customer Service

Excellent communication and friendly.

Returned Clean

My Experience

My truck looks great! Inside, as well as the outside. Much better than how i dropped the vehicle off. Communication was excellent! I received updates through out the entire process. Highly satisfied with the staff and the end result of picking my vehicle up.

Likely to Recommend

Will recommend anyone that needs assistance

Repair Quality

The work performed is magnificent. The company's communication through each step of the process was superb. I highly recommend and will return for any future issues. Thank you!

Customer Service

Excellent

Returned Clean

My Experience

Great job .... Will recommend you any time I can. So dam satisfied with the outcone

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Body looks good. Driver side door lock/unlock button doesn't work. Worked when I dropped it off, only thing really wrong with wrong with car was the body. Everything worked when I dropped it off. Brought it back and manager stated he would fix it, 2 weeks later and nothing. Not a word

Customer Service

Has not fixed button as he stated

Returned Clean

Likely to Recommend

Absolutely.

Repair Quality

Thank you for the excellent top notch service. Your professionalism and customer service is much appreciated.

Customer Service

Excellent customer service. Staff were friendly and outgoing. They answered all my questions and made the process a pleasant experience. Thank you so much.

Returned Clean