Classic Collision Burlington

4.9 (552reviews)
98%
1238 Rauhut St,  Burlington,  NC  27217

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Burlington, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (552)

My Experience

Excellent and quick service, I highly recommend

Likely to Recommend

Repair Quality

Great customer service. Jennifer is a gem and Kelly had great communication.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Would recommend for any car repair. Very pleased with outcome.

Repair Quality

Very please with car repair. Jennifer was always so pleasant to communicate with. Really liked getting the update text on my car repair.

Customer Service

Jennifer was awesome to work with. Always very pleasant.

Returned Clean

Likely to Recommend

Repair Quality

They are the best, from the moment you walk into to the shop !

Customer Service

Great

Returned Clean

Likely to Recommend

Repair Quality

Great communication from Kelly every step of the way—she was super helpful and a ray of sunshine! Jennifer was also really pleasant and helpful! Fantastic customer service. Car looks like new. Very satisfied and will recommend you to friends and family.

Customer Service

Loved having Kelly as a contact and Jennifer was also amazing. They were both a pleasure to work with.

Returned Clean

Likely to Recommend

Repair Quality

The best company and employees ever!!!

Customer Service

Returned Clean

Likely to Recommend

Would definitely use again

Repair Quality

Customer Service

Excellent communication and updates

Returned Clean

My Experience

Everyone I interacted with there was great! So friendly! My car looks great! Thank you!

My Experience

Great work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone was so kind and helpful! I received almost daily text updates and the repairs were perfect!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Perfect!

Customer Service

Returned Clean

My Experience

We are happy with the repair from Classic Collision. We were in and out within a week and they cleaned the inside of our car, which was a great surprise. Would come back for future repairs if needed!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would recommend, but the customer service is horrible and the person at the front desk is very rude.

Repair Quality

Customer Service

I was misinformed and threatened with court. Lady was very disrespectful. I would not recommend.

Returned Clean

My Experience

Awesome job my car looks brand new and great turn around time. I got my car back in a week

Likely to Recommend

Repair Quality

Awesome job

Customer Service

Great communication on car readiness

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Custom service was very kind and helpful and kept you up on your repairs.

Returned Clean

My Experience

The team fully explained the process for repair. They maintained excellent communication. The first person I met was the receptionist and she was VERY pleasant and is an great first impression of Classic Collision. I will absolutely refer anyone in need of repair to you. Thank you for making this process painless.

Likely to Recommend

I will refer anyone to your team. I was very pleased with overall service

Repair Quality

Very professional, excellent communication.

Customer Service

Receptionist was very kind and helpful. Always professional

Returned Clean

My Experience

The whole team was great! They kept me updated every step of the way through text messages and phone calls. I am very satisfied with their repair work and their customer service.

My Experience

Extremely good service and repairing and finished faster than expected

Likely to Recommend

Very

Repair Quality

Excellent service and repair work 10/10

Customer Service

Completely satisfied

Returned Clean

My Experience

They were very nice! I really appreciated how they kept me informed during the repair process via text.

Likely to Recommend

Repair Quality

Customer Service

They were super nice!

Returned Clean