Classic Collision Cutler Bay

4.9 (1,373reviews)
98%
10490 SW 186th Lane,  Cutler Bay,  FL  33157
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In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Cutler Bay, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Call
Email

Reviews (1,373)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and outstanding customer service. Communication stands out as a key strength, with customers appreciating constant text and phone updates throughout the repair process. Timeliness is frequently highlighted, with numerous customers noting their vehicles were completed ahead of schedule. A few customers noted areas for improvement, including one instance of an incorrect color used during repair, minor interior cleanliness concerns, and one case where the repair timeline exceeded the original estimate. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"This is the best experienced Ive had in a body shop. They handled everything for me, including my rental, ..." Read more
"It looks perfect. Perfect workmanship it looks new again. Thank you classic collision"
"Classic Collision is a great shop. They do quality work and I am very impressed with the operation and the results."
"honestly its like nothing was ever done. 3k from insurance for the car to still look the same. never again will ..." Read more
"... insurance company and kept me updated the whole time.the paint match perfect and my car looks like brand new.they finish the work in a week. I recommend ." Read more
"Vehicle was ready to pick up a full week before it was scheduled to be completed."
"... super professional and super time efficient. They finished the vehicle ahead of the scheduled date. Definitely recommend them." Read more
"Promised at least a week and I got it back in 2 days!"
"I was given a estimate date however, they were finished a week earlier also I was given an update the entire time."
"No said it would take 30 days took 38 days I requested a waver from AAA and was denied thus I paid for 5 days rental"
"... and kept me informed throughout the repair process. Communication was clear and consistent, which made everything smooth and stress-free." Read more
"The shop did a great job keeping me informed via text and email."
"I had constant updates and notifications about my car which made me feel more at ease and that I was being ..." Read more
"... Not only was the process super smooth and fast but there was communication throughout it all. I really appreciate their help." Read more
"follow up text messages on the repair process was reassuring, knowing that vehicle was not just 'sitting there'."

My Experience

..worked with Karla from beginning to end ....she was very kind , friendly, and professional thru out the whole process ....SUPER EXCELLENT above and beyond customer service!!!....vehicle repair results are excellent !! ....highly recommend Classic Collision ....thanks again for the great service ...may God continue to bless this business.

My Experience

Everything was as expected I made the appointment and I was received and taken care of by Karla who is very professional knowledgeable I also spoken to Mr Luis who seems to be very empathetic the job was finished on time and well done thank you team

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Repair Quality

Estoy muy satisfecho con la reparación de mi auto gracias por ser tan eficiente y amables 🙏💕

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Whole staff was professional and courteous. Would recommend to friends and family!

Likely to Recommend

Will tell friends and family of the great job

Repair Quality

Great family environment, very helpful.

Customer Service

Kept me updated at every turn

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Our experience with Classic Collision was super satisfactory. Karla was above and beyond. They finished the job faster than we expected. We are very happy with the results

Likely to Recommend

Repair Quality

We are very satisfied with the service provided by Classic colition. Karla was above and beyond and provided us with updates regarding our progress

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Thanks

Repair Quality

I deeply appreaciate the service and care that was given,the timing was more than I expected.

Customer Service

Great job.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

All went smoothly and my car left like new

My Experience

Did a great job on repairing my damage thank you

My Experience

Very helpful staff, especially Karla. It was helpful to get frequent updates.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Love how they bring or take you to the rental vehicle, and drop off at same location is really convenient, Carla was wonderful...

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Súper recomendados

Repair Quality

Muy profesionales entregan un excelente trabajo muy detallistas

Customer Service

Súper amables, un trato respetuoso y siempre están ahí explicándote el proceso de tu vehiculo

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you fir everything

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Repair Quality

Buena atención

Customer Service

Satisfacción

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a great job, it looks perfect, thanks very much

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent work performed on my truck. Looks like new.

Likely to Recommend

Repair Quality

Excellent work performed.

Customer Service

Customer service was also excellent. Great follow-up and very informative on the claims process.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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