Classic Collision Dalton

4.7 (97reviews)
93%
1908 East Walnut Avenue,  Dalton,  GA  30721

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Dalton, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and having several OEM certifications nationwide; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (97)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's excellent customer service, with many highlighting the professional and friendly staff who go above and beyond expectations. The quality of repairs receives high marks, with vehicles often looking better than factory condition and detailed cleaning being a pleasant surprise. Communication stands out as a strength, with regular updates via text messages keeping customers informed throughout the repair process. Timeliness is generally excellent, with many repairs completed ahead of schedule. While most experiences are overwhelmingly positive, some customers noted occasional communication delays with insurance companies and minor paint matching issues that required return visits.
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"Did a great job fixing my truck made it look like new. On top of fixing it they also detailed my truck ..." Read more
"These guys were super efficient. Did an excellent job. I would highly recommend them in and out and three ..." Read more
"Excellent job. Great customer service and a worry free process."
"Great service. Great people to have fixing my Suv. It looks great,"
"Great service and super fast! I was updated frequently throughout the whole process. Would definitely use ..." Read more
"Exactly on time just like they said in their comments when they text me"
"Great job and finished ahead of schedule"
"They got it done before the expected finish date."
"It was ready id say 5 days early."
"Everybody was great & we got our car sooner then the expecting date which is amazing !"
"I got a text each every day until I went and picked it up"
"They let me know what was being done every step of the way."
"Correspondence during the repair process is the best Ive ever experienced"
"There was some slow communication with me and the insurance company."

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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My Experience

Great job and finished ahead of schedule

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Repair Quality

Great timing and courteous people

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My Experience

My Experience

Correspondence during the repair process is the best I’ve ever experienced

My Experience

Excellent job!! My car looks amazing.

Likely to Recommend

Repair Quality

Excellent job. Great customer service and a worry free process.

Customer Service

Returned Clean

My Experience

Thank you Classic Collision for the great service, especially Tristan and Keith for taking my calls and texting me updates throughout the process. Great customer service guys!!

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Repair Quality

Customer Service

Returned Clean

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I will reserve my right to change my answer once l receive my car the second time and the job is completed correctly

Repair Quality

My 2013 Hyundai Azera was returned to me with the incorrect paint finish. The original paint color is porcelain white pearl. The finished paint did not match at all and l returned the car to Classic collision located in Dalton, Georgia on Thursday, June 18th one day after getting my car back. I have yet to hear back from the shop on any progress on my car. I would like to hear back from someone about my car and this feedback l am providing you today. My phone number is *** *** ****

Customer Service

See previous comments Talk to Jostine at the Dalton, Georgia location about my car. I’d like an update on my car

Returned Clean

Likely to Recommend

I’m not saying they didn’t do a good job. My car looks great but mechanically I’m very upset about the paint is beautiful. The qualities is OK. I do feel like my trunk is a little wobbly to shut down like it just doesn’t shut right down anymore.

Repair Quality

Not satisfied at all! My car is still making nosies. They gave me my car back and didn’t even mention to me my battery kept dying and they had to boost it off like I think that’s something somebody should know if their battery keeps dying especially when it wasn’t done before the accident they didn’t replace it. I had to go spend $140 on a brand new battery. When this should’ve all been included. I was in a car accident not at fault. My breaks are failing but that’s my problem too bc it was a problem before hand even though my car was not making any noises before the accident. Even if there was a problem with the caliper or whatever the heck they said, I never heard it now all you hear is click click click click click when I’m driving. And because of that, I didn’t know I didn’t have brake fluid in my car and I’m about rear-ended somebody my brakes felt so spongy. I think I would’ve noticed that before. bc I still drove my car to work everyday I had no choice the back end was crushed but it was still drivable Only drove it in day time bc of the lights not working. I’m just not happy they could have told me about my car dying instead of me having to find out the hard way. It wasn’t dying before my trunk light wouldn’t turn off all the time due to the accident bc it crushed my trunk had to keep slamming it down for the light to turn off and I don’t know if it always turned off I couldn’t tell from outside the trunk but I was driving my car everyday so it was keeping it charged up some never had battery problems though I’m thinking bc I was driving it and my car was sitting at the shop the battery drained from not being driven bc that trunk light drained it out Like my battery was so dead the auto parts store couldn’t even get a reading on it like that’s crazy. If my battery was doing that before I would have known for one. My car crunk up first turn over everytime. Got it back from them everyday it was taking longer and longer to start up. That’s how I found out my battery was ass. My car was perfect before the accident no all the problems are coming up.

Customer Service

They were nice and professional.

Returned Clean

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Repair Quality

We had a great experience with the repair of our car. We were kept up to date on the progress.

Customer Service

Returned Clean

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Repair Quality

Everything was perfect , the work was done Freddy’s earlier a d it was very good job

Customer Service

Everybody very professional

Returned Clean

My Experience

Y'all did a great job I'm happy with it

Likely to Recommend

Repair Quality

They did a great job

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

My Experience

Everybody was great & we got our car sooner then the expecting date which is amazing !

Likely to Recommend

Repair Quality

They did an amazing job

Customer Service

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I would recommend any time

Repair Quality

Customer Service

Very good work

Returned Clean

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Repair Quality

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Returned Clean