Dalton Collision Center, LLC

4.6 (380reviews)
89%
927 South Hamilton Street,  Dalton,  GA  30720

In operation 6 years.

we are a mom and pop shop that puts focus on the customer experience and hometown feel. we are ase and icar certified. we have all the latest technology, measuring systems, frame machine, welders, aluminum repair. we are open monday-friday 8-5:30

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (380)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's excellent customer service, with staff being described as friendly, professional, and accommodating. The quality of repairs receives high marks, with many noting their vehicles look brand new or better than before. Timeliness is generally positive, with several customers receiving their vehicles early or on schedule. Staff members are highlighted for their helpfulness in coordinating with insurance companies and providing clear explanations. Some customers noted areas for improvement including more proactive communication updates and occasional quality control issues, but the majority express strong satisfaction and willingness to recommend the shop to others.
Select to learn more
"Great customer service"
"Very courteous and professional"
"Outstanding"
"Very nice and friendly"
"Super professional and so nice!"

Likely to Recommend

Repair Quality

Excellent work on my car

Customer Service

Great customer service

My Experience

Very pleased with job dalton collision care done on my car.contacted when work began and call letting me know that my car was ready to pick up at my convenience. I would recommend this shop to everyone for prompt and courteous service

Likely to Recommend

Repair Quality

Dalton Collision did me right! I got my truck back even better than before the wreck. Great service and even better people. Would totally recommend. Thank you guys again!

Customer Service

Customer service was great and answered every question I could come up with

Likely to Recommend

I was very satisfied with everything and everyone from start to finish

Repair Quality

The quality of the repair was above and beyond my expectations

Customer Service

Very courteous and professional

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Repair Quality

Super professional and so nice!

Customer Service

Everything was done quickly and efficiently.

Likely to Recommend

Repair Quality

From the first phone call from Misty, until I picked up my finished car from Chris: the entire process was smooth and very professional. Appreciate the great job Dalton Collision performed on my car. It looks brand new again! Thanks to all who had a part in the process. I will recommend you all when and if the need comes up with my acquaintances! And Chris: I will await the ten-year royalties we spoke about! ( private joke)!

Customer Service

Comments in previous question

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Customer Service

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Repair Quality

Chris always does a good job with my quote and makes it simple.

Customer Service

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Repair Quality

Great job! Looks like brand new on the damaged side. Thank you!

Customer Service

Very friendly staff.

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Repair Quality

We are still dealing with a issue with my car being completely repaired, but Chris and the staff have been excellent with their customer service and keeping me updated.

Customer Service

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Repair Quality

Excellent work, car look new when we pick it up.

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Repair Quality

The car is still dangerous to drive

Customer Service

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excellent and communicative staff. Quality work that didn’t seem to take entirely too long as I’ve experienced in the past.

Repair Quality

Dalton did a great job of restoring the car back to new as best as it could be based on the damage, I did to it.

Customer Service

customer service was always there and willing to help. They always gave me updates when I asked and I understood the timeframe, which is very important. Fantastic staff. Chris was an amazing contact person to have. very knowledgeable and kind.

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Repair Quality

Everyone was super friendly and professional. Would recommend yall to all that's need repairs done.I would use yall again.

Customer Service

Likely to Recommend

Repair Quality

Beautiful facelift on an old car with 243,000 miles. New bumper and grille. Was very pleased about the clearcoat on the hood to match the new work done.

Customer Service

The young lady was very clear and precise in explaining both the repairs to be done as well as the coordination needed with both Geico and Enterprise.