Classic Collision East Colfax
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Aurora, CO is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Erica was very helpful and knowledgeable about all the repairs.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Erica and the management team along with the repair department delivered a quality repair. They were able to take delivery of the vehicle immediately and start the repair process. The team at classic collision were forthright and honest and delivered in a timely manner. Upon delivery, the vehicle was cleaned inside and out and shined from bumper to bumper. I was very impressed and will definitely refer them. FIVE STARS!!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Everyone was very easy to work with. Erika gave me a lot of updates throughout the process which was helpful and reassuring. My repair took an extra ~2 weeks which is my only complaint because the technician was on sick leave. I wonder if someone else could have kept progress going on it until the main technician returned.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend this shop. Wonderful people and great service.
Repair Quality - 5.0/5.0 -
Erica was wonderful from start to finish. I also had interaction with Vanessa and Al who also were pleasant and wonderful people to deal with.
Customer Service - 5.0/5.0 -
Erica provided great customer service from start to finish keeping me informed every step of the way with email and phone calls.
My Experience - 5.0/5.0 -
Car looks great. So far everything is great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Would not recommend due to Erica's poor customer service and me being left with a battery that does not work... again the battery worked fine prior to dropping my car off for repairs and was checked by another repair shop and they did not identify ANY battery issues. I was left with another problem and a car that does not run!
Repair Quality - 1.5/5.0 -
The rep Erica that I spoke with for updates on my vehicle was condescending which made the process very difficult. When I picked up the vehicle, was told have to replace the battery. I did not have ANY issues with my battery prior to dropping off the vehicle. I have traveled over 3k miles to and from Colorado and no battery issues. Car damages repaired after paying a 2k deductible but now I have a battery issue that did not exist prior to getting the car repaired. This is very disappointing because now I have a car that cannot be driven because the battery was ruined while in your possession. I do not recommend this shop!
Customer Service - 0.5/5.0 -
Erica is condescending and rude.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0 -
Erica was most helpful
Returned Clean
My Experience - 5.0/5.0 -
Wonderful service! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
The repair is okay. There are new wind noises now that were not there before the repair. The shop did not reattach my front license plate holder or license plate to the new piece, they just tossed them in the trunk. This feels lazy, especially as our state requires a front license plate by law.
Customer Service - 0.5/5.0 -
Incredibly difficult to get a hold of anyone at the shop for updates. As we approached my second promise date (we missed the first one by over a week) I had to repeatedly call over multiple days just to get any update on when my vehicle would be ready. It felt like the point of contact there was intentionally dodging me; the receptionist would assure me I would receive a call “as soon as she’s off the phone” and then I would hear nothing for 24 hours and have to call back again.
Returned Clean
My Experience - 5.0/5.0 -
Clean, fast, and efficient. Highly recommended!!