Classic Collision Fairbanks

4.5 (786reviews)
91%
3285 S Cushman St,  Fairbanks,  AK  99701

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Fairbanks, AK is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Subaru, Ford, Hyundai, Kia and GM; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
GM
Hyundai
I-Car
Kia
Nissan
Subaru

Reviews (786)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciate the constant updates and replies to my texts regarding my questions if I had any. Communication was amazing

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

See above comments.

Repair Quality

Completion date for repairs changed multiple times.

Customer Service

Completion date for repairs changed multiple times without explanation.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

The body work, time in shop, communication excellent. I would recommend but would encourage others to check their vehicle lights, etc. before driving off and definately encourage CC to remind their people to be more efficient.

Repair Quality

Repair was excellent but front lights did not work after. I live 100 miles away.

Customer Service

Staff was friendly and understanding. It changed a bit when I called back about having lights worked on in my own town so I could safely drive the car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

of course

Repair Quality

the lady from CC was AMAZING! She told me that it could possibly take 6-8 weeks to get my car back...I was not pleased but just chalked it up to living in AK. However, it took less then a month (09/12-10/4/25)...I was so surprised when my husband told me she called & said my car was ready. She was so amazing, she even opened on Saturday to let us pick up the car (she had other's that were getting their car too but she didn’t have to go above & beyond like that). She even stayed late (5:45pm) the night we dropped off my car. I appreciate ya'lls customer service. A co-worker told me when he found out that I took my car to CC, "be prepared to wait 5-6 months for your car". IDK what happened with his situation but when I called to inquire, she told me not to worry & that it would be fine. She even told me to tell my co-worker she was sorry that happened. I WILL ALWAYS TAKE MY CAR TO CC...TY for such wonderful customer service in a world where there is a lack of.

Customer Service

see original comment.

My Experience

Thank you for your professionalism and work done on my Subaru.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very pleased with service.

Repair Quality

Professional customer service. Consistent communication. Very pleased.

Customer Service

Professional customer service.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was always kept in the loop about the repairs to my truck. Even when parts came in damaged they informed me and was able to get my vehicle to me 3 days ahead of the new completion date. Very happy with their professionalism and quality of work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean